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Customer reviews: SP Sales Pop up Conversion Pro

Develop by Care Cart

Reviews (4,627)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "SP Sales Pop up Conversion Pro" app. Many users commend its ease of use and helpful features aimed at increasing conversions and enhancing the shopping experience. The standout element, as mentioned by numerous reviewers, is the exceptional customer support provided by the team, including representatives named Arya, Luis, Alice, and Betty, who are frequently praised for their responsiveness and professionalism. Despite a few concerns about pricing clarity and occasional technical glitches, the app is generally well-received and recommended for boosting sales.

Key Strengths

  • Exceptional customer support, often resolving issues promptly and with professionalism.
  • User-friendly interface offering effective conversion-enhancing features.
  • Customizable options and quick setup assistance.
  • 24/7 Availability of support staff.
  • Positive impact on sales and customer trust-building.

Common Concerns

  • Pricing issues, particularly with unexpected charges on free plans.
  • Occasional technical glitches or delays in syncing with Shopify orders.
  • Some confusion during initial setup, although usually resolved with support assistance.
  • Desire for additional customization options, such as CSS styling for pop-ups.

Final Thoughts

"SP Sales Pop up Conversion Pro" is a valuable tool for merchants seeking to improve their sales funnels on Shopify. While there are some areas for improvement, particularly regarding transparency in pricing and technical stability, the app’s robust customer service and effective features make it a recommended choice for many users.

TrendlyLux™

Nov 05, 2024  on Shopify

Je viens de commencer à utiliser Sales Pop Up Conversion Pro, je peux déjà dire que le service client est exceptionnel. L'équipe est réactive, à l'écoute et prête à aider à chaque étape. C'est rassurant de savoir que je peux compter sur leur soutien. J'ai hâte de voir les résultats que l'application pourra apporter à ma boutique !

NameGlow

Nov 01, 2024  on Shopify

That's a great app! The support provided is absolutely incredible. Thanks to the support team and the developers !

BirdieHeads

Oct 31, 2024  on Shopify

Super impressed so far I'm a shopify veteran and have used a lot of apps, so far this one is simple and works well. Cost effective the the chat helper is super helpful!

Zevino

Oct 20, 2024  on Shopify

Ik kreeg direct antwoord op mijn vraag en meteen geholpen op de app te intergreren in mijn webshop. De medewerker was vriendelijk en behulpzaam. Tevens zijn de widgets ook geoptimaliseerd in mijn webshop door de medewerker.

My Store

Oct 19, 2024  on Shopify

ME PARECE MUY BUENA CON ESTA APLICACION SE LE DA LA CONFIANZA DEBIDA AL CLIENTE PARA QUE FINALIZE SU COMPRA Y LA PERSONA QUE ME ESTA ASESORANDO MUY BUENA , BUEN SOPORTE

HILALING

Oct 14, 2024  on Shopify

Fastest Support ever! Kate helped me from the very first second and patiently answered my questions, helped with setting up the app and even translated the texts into german language. Thank you Kate!

Littolo House

Oct 12, 2024  on Shopify

This App's Free version is also charging Minimum 4.99 US$ on any sale crossing 100 US$ as an Additional usage pricing scale. Further they are calculating Generated Revenue by not taking the product for which Sale Pop up has been clicked & created order but by adding all the products of that order for which there is no effort from this App which seems unethical practice of this App Developer & same Revenue reflecting as Revenue generated over time in their dashboard for charging this additional fees. Ideally App must calculate the revenue generated through clicked Sales Popup Notificaiton & created order from those products only for which there is an effort from this App but not all the products of that order! This kind of unethical & fake reporting seems misleading to all the merchants & merchants may not be aware about it! Beware all merchants. This review has been given after usage of 14 day's free trial & confirming everything on chat support.

Better Sleep Access

Oct 11, 2024  on Shopify

"Kate is a true professional—knowledgeable, patient, and highly skilled in providing excellent support. Her expertise and attention to detail made the entire experience seamless. I genuinely appreciate her assistance and would recommend her services without hesitation. Thank you, Kate!"

JDM Global Warehouse

Oct 09, 2024  on Shopify

Works very well with good options for customization. Also great live support in chat to address any issues you run into quickly.

Rydan Shop

Oct 05, 2024  on Shopify

La vi por Tiktok, entro mi curiosidad para aplicarlo a mi tienda, y algo confuso al inicio pero el soporte que me brindo el joven Alan (A1). Eh explorado la aplicacion y 100% recomendada.

HomeGlow Australia

Oct 01, 2024  on Shopify

Team has been super helpful in helping out with any queries. The pop up chat feature is awesome and they've been super responsive. Thanks guys!

Natures Tallow Co.

Sep 26, 2024  on Shopify

Works well, and has features like restricting lower priced products from showing up... this helps becuase buyers DO click the items they see from the pop up.... so A+

Deven Davis

Sep 24, 2024  on Shopify

Great service, helping me understand some nuances at installation. I am looking forward to measuring the results.

D&N

Sep 24, 2024  on Shopify

Me encantó Creo que jamás en otra aplicación, había recibido una asesoría tan completa y rápida

BestAussieShop

Sep 17, 2024  on Shopify

App is easy to use and enhances sales. Friendly and helpful live chat service - resolved my question promptly.

Supplier Aussie

Sep 03, 2024  on Shopify

I had a problem with a popup. It showed just on mobile. Their support service solved my problem in less than 5 min. Great support service and an amazing app

The Majestic Prints

Sep 02, 2024  on Shopify

Good but there should be an option to not show sold items for newly added products. And all items are not displayed in the settings have to manually refresh multiple times. The sold counter option is very poor and so confusing.

Naia Boutique

Aug 27, 2024  on Shopify

Sales Pop is a fantastic app! It's incredibly easy to use, making it simple to boost sales and increase conversions on our site. The customer support is amazing—quick to respond and always helpful. Highly recommend it to anyone looking to enhance their online store!

jassythshirt

Aug 25, 2024  on Shopify

虽然它们还有些不足,但是他们后端的客服人员的态度非常积极,这让我很满意

MAX CART

Aug 21, 2024  on Shopify

very helpful to increase my store look also guide me MISS BETTY Which was very helpful for me to proceed her way of guidence very corporative and polite .

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