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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

QuickSync for TikTok simplifies Shopify-TikTok integration, enabling merchants to sync products, run ads, and track performance effortlessly. This review covers real user experiences, key features, and potential drawbacks to help you decide if it’s the right tool for your store.

Reviews (526)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

Bask Revital

Aug 12, 2024  on Shopify

Customer service is great! I had a pretty complicated syncing issue that the rep helped me with quickly and was very kind. They also gave me a breakdown of everything they did to help me move forward easily next time I have this issue. Much appreciated!

Pure Body

Aug 11, 2024  on Shopify

QuickSync has transformed my TikTok and Shopify integration experience! The real-time syncing of orders and inventory across multiple locations is seamless and efficient. Managing products, SKUs, and prices is a breeze. A huge thank you to Arianne from customer support—your exceptional assistance made the setup smooth and hassle-free. QuickSync is a must-have for anyone needing reliable, hassle-free syncing between platforms!

Iman

Aug 11, 2024  on Shopify

Joseph was amazing. really went the extra mile to figure a solution for my syncing issue from shopify to tiktok. was very responsive and quick too. was a pleasure.

F Words

Aug 09, 2024  on Shopify

Joseph is incredibly helpful. I started the process to sync my products at 8:41 and he got the products live by 8:50. He also sent me some more resources on tiktok shop. Insanely helpful and knowledgable. 10/10

Luxe Life Goodz

Aug 07, 2024  on Shopify

Very good service and app! The IT team is very helpful and always there if you need them would def recommend

Stashy Scrunchie

Aug 07, 2024  on Shopify

I am very satisfied so far! Very easy setup and fixed the issues I needed help with. Omar was especially helpful in walking me though the initial setup

True Prints

Aug 06, 2024  on Shopify

Definitely worth the money. Saved me so much time exporting products to and from other sales channels. Also had lots of help from Joseph via the online chat. Great service.

My Store

Aug 05, 2024  on Shopify

So far so good. I had an issue syncing my products to tik tok shop and Elhassan was super helpful!!! He highlighed the issue right away and kept me updated as we completed the sync.

TK

Aug 04, 2024  on Shopify

Great service, able to help integrate my store with tiktok Especially with the help of Joseph from the customer success agent support team, help to guide and even sync the products on my behalf

The Auto Place Store

Aug 02, 2024  on Shopify

App works super seamless, very straightforward and more affordable then other's that are even way more complicated to setup, Joseph also jumped on the chat without me even clicking on it to offer support, helped with all my questions and was very friendly, overall i like it a lot! hope it stays this way!

Christianna

Aug 01, 2024  on Shopify

Great help from Joseph, 5 stars as always! Couldn't help right away as it was an issue with tiktok but did everything he could his end and then awaiting support for tiktok. amazing thank you!

Papa Vince

Aug 01, 2024  on Shopify

Omar has been awesome so far. I am installing right now the app but Omar has been there with me the entire time. I believe I will come to love this app - Thanks OMSR. Second day of excellent customer service

Cannon Sports

Jul 31, 2024  on Shopify

Excellent App and Excellent service! Khaled helped me tremendously to get my settings correctly processed.

OrderElectricPot

Jul 30, 2024  on Shopify

Omar provided excellent service today! He was knowledgeable, helpful, and went above and beyond to ensure I had a great experience. Highly recommend!

Melange Blanc NYC

Jul 28, 2024  on Shopify

3 stars for the friendly staff, and unfortunately cannot use the app because too many bugs and glitches to sync 200+ products

Paragon

Jul 28, 2024  on Shopify

Diana was a lifesaver, I was having some troubles with syncing my products and she completely got my back! I'm so happy with QuickSync and the support is exceptional!!!!

Ben-Mo-2.0 Online Homegear-Athleisure Boutique

Jul 28, 2024  on Shopify

Used this to help speed up the synch of our store to TikTok. The process was smooth and actually uncovered an issue with product data from one of our dropship providers. The online support was superb - and Omar provided a report that gave me data to revert back to our dropship provider. Can't speak more highly of them !

House of Sacred Harmony

Jul 27, 2024  on Shopify

Arianna made what seem like an impossible task. So easy and so smoothly. Very attentive to my knees and answered all the questions and even facilitated the procedure that I was dreading to do for weeks now. Could not be more satisfied! If there were more than five stars, she definitely deserves it!

HealthyVine

Jul 27, 2024  on Shopify

Omar was professional, I have worked with him before on different accounts, he doesn't disappoint. Thank You!

Gigi and Max

Jul 25, 2024  on Shopify

I downloaded this app after having numerous issues with the native Tiktok/Shopify integration. So far, QuickSync has been GREAT. They have super fast customer service and have answered all of my questions within a few minutes. All their chat reps are very knowledgeable not only with their app but tiktok and shopify as well. I look forward to continuing my relationship with them and growing my tiktok account!

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