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Customer reviews: Seal Subscriptions App

Develop by Shopify

Seal Subscriptions is a Shopify app designed to help merchants manage and grow recurring revenue through subscription services. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,025)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

BellissiCasa

Oct 03, 2025  on Shopify

It was super easy to set up for my monthly letter club. Support got back with me immediately. I am a small business, and Seal had the best pricing options for someone starting out small. Thanks.

Farmhouse Teas

Sep 23, 2025  on Shopify

Horrible customer service, if you can call it that. It takes 24+ hours because they are in the UK and I'm in the US, for one. They have no one else offering help if not in UK hours. The general reply is that there is a video to figure it out, or it's Shopify's fault, and it doesn't do that. There is no willingness to help figure anything out, and the attitude is horrible. They do not serve the customer. It turns out it's not Shopify's fault - it's actually Seal's that doesn't work like they said it would. Don't bother. The price is pretty, but that's about it.

Rejuvica Health

Sep 22, 2025  on Shopify

We switched from ReCharge over to Seal a couple of years ago without any trouble. It's much less expensive, the support team is quick, knowledgeable, and they have actual humans look into your issues. Shout out to Nathan for top notch customer service.

Jaeva Supplements

Sep 17, 2025  on Shopify

so far so good, I have only just set up my 1st subscription rule and all looks good. I can't wait to experience our first official customer that subscribes! :)

Club 41

Sep 17, 2025  on Shopify

Great app, really easy to use and set up, looks really professional and exceptional customer service

Metodo

Sep 16, 2025  on Shopify

App works great and had good experience with support so far. App provides us tools and gives our customers options for managing their subscriptions.

GROUPE DEMONT INC.

Sep 15, 2025  on Shopify

We love this app ! It fulfilled all of our needs regarding the management of our subscriptions. When faced with a technical issue, Josh really helped us and had a quick turnaround to solve our problem! Greatly recommend it !

Kroeshaar

Sep 06, 2025  on Shopify

Easy to use. Great for starters because of the free option. Now that it's working, I hope to make them lots of money! :-)

Serendipity Woods

Sep 03, 2025  on Shopify

Phenomenal customer service. I had an issue with my settings and Josh could not have been more helpful in walking me through remedying my issue. I couldn't be more pleased!

Cannon Fodder Fitness Company

Aug 20, 2025  on Shopify

incredibly easy to plug-n-play. Probably 4 steps total to have subs linked to services and products

Bamboo Bum Biodegradable Nappy

Aug 19, 2025  on Shopify

exceptionally easy to do with a wonderful step by step video and the interface and rules are exactly what i had in mind

Kapiva USA

Aug 13, 2025  on Shopify

Excellent Customer Service! The head of development Peter helped us with onboarding the seal subscription on to our website seamlessly.

The Wild Fermentary

Aug 11, 2025  on Shopify

Such a great subscription app, easy to use and just what we need. It would be amazing if we could have the option for our customers to select from set frequencies (which is why it's a 4 star rather than 5), but it's still great. Thanks.

Selfsana Essentials

Aug 11, 2025  on Shopify

So far so good, very straight forward walking you through the steps and I like that there is a free plan available for those just starting out and affordable plans for growing businesses.

Hope with Minerals

Aug 09, 2025  on Shopify

Super easy to setup! Very clean look, multiple ways to subscribe, easiest app I've used on Shopify by far!

温活よもぎ屋本舗

Aug 09, 2025  on Shopify

有料プランの値段が高いこと、日本語対応が弱いことを除けば、素晴らしいアプリです。

Launch Hub Learning

Aug 08, 2025  on Shopify

I needed to set up specific schedule for my subscriptions. Other apps either did not have the functionality or were too expensive. Seal Subscriptions offers many features at a great price. Fantastic technical support as well! They were able to add custom CSS for the widget. Hight recommend.

GOdor

Aug 06, 2025  on Shopify

We had an issue that needed fixing, and the support went above and beyond to help us sort it out as quickly as possible. Very impressed.

Healthy Ventures LLC, Contact: [email protected], Pureables™ Hotline: 805.409.9004

Jul 30, 2025  on Shopify

The support in an issue I had was great! I just emailed them and got my answer within a day including prompt response to my follow up questions! :-)

Love Bites Only

Jul 28, 2025  on Shopify

This review is after initial set up which was very straight forward and easy. I look forward to seeing how it performs

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