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Customer reviews: SP Sales Pop up Conversion Pro

Develop by Care Cart

Reviews (4,627)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "SP Sales Pop up Conversion Pro" app. Many users commend its ease of use and helpful features aimed at increasing conversions and enhancing the shopping experience. The standout element, as mentioned by numerous reviewers, is the exceptional customer support provided by the team, including representatives named Arya, Luis, Alice, and Betty, who are frequently praised for their responsiveness and professionalism. Despite a few concerns about pricing clarity and occasional technical glitches, the app is generally well-received and recommended for boosting sales.

Key Strengths

  • Exceptional customer support, often resolving issues promptly and with professionalism.
  • User-friendly interface offering effective conversion-enhancing features.
  • Customizable options and quick setup assistance.
  • 24/7 Availability of support staff.
  • Positive impact on sales and customer trust-building.

Common Concerns

  • Pricing issues, particularly with unexpected charges on free plans.
  • Occasional technical glitches or delays in syncing with Shopify orders.
  • Some confusion during initial setup, although usually resolved with support assistance.
  • Desire for additional customization options, such as CSS styling for pop-ups.

Final Thoughts

"SP Sales Pop up Conversion Pro" is a valuable tool for merchants seeking to improve their sales funnels on Shopify. While there are some areas for improvement, particularly regarding transparency in pricing and technical stability, the app’s robust customer service and effective features make it a recommended choice for many users.

Trendy Aussies

Jan 05, 2025  on Shopify

The app is very glitchy and I've had to contact support multiple times which is time consuming as I'd rather spend time on my ecommerce business instead. The sales pop-up notifications don't sync well with Shopify orders and are delayed by up to 24 hours. The support team have to manually push notifications through to my store everytime I contact them and then it works again but this cycle goes on. Please get your developers to sort out these bugs. Its not rocket science. Not getting my money's worth with this app to be honest. I've had to downgrade my plan several times.

Littolo House

Oct 12, 2024  on Shopify

This App's Free version is also charging Minimum 4.99 US$ on any sale crossing 100 US$ as an Additional usage pricing scale. Further they are calculating Generated Revenue by not taking the product for which Sale Pop up has been clicked & created order but by adding all the products of that order for which there is no effort from this App which seems unethical practice of this App Developer & same Revenue reflecting as Revenue generated over time in their dashboard for charging this additional fees. Ideally App must calculate the revenue generated through clicked Sales Popup Notificaiton & created order from those products only for which there is an effort from this App but not all the products of that order! This kind of unethical & fake reporting seems misleading to all the merchants & merchants may not be aware about it! Beware all merchants. This review has been given after usage of 14 day's free trial & confirming everything on chat support.

Excellia France

Aug 28, 2024  on Shopify

Mary's Design Studio

Apr 16, 2024  on Shopify

Not Good APP

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