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Customer reviews: SP Sales Pop up Conversion Pro

Develop by Care Cart

Reviews (4,627)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "SP Sales Pop up Conversion Pro" app. Many users commend its ease of use and helpful features aimed at increasing conversions and enhancing the shopping experience. The standout element, as mentioned by numerous reviewers, is the exceptional customer support provided by the team, including representatives named Arya, Luis, Alice, and Betty, who are frequently praised for their responsiveness and professionalism. Despite a few concerns about pricing clarity and occasional technical glitches, the app is generally well-received and recommended for boosting sales.

Key Strengths

  • Exceptional customer support, often resolving issues promptly and with professionalism.
  • User-friendly interface offering effective conversion-enhancing features.
  • Customizable options and quick setup assistance.
  • 24/7 Availability of support staff.
  • Positive impact on sales and customer trust-building.

Common Concerns

  • Pricing issues, particularly with unexpected charges on free plans.
  • Occasional technical glitches or delays in syncing with Shopify orders.
  • Some confusion during initial setup, although usually resolved with support assistance.
  • Desire for additional customization options, such as CSS styling for pop-ups.

Final Thoughts

"SP Sales Pop up Conversion Pro" is a valuable tool for merchants seeking to improve their sales funnels on Shopify. While there are some areas for improvement, particularly regarding transparency in pricing and technical stability, the app’s robust customer service and effective features make it a recommended choice for many users.

Vouseti

Feb 18, 2025  on Shopify

great customer service.

xosucre

Feb 16, 2025  on Shopify

Luis was helpful. Very active in responding to my questions. 10 stars for you my friend.

Party & Print STL

Feb 12, 2025  on Shopify

I just installed SP Sales Pop-Up Conversion Pro, and it’s already making a difference! The setup was quick and easy, and the popups add instant social proof to my store. Excited to see the impact on sales—highly recommend!

Caribou Gifts Inc.

Feb 07, 2025  on Shopify

Quick and customized support, app does what I need!

Oscar Blue

Feb 07, 2025  on Shopify

Works well and results are about double compared to our old plug-in

Ma ne Brini - Shop

Feb 04, 2025  on Shopify

Exceptional support! Arya was incredibly fast and efficient in fetching my orders and setting everything up seamlessly. T The process was smooth, and the communication was professional and friendly. I truly appreciate the instant assistance and dedication to customer satisfaction.

Cape Saint Blaize Artisanal Distillery

Feb 04, 2025  on Shopify

Very User friendly app. Customer support was very helpful. Thank you Alice

NOMAD MOTO

Feb 03, 2025  on Shopify

Super Easy setup, they did it all for me within minutes...looks great.

The Eternal Bouquet ®

Feb 02, 2025  on Shopify

Great app & customer service, highly recommend!

THRIVE NATURAL

Jan 29, 2025  on Shopify

good support

School Merit Solutions

Jan 29, 2025  on Shopify

Amazing service, team responded and answered my query in under 4 minutes. Couldn't ask for more.

Yashmal The Label

Jan 28, 2025  on Shopify

Ross was a lot of help with setting up

L I V D

Jan 27, 2025  on Shopify

Can be confusing at first with all the data, but the team was great in helping setting up the app. Just start a chat with them and ask for help setting up. They also look amazing. Currently rating 5 star, and I don't re-rate in a couple of days, it will remain 5 stars. Hoping to boost conversion rates. Alice in particular is amazing

Bageez

Jan 26, 2025  on Shopify

The support team especially Arya was very prompt in resolving an issue I was facing!. Great customer support and an excellent app that helps in achieving higher conversions. Definitely recommended!.

www.natassiar1.com

Jan 26, 2025  on Shopify

AMAZING INSTANT SUPPORT

Blinky Pixels

Jan 23, 2025  on Shopify

Luis instantly responded on chat when I was having an issue initially seting up my orders. He was able to resolve the issue within minutes and I'm up and running. Looking good so far!

Ballagrio

Jan 20, 2025  on Shopify

지원팀의 빠른 답변에 감사드립니다. 친절하고 좋은 서비스입니다.

Marlo

Jan 20, 2025  on Shopify

Sam was very helpful!

AussieHomeCare

Jan 17, 2025  on Shopify

very helpful admins, working to solve any problem you have with the app in no time

iSmartDeals

Jan 15, 2025  on Shopify

I have just installed this app today. can not confirm its impacts right away. But what made me surprised is their support team. They have been super supportive. Thanks to SP Sales Pop up Team and best wishes for my new journey on E-commerce world.

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