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Customer reviews: SP Sales Pop up Social Proof

Develop by Shopify

Reviews (1,069)

Overall rating
4.9

What Merchants Think

Overall, merchants have a positive impression of the "SP Sales Pop up Conversion Pro" app. Many users commend its ease of use and helpful features aimed at increasing conversions and enhancing the shopping experience. The standout element, as mentioned by numerous reviewers, is the exceptional customer support provided by the team, including representatives named Arya, Luis, Alice, and Betty, who are frequently praised for their responsiveness and professionalism. Despite a few concerns about pricing clarity and occasional technical glitches, the app is generally well-received and recommended for boosting sales.

Key Strengths

  • Exceptional customer support, often resolving issues promptly and with professionalism.
  • User-friendly interface offering effective conversion-enhancing features.
  • Customizable options and quick setup assistance.
  • 24/7 Availability of support staff.
  • Positive impact on sales and customer trust-building.

Common Concerns

  • Pricing issues, particularly with unexpected charges on free plans.
  • Occasional technical glitches or delays in syncing with Shopify orders.
  • Some confusion during initial setup, although usually resolved with support assistance.
  • Desire for additional customization options, such as CSS styling for pop-ups.

Final Thoughts

"SP Sales Pop up Conversion Pro" is a valuable tool for merchants seeking to improve their sales funnels on Shopify. While there are some areas for improvement, particularly regarding transparency in pricing and technical stability, the app’s robust customer service and effective features make it a recommended choice for many users.

Trendy Aussies

Jan 05, 2025  on Shopify

The app is very glitchy and I've had to contact support multiple times which is time consuming as I'd rather spend time on my ecommerce business instead. The sales pop-up notifications don't sync well with Shopify orders and are delayed by up to 24 hours. The support team have to manually push notifications through to my store everytime I contact them and then it works again but this cycle goes on. Please get your developers to sort out these bugs. Its not rocket science. Not getting my money's worth with this app to be honest. I've had to downgrade my plan several times.

Best Body Massage Chair

Dec 30, 2024  on Shopify

So far, so good. We've been using this app for several years with no major issues. Had one recent issue early in the morning and it was resolved quickly.

Service8

Dec 05, 2024  on Shopify

The service I got was so clear and transparent. Through the whole process I felt understood. And Sam was able to everything for me on my behalf.

DevHero India

Nov 27, 2024  on Shopify

Very happy with the instant live support to install the Sales Pop app. Excited to explore more features and grow our store! Special thanks to Sam!

The Sparkle Place

Nov 26, 2024  on Shopify

Luis is awesome. He set up the app quickly and answered all my questions with professionalism. The app looks really nice on the website. Looking forward to using it.

Chefio

Nov 23, 2024  on Shopify

Great app. Just installed. Fantabulous Customer support from Ms Arya. Cant explain by words. very helpful and she set up everything thats needed. hope everyone makes use of it....Thanks

My Store

Nov 22, 2024  on Shopify

Had a good support experience with Luis and also I am liking the App Interface so far as it is quite easy to work with!

Masculina.nl

Nov 20, 2024  on Shopify

Nice app with good high conversion features! Also Kate helped me right away in the chat with my questions. I only miss the feature to style the sales popup with CSS :) besides that this app looks great!!

e-BabiHub

Nov 12, 2024  on Shopify

I wish I’d come across this app sooner—Sales Pop Up is everything you need to boost sales and build customer trust! It’s packed with features that not only help increase revenue but also create a better shopping experience. But what really sets this app apart is the customer support. They walk you through every single step, making setup a breeze. Special thanks to Ross for being so patient and thorough—he even shared some great tips to get the most out of the app. If you’re serious about taking your Shopify store to the next level, don’t think twice about all Carecart Apps!

My Store

Nov 09, 2024  on Shopify

I am not sure how to use it but the online agent was helpful setting up the counter and the number of visitors. I was interested in adding a buy now button to each product but she could not help.

Watch Connection

Nov 07, 2024  on Shopify

Great app! Ross was extremely helpful in setting everything up for me! Highly recommended especially for BFCM merchants!

TrendlyLux™

Nov 05, 2024  on Shopify

Je viens de commencer à utiliser Sales Pop Up Conversion Pro, je peux déjà dire que le service client est exceptionnel. L'équipe est réactive, à l'écoute et prête à aider à chaque étape. C'est rassurant de savoir que je peux compter sur leur soutien. J'ai hâte de voir les résultats que l'application pourra apporter à ma boutique !

NameGlow

Nov 01, 2024  on Shopify

That's a great app! The support provided is absolutely incredible. Thanks to the support team and the developers !

BirdieHeads

Oct 31, 2024  on Shopify

Super impressed so far I'm a shopify veteran and have used a lot of apps, so far this one is simple and works well. Cost effective the the chat helper is super helpful!

Zevino

Oct 20, 2024  on Shopify

Ik kreeg direct antwoord op mijn vraag en meteen geholpen op de app te intergreren in mijn webshop. De medewerker was vriendelijk en behulpzaam. Tevens zijn de widgets ook geoptimaliseerd in mijn webshop door de medewerker.

My Store

Oct 19, 2024  on Shopify

ME PARECE MUY BUENA CON ESTA APLICACION SE LE DA LA CONFIANZA DEBIDA AL CLIENTE PARA QUE FINALIZE SU COMPRA Y LA PERSONA QUE ME ESTA ASESORANDO MUY BUENA , BUEN SOPORTE

HILALING

Oct 14, 2024  on Shopify

Fastest Support ever! Kate helped me from the very first second and patiently answered my questions, helped with setting up the app and even translated the texts into german language. Thank you Kate!

Littolo House

Oct 12, 2024  on Shopify

This App's Free version is also charging Minimum 4.99 US$ on any sale crossing 100 US$ as an Additional usage pricing scale. Further they are calculating Generated Revenue by not taking the product for which Sale Pop up has been clicked & created order but by adding all the products of that order for which there is no effort from this App which seems unethical practice of this App Developer & same Revenue reflecting as Revenue generated over time in their dashboard for charging this additional fees. Ideally App must calculate the revenue generated through clicked Sales Popup Notificaiton & created order from those products only for which there is an effort from this App but not all the products of that order! This kind of unethical & fake reporting seems misleading to all the merchants & merchants may not be aware about it! Beware all merchants. This review has been given after usage of 14 day's free trial & confirming everything on chat support.

Better Sleep Access

Oct 11, 2024  on Shopify

"Kate is a true professional—knowledgeable, patient, and highly skilled in providing excellent support. Her expertise and attention to detail made the entire experience seamless. I genuinely appreciate her assistance and would recommend her services without hesitation. Thank you, Kate!"

JDM Global Warehouse

Oct 09, 2024  on Shopify

Works very well with good options for customization. Also great live support in chat to address any issues you run into quickly.

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