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Customer reviews: SP Sales Pop up Social Proof

Develop by Shopify

Reviews (1,069)

Overall rating
4.9

What Merchants Think

Overall, merchants have a positive impression of the "SP Sales Pop up Conversion Pro" app. Many users commend its ease of use and helpful features aimed at increasing conversions and enhancing the shopping experience. The standout element, as mentioned by numerous reviewers, is the exceptional customer support provided by the team, including representatives named Arya, Luis, Alice, and Betty, who are frequently praised for their responsiveness and professionalism. Despite a few concerns about pricing clarity and occasional technical glitches, the app is generally well-received and recommended for boosting sales.

Key Strengths

  • Exceptional customer support, often resolving issues promptly and with professionalism.
  • User-friendly interface offering effective conversion-enhancing features.
  • Customizable options and quick setup assistance.
  • 24/7 Availability of support staff.
  • Positive impact on sales and customer trust-building.

Common Concerns

  • Pricing issues, particularly with unexpected charges on free plans.
  • Occasional technical glitches or delays in syncing with Shopify orders.
  • Some confusion during initial setup, although usually resolved with support assistance.
  • Desire for additional customization options, such as CSS styling for pop-ups.

Final Thoughts

"SP Sales Pop up Conversion Pro" is a valuable tool for merchants seeking to improve their sales funnels on Shopify. While there are some areas for improvement, particularly regarding transparency in pricing and technical stability, the app’s robust customer service and effective features make it a recommended choice for many users.

zoupw

Oct 28, 2025  on Shopify

我非常喜欢这个应用,费用基本没有,非常的方便,客服支持也很快,非常推荐

Comfybird

Oct 23, 2025  on Shopify

This app has excellent marketing that I haven't seen in other apps. Their customer service and technical teams are very responsive, resolving my issues quickly every time. I've been using this app for over two years.

Lumi Luxed

Oct 20, 2025  on Shopify

One of the worst app I have used, it's not user friendly. Very complicated, wasted a lot of time to end up nothing. When we work on something, even the preview is wrong. When I questioned them they told preview is just like a template, but I worked on it several times and it even shows wrong. They share personal details and store details to public. Guess what happens!!! When I asked why sharing my personal details, they responded that's Shopify policy.

Singular Leather

Oct 10, 2025  on Shopify

App muito boa com widgets fabulosos. Tenho a certeza que vai aumentar a minha taxa de conversão :) O apoio foi 5 estrelas também. Recomendo mesmo.

Luxe & Co. Lifestyle

Oct 08, 2025  on Shopify

Super easy to install with simple and straight forward instructions and great customer support - assisted immediately!

Submission Fishing Co.

Sep 18, 2025  on Shopify

I haven't used any of the features yet but their support is very helpful. I'm looking forward to seeing how it all works.

My Digital Darling

Sep 15, 2025  on Shopify

Just started using the app. Had a problem and the chat support was fast and effective! And now everything seems to be working great :)

All Natural Alistrol

Sep 06, 2025  on Shopify

“Excellent service! Fast, professional, and absolutely amazing. Everything was handled smoothly and exceeded my expectations.”

Thryve Temple

Aug 30, 2025  on Shopify

Very quick response time for help, they can fix issues straight away. It was good talking to a person too!

FAUNA HEPBURN Online Boutique

Aug 29, 2025  on Shopify

この手のサービスはチャットサポートがだいたい応答してくれないものだけど、すぐに人間が対応してくれて、丁寧で早かった。とても素晴らしいサポートだった。

Southern Roots Vegan Bakery

Aug 24, 2025  on Shopify

Customer Service was quick, great and a live person to help me set up this app on our Store. 5 stars to Grace

The Sleep Sanctum

Aug 17, 2025  on Shopify

Product was not showing but they have such an amazing customer service and fixed the issue so quickly!

WoofieThings

Aug 06, 2025  on Shopify

Big shoutout to Luis from CareCart Apps I was just getting started with my Shopify store and ran into some issues syncing orders with the app. Luis jumped in fast, checked everything manually, and sorted it out for me. Super helpful, friendly and professional — made the whole process smooth. The app looks amazing and I can’t wait to see those sales notifications in action. Thanks Luis, you’re a legend!

LeloPets

Jul 24, 2025  on Shopify

Smooth installation and super helpful customer support! The app runs well and adds real value to my store.

My Pet Buddy

Jul 15, 2025  on Shopify

Excellent customer service and great communication skills by Sam . He is a Champion. Thank you, and Regards from the My Pet Buddy Team.

Tooba Health

Jul 14, 2025  on Shopify

Dan was very helpful during the set up! Clear, consise instructions, with proof of results. He is approachable and efficient. Thanks a lot Dan :) As for the app, I've just installed it. Looking forward to the results!

Quititas

Jul 12, 2025  on Shopify

Muy amable Grace, nos resolvió todas las dudas, tanto que le dejamos un descuento del 15% en toda nuestra web www.quititas.com

Rhinox Active

Jul 09, 2025  on Shopify

Good product and also costumer support is very attentive to our concerns that matter to us. so over all its a 5 star

Legae Bontle Essentials

Jul 09, 2025  on Shopify

I received excellent assistance from Luis, who patiently guided me through each step. I'm not very tech-savvy, but his calm and supportive approach made the entire process easy to follow. I'm truly delighted with the help I received.

Phlume Wellness

Jul 01, 2025  on Shopify

Exceptional App & Outstanding Support! We've been using the Sales Pop-Up app for a while now, and it's been a game-changer for boosting urgency and building trust with our visitors. The interface is clean, easy to customize, and delivers exactly what it promises—real-time social proof that drives conversions. What truly sets this app apart, though, is the incredible customer support team. Available 24/7, they’re always quick to respond, patient, and go above and beyond to solve any issue or help with setup. It’s rare to find that level of dedication and care these days. Highly recommended for any store owner looking to increase sales and work with a support team that truly has your back!

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