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Customer reviews: SP Sales Pop up Conversion Pro

Develop by Care Cart

Reviews (4,627)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "SP Sales Pop up Conversion Pro" app. Many users commend its ease of use and helpful features aimed at increasing conversions and enhancing the shopping experience. The standout element, as mentioned by numerous reviewers, is the exceptional customer support provided by the team, including representatives named Arya, Luis, Alice, and Betty, who are frequently praised for their responsiveness and professionalism. Despite a few concerns about pricing clarity and occasional technical glitches, the app is generally well-received and recommended for boosting sales.

Key Strengths

  • Exceptional customer support, often resolving issues promptly and with professionalism.
  • User-friendly interface offering effective conversion-enhancing features.
  • Customizable options and quick setup assistance.
  • 24/7 Availability of support staff.
  • Positive impact on sales and customer trust-building.

Common Concerns

  • Pricing issues, particularly with unexpected charges on free plans.
  • Occasional technical glitches or delays in syncing with Shopify orders.
  • Some confusion during initial setup, although usually resolved with support assistance.
  • Desire for additional customization options, such as CSS styling for pop-ups.

Final Thoughts

"SP Sales Pop up Conversion Pro" is a valuable tool for merchants seeking to improve their sales funnels on Shopify. While there are some areas for improvement, particularly regarding transparency in pricing and technical stability, the app’s robust customer service and effective features make it a recommended choice for many users.

Party & Print STL

Feb 12, 2025  on Shopify

I just installed SP Sales Pop-Up Conversion Pro, and it’s already making a difference! The setup was quick and easy, and the popups add instant social proof to my store. Excited to see the impact on sales—highly recommend!

Ma ne Brini - Shop

Feb 04, 2025  on Shopify

Exceptional support! Arya was incredibly fast and efficient in fetching my orders and setting everything up seamlessly. T The process was smooth, and the communication was professional and friendly. I truly appreciate the instant assistance and dedication to customer satisfaction.

L I V D

Jan 27, 2025  on Shopify

Can be confusing at first with all the data, but the team was great in helping setting up the app. Just start a chat with them and ask for help setting up. They also look amazing. Currently rating 5 star, and I don't re-rate in a couple of days, it will remain 5 stars. Hoping to boost conversion rates. Alice in particular is amazing

Bageez

Jan 26, 2025  on Shopify

The support team especially Arya was very prompt in resolving an issue I was facing!. Great customer support and an excellent app that helps in achieving higher conversions. Definitely recommended!.

Blinky Pixels

Jan 23, 2025  on Shopify

Luis instantly responded on chat when I was having an issue initially seting up my orders. He was able to resolve the issue within minutes and I'm up and running. Looking good so far!

iSmartDeals

Jan 15, 2025  on Shopify

I have just installed this app today. can not confirm its impacts right away. But what made me surprised is their support team. They have been super supportive. Thanks to SP Sales Pop up Team and best wishes for my new journey on E-commerce world.

Glamwiz India

Jan 15, 2025  on Shopify

Easy to use app at a great price. Also, the customer support is very responsive and helpful! I needed help regarding setup of countdown bar at a customized placement and they were quick to respond for resolution.

Shapeshift Studios

Jan 13, 2025  on Shopify

This app is just what i was looking for, the support team are super helpfull and were able to get me setup in 10 minutes. highly recommended

DriveHive

Jan 05, 2025  on Shopify

A few minor occasional teething issues, but quick, friendly and effective customer service - would recommend this app.

Trendy Aussies

Jan 05, 2025  on Shopify

The app is very glitchy and I've had to contact support multiple times which is time consuming as I'd rather spend time on my ecommerce business instead. The sales pop-up notifications don't sync well with Shopify orders and are delayed by up to 24 hours. The support team have to manually push notifications through to my store everytime I contact them and then it works again but this cycle goes on. Please get your developers to sort out these bugs. Its not rocket science. Not getting my money's worth with this app to be honest. I've had to downgrade my plan several times.

Best Body Massage Chair

Dec 30, 2024  on Shopify

So far, so good. We've been using this app for several years with no major issues. Had one recent issue early in the morning and it was resolved quickly.

Service8

Dec 05, 2024  on Shopify

The service I got was so clear and transparent. Through the whole process I felt understood. And Sam was able to everything for me on my behalf.

DevHero India

Nov 27, 2024  on Shopify

Very happy with the instant live support to install the Sales Pop app. Excited to explore more features and grow our store! Special thanks to Sam!

The Sparkle Place

Nov 26, 2024  on Shopify

Luis is awesome. He set up the app quickly and answered all my questions with professionalism. The app looks really nice on the website. Looking forward to using it.

Chefio

Nov 23, 2024  on Shopify

Great app. Just installed. Fantabulous Customer support from Ms Arya. Cant explain by words. very helpful and she set up everything thats needed. hope everyone makes use of it....Thanks

My Store

Nov 22, 2024  on Shopify

Had a good support experience with Luis and also I am liking the App Interface so far as it is quite easy to work with!

Masculina.nl

Nov 20, 2024  on Shopify

Nice app with good high conversion features! Also Kate helped me right away in the chat with my questions. I only miss the feature to style the sales popup with CSS :) besides that this app looks great!!

e-BabiHub

Nov 12, 2024  on Shopify

I wish I’d come across this app sooner—Sales Pop Up is everything you need to boost sales and build customer trust! It’s packed with features that not only help increase revenue but also create a better shopping experience. But what really sets this app apart is the customer support. They walk you through every single step, making setup a breeze. Special thanks to Ross for being so patient and thorough—he even shared some great tips to get the most out of the app. If you’re serious about taking your Shopify store to the next level, don’t think twice about all Carecart Apps!

My Store

Nov 09, 2024  on Shopify

I am not sure how to use it but the online agent was helpful setting up the counter and the number of visitors. I was interested in adding a buy now button to each product but she could not help.

Watch Connection

Nov 07, 2024  on Shopify

Great app! Ross was extremely helpful in setting everything up for me! Highly recommended especially for BFCM merchants!

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