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Customer reviews: SP Sales Pop up Conversion Pro

Develop by Care Cart

Reviews (4,627)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "SP Sales Pop up Conversion Pro" app. Many users commend its ease of use and helpful features aimed at increasing conversions and enhancing the shopping experience. The standout element, as mentioned by numerous reviewers, is the exceptional customer support provided by the team, including representatives named Arya, Luis, Alice, and Betty, who are frequently praised for their responsiveness and professionalism. Despite a few concerns about pricing clarity and occasional technical glitches, the app is generally well-received and recommended for boosting sales.

Key Strengths

  • Exceptional customer support, often resolving issues promptly and with professionalism.
  • User-friendly interface offering effective conversion-enhancing features.
  • Customizable options and quick setup assistance.
  • 24/7 Availability of support staff.
  • Positive impact on sales and customer trust-building.

Common Concerns

  • Pricing issues, particularly with unexpected charges on free plans.
  • Occasional technical glitches or delays in syncing with Shopify orders.
  • Some confusion during initial setup, although usually resolved with support assistance.
  • Desire for additional customization options, such as CSS styling for pop-ups.

Final Thoughts

"SP Sales Pop up Conversion Pro" is a valuable tool for merchants seeking to improve their sales funnels on Shopify. While there are some areas for improvement, particularly regarding transparency in pricing and technical stability, the app’s robust customer service and effective features make it a recommended choice for many users.

Eonsia

Jan 31, 2025  on Shopify

Very Satisfied with live chat support.

Glamwiz India

Jan 15, 2025  on Shopify

Easy to use app at a great price. Also, the customer support is very responsive and helpful! I needed help regarding setup of countdown bar at a customized placement and they were quick to respond for resolution.

DriveHive

Jan 05, 2025  on Shopify

A few minor occasional teething issues, but quick, friendly and effective customer service - would recommend this app.

Iyal Silver

Sep 22, 2024  on Shopify

CosyLivingAustralia

Jun 23, 2024  on Shopify

The app itself is a little sluggish at loading or syncing new products and sales. The 24hour service team are great, very prompt and sorted out my issues perfectly!

Krystoma ChronoLuxe

Jun 20, 2024  on Shopify

Cx Home Haven

Jun 12, 2024  on Shopify

quick easy to access and resolved my issue in seconds

Top Notch 2K LLC

Mar 16, 2024  on Shopify

highly recommended

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