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Customer reviews: Seal Subscriptions App

Reviews (2,298)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

Nature's Pet Supplies

Mar 22, 2025  on Shopify

Easy to use once I got in the swing of things. The step-by-step process got me into what I thought was overwhelming at first. But once I got into it and the tutorial guided me, I got all my products on the subscription page. I'm excited. This is exactly what I need for my next level of my business thank you so much for the help!

Naturally Vain

Mar 21, 2025  on Shopify

Quickly fixed a small issue I was experiencing with the PageFly Integration! Great Customer Service! Thank you.

Pax Romana Coaching

Mar 20, 2025  on Shopify

It actually works! I would say the initial interface is confusing, and I had trouble differentiating the subscription rules from actual subscriptions, but besides that it works great!

Only Health Fans

Mar 13, 2025  on Shopify

Great, responsive customer service that has resolved every request I made for them, even without being on a paid plan yet. Because they had such good customer service, I will definitely go with them once I upgrade for a paid plan.

Curina

Mar 13, 2025  on Shopify

Seal does nearly everything we need it to, at a fraction of the cost of comparable platforms. And the support is great.

B FIRM Formulas

Mar 12, 2025  on Shopify

Best subscription app on the market! The app itself is amazing, but what sets Seal really apart is the excellent customer service.

VannyCampers

Mar 11, 2025  on Shopify

The app is awesome. The GUI is a pleasure to use and the technical support that I have received has been the best I have ever encountered.

Vitality Elevated Shop

Mar 10, 2025  on Shopify

Reached out to customer service a few times while setting up my Shopify site subscriptions and each time customer service was excellent - quick, concise support and they included custom coding without additional fees or hassle. Subscription set up is straight forward and will now use their Bundler App based on the ease of use + quality of customer support experience with Seal Subscriptions. Highly recommend.

Wild Clary

Mar 10, 2025  on Shopify

I love how I can choose the frequency. My customers normally go through my product every 4 months which is an abnormal subscription frequency but I was able to set it up just fine through seal. I like how I can establish Terms and Conditions and set a discount to be applied to the customers billing cycle after a set amount of payments! I also like how you can choose how many billing cycles a customer has to have before they can pause or cancel the subscription. I still chose to let them be able to cancel or pause after the initial order but it’s still a nice option to have and something I might take advantage of in the future. The setup was easy and you can establish multiple rules at once and choose which products the subscription can apply to right away. I also like the way the widget looks on my product page! I can’t speak on how well it works because I only just set it up but I’m very pleased so far. I have the free plan.

AnetaArtClasses

Mar 08, 2025  on Shopify

great app We are using seal subscription free m very long time is easy to manage and set Customer service is awesome and very knowledgeable

Hustle Cup

Mar 06, 2025  on Shopify

Seal Subscriptions gefällt mir sehr. Sie bieten alles an was ich brauche und haben einen super Kundenservice. Ich kann sie nur empfehlen an jedem Shop!

28 BLACK Store | Japan

Mar 06, 2025  on Shopify

今のところ、支障なく動いています。 (Powered by〜が出ていたときは、デザインが崩れていましたが)

The Source Matters Store

Mar 03, 2025  on Shopify

It has changed my business to have this Seal Subscription App. I LOVE IT!!!! It is extremely easy to use.

Rooted in Language

Mar 03, 2025  on Shopify

The team at Seal was quick to respond to our issue and research/solve the problem. Because of this, we were able to continue using a specific Shopify feature that was otherwise not able to be utilized properly. We appreciate the great customer service!

Aniq Jewelry

Mar 03, 2025  on Shopify

Great app for monthly subscriptions, recurring purchases, replenishment items, etc. Easily integrates into your theme and provides all of the necessary considerations. Would recommend.

Next Level Taiji Store

Mar 02, 2025  on Shopify

Seal Subscriptions is a top notch app. The support is awesome and responsive, the application is easy to configure and understand and their pricing is very fair. Would highly recommend!

The Book Box

Feb 27, 2025  on Shopify

Great product so far (1 month in) - speedy service from the support team. App has all the capabilities I've needed from it. And reasonable price.

Mr. Inappropriate

Feb 26, 2025  on Shopify

I've only started using this app recently, but already I can see that it's very intuitive and seems to be very reliable so far. Love it!

Enchant and Soap

Feb 22, 2025  on Shopify

Contact is speedy considering it is a weekend. Advisor sorted me out in super quick time and it really was quite easy to set up a subscription model - especially considering I am not well versed in computer speak.

SPONSER SPORT FOOD AG

Feb 21, 2025  on Shopify

Neu installiert und innerhalb kurzer Zeit schon die erste Bestellung erhalten. Schnelles Feedback vom Support, wenn etwas bei der Installation nicht korrekt lief.

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