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Customer reviews: Seal Subscriptions App

Develop by Shopify

Seal Subscriptions is a Shopify app designed to help merchants manage and grow recurring revenue through subscription services. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,071)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

Monarch Water

Oct 21, 2025  on Shopify

We use this for hundreds of subscriptions for our customers, has always worked as expected and in the one time we've needed support, they've been super helpful and quick to resolve any issues.

Rebelfy

Oct 16, 2025  on Shopify

Love the trial (50 Subscriptions) feature especially when you have no sales and are not hit with a hefty subscription fee..If you have sales that's irrelevant...Lot of rich features on the free pan and don't mind paying for more when I have the subscriber base...

VECEDOR

Oct 14, 2025  on Shopify

Seal Subscriptions has been a great addition to our Shopify store. It’s easy to set up, very flexible, and their customer service goes above and beyond. A must-have app for any store offering subscription products.

Bobbin Girl Bag Making Supplies

Oct 12, 2025  on Shopify

I have only been using Seal Subscriptions for a couple of weeks but so far it seems to be doing exactly what it says on the tin. It was easy to set up and looks good on the front end of my shop. Support is also very good

River Refresh

Oct 10, 2025  on Shopify

I just installed and the instructions and various plans and tiers is awesome. I look forward to seeing how it actually works.

AQWA

Oct 09, 2025  on Shopify

Grteat product and customer care. On point with service and numerous good features built in. Thank you.

Poets & Prose Coffee Roasters

Oct 08, 2025  on Shopify

I like the Seal Subscriptions App - it's super intuitive to use. The customer service is great. They went over and beyond to fix some UI/UX issues I was having due to other integrated apps on my Shopify.

BellissiCasa

Oct 03, 2025  on Shopify

It was super easy to set up for my monthly letter club. Support got back with me immediately. I am a small business, and Seal had the best pricing options for someone starting out small. Thanks.

Farmhouse Teas

Sep 23, 2025  on Shopify

Horrible customer service, if you can call it that. It takes 24+ hours because they are in the UK and I'm in the US, for one. They have no one else offering help if not in UK hours. The general reply is that there is a video to figure it out, or it's Shopify's fault, and it doesn't do that. There is no willingness to help figure anything out, and the attitude is horrible. They do not serve the customer. It turns out it's not Shopify's fault - it's actually Seal's that doesn't work like they said it would. Don't bother. The price is pretty, but that's about it.

Rejuvica Health

Sep 22, 2025  on Shopify

We switched from ReCharge over to Seal a couple of years ago without any trouble. It's much less expensive, the support team is quick, knowledgeable, and they have actual humans look into your issues. Shout out to Nathan for top notch customer service.

Jaeva Supplements

Sep 17, 2025  on Shopify

so far so good, I have only just set up my 1st subscription rule and all looks good. I can't wait to experience our first official customer that subscribes! :)

Club 41

Sep 17, 2025  on Shopify

Great app, really easy to use and set up, looks really professional and exceptional customer service

Metodo

Sep 16, 2025  on Shopify

App works great and had good experience with support so far. App provides us tools and gives our customers options for managing their subscriptions.

GROUPE DEMONT INC.

Sep 15, 2025  on Shopify

We love this app ! It fulfilled all of our needs regarding the management of our subscriptions. When faced with a technical issue, Josh really helped us and had a quick turnaround to solve our problem! Greatly recommend it !

Kroeshaar

Sep 06, 2025  on Shopify

Easy to use. Great for starters because of the free option. Now that it's working, I hope to make them lots of money! :-)

Serendipity Woods

Sep 03, 2025  on Shopify

Phenomenal customer service. I had an issue with my settings and Josh could not have been more helpful in walking me through remedying my issue. I couldn't be more pleased!

Cannon Fodder Fitness Company

Aug 20, 2025  on Shopify

incredibly easy to plug-n-play. Probably 4 steps total to have subs linked to services and products

Bamboo Bum Biodegradable Nappy

Aug 19, 2025  on Shopify

exceptionally easy to do with a wonderful step by step video and the interface and rules are exactly what i had in mind

Kapiva USA

Aug 13, 2025  on Shopify

Excellent Customer Service! The head of development Peter helped us with onboarding the seal subscription on to our website seamlessly.

The Wild Fermentary

Aug 11, 2025  on Shopify

Such a great subscription app, easy to use and just what we need. It would be amazing if we could have the option for our customers to select from set frequencies (which is why it's a 4 star rather than 5), but it's still great. Thanks.

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