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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

Reviews (500)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

Melange Blanc NYC

Jul 28, 2024  on Shopify

3 stars for the friendly staff, and unfortunately cannot use the app because too many bugs and glitches to sync 200+ products

Paragon

Jul 28, 2024  on Shopify

Diana was a lifesaver, I was having some troubles with syncing my products and she completely got my back! I'm so happy with QuickSync and the support is exceptional!!!!

Ben-Mo-2.0 Online Homegear-Athleisure Boutique

Jul 28, 2024  on Shopify

Used this to help speed up the synch of our store to TikTok. The process was smooth and actually uncovered an issue with product data from one of our dropship providers. The online support was superb - and Omar provided a report that gave me data to revert back to our dropship provider. Can't speak more highly of them !

House of Sacred Harmony

Jul 27, 2024  on Shopify

Arianna made what seem like an impossible task. So easy and so smoothly. Very attentive to my knees and answered all the questions and even facilitated the procedure that I was dreading to do for weeks now. Could not be more satisfied! If there were more than five stars, she definitely deserves it!

HealthyVine

Jul 27, 2024  on Shopify

Omar was professional, I have worked with him before on different accounts, he doesn't disappoint. Thank You!

Gigi and Max

Jul 25, 2024  on Shopify

I downloaded this app after having numerous issues with the native Tiktok/Shopify integration. So far, QuickSync has been GREAT. They have super fast customer service and have answered all of my questions within a few minutes. All their chat reps are very knowledgeable not only with their app but tiktok and shopify as well. I look forward to continuing my relationship with them and growing my tiktok account!

Reclaimed Boutique

Jul 24, 2024  on Shopify

Joseph was helpful, responsive, and went above and beyond to make sure I was all set to start my endeavor with QuickSync. I just started with this company but I highly recommend so far due to the great customer service!

Lefthappy

Jul 24, 2024  on Shopify

QuickSync has been a game-changer for our business! The integration process was seamless, and it has significantly improved our efficiency. The customer support team, especially Joseph, has been outstanding. They were always available to help and ensured we had a smooth experience. I highly recommend this service to anyone looking to streamline their operations.

ACCuston

Jul 23, 2024  on Shopify

Amazing costumer service. Thank you to Joseph for offering to help when I was not sure what to do. He took over and did the synching process entirely and I couldn't be happier. Thank you all again! Danny

DealGang

Jul 22, 2024  on Shopify

I am very pleased to run across this platform. I was having trouble sycing my products to tiktok shop. My customer service guy Omar was very helpful and quick!

The Rooted Shoppe

Jul 22, 2024  on Shopify

Just now finishing up the setup process. I was struggling, but Omar helped me quickly fix the issues and sync products to TikTok. Also was able to help me fulfill my orders in Shopify. So far great process!

TCD Snacks

Jul 19, 2024  on Shopify

I'm not sure how this app received lots of 5-star reviews. In my experience, lots of products were not able to sync and (according to the live support) it was for the most random of errors like - product must have inventory (yes it did have available inventory) - product name cannot be less than 25 characters (what?) - etc Just find other apps guys...

aMOOsing Designs

Jul 18, 2024  on Shopify

I have been struggling for months trying to figure out Tiktok syncing for my print on demand products. I went with the base program at first and then quickly upgraded once I saw what it was capable of. When I upgraded I had someone reach out to me within minutes to help verify I set the sync up correctly. Highly recommend for anyone who is Tiktok illiterate like me :)

Onyx Raffles

Jul 18, 2024  on Shopify

Special thanks to Omar for helping me set up the tiktok shop to shopify, best service so far! did all the work for me was epic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mighty Jaxx UK

Jul 15, 2024  on Shopify

Had some initial problems setting up, but customer service was very helpful and very quick through the live chat. All sorted now and the app is working perfectly. Thanks to Elhassan for his help

AVA Fitness Life

Jul 15, 2024  on Shopify

Responsive and helpful service. Jayson went above and beyond making sure all my questions were answered and concerns addressed. Thanks for your help!

Dice Dragons

Jul 09, 2024  on Shopify

Quick support and the customer service was great. I was struggling to get my products synced but using the app and live chat we managed to fix it!

Angels Eyes Online

Jul 08, 2024  on Shopify

Omar was amazing to work with. I had tried using another TikTok Shop synching tool but it did not work as easily or did it have as unbelieable customer service. Omar was my right-hand man during the process, and I am thankful for him and his services. I would recommend this app to anyone looking to sync their Shopify store with TikTok Shop. Thanks!

NovaNest Store

Jul 06, 2024  on Shopify

i was having trouble to sync my products to my Tiktok shop and i contact the support center, and i was assisted by one Arianne who did am amazing job with assisting me. i would definitely give her 10.

Fragrance Nevaeh

Jul 05, 2024  on Shopify

Well from the start of downloading the app, I was surprised to see some already there to help me set up the app. Joseph was amazing to work with and helped me set everything up very fast and any questions I had for him, he had an answer!

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