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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

Reviews (500)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

Katchme US

Oct 09, 2024  on Shopify

JOSEPH Provided excellent service! He was incredibly helpful and ensured everything was set up smoothly. I'm really happy with the support and highly recommend his assistance to anyone using this app.

You Need To Shop

Oct 09, 2024  on Shopify

Joseph was so brilliant. He was so very helpful, I wish more customer service people were like him. Joseph is irreplaceable. I'm sure I will need more help as I continue this TikTok journey, I can only hope to get someone like him again. Thank you very much Joseph for all your help.

My Store

Oct 09, 2024  on Shopify

Absolutely love this service! The user interface is intuitive, making it easy to navigate. The features are top-notch, and I appreciate the flexibility in managing my subscription. Customer support is responsive and helpful. Highly recommend for anyone looking for a reliable solution!

Muson Trade

Oct 09, 2024  on Shopify

It definitely does not synchronise the products. Of the 1170 products, only 2 of them were able to upload tiktok. I definitely do not recommend it.

Align Energy Wellness

Oct 09, 2024  on Shopify

Khaled was wonderful! Answered all of my questions and stayed online with me during the entire setup process to ensure all went smoothly. So glad I found this app!

Profusion Cosmetics

Oct 09, 2024  on Shopify

QuickSync’s TikTok integration is fantastic—easy to set up and syncs data quickly, making campaign management a breeze. I also want to commend Omar from customer support, who was extremely helpful and patient. He guided me through the setup process and answered all my questions clearly. Highly recommend both the product and their support team!

My Ready Medic

Oct 07, 2024  on Shopify

Joseph was amazingly helpful. He went above and beyond to making sure my Shopify and TikTok shop was synced. I am very happy to know that if I ever have any concerns or questions in the future I can always reach out to him for quick help. Thanks Joseph!!

Caldwell Gifts

Oct 07, 2024  on Shopify

Jacob was OUTSTANDING! Helped me with every question I had! 10 out of 10 recommend using this app to link your TTS with Shopify!

BlackBullTrend

Oct 07, 2024  on Shopify

there is a live chat where there is someone to always respond and they respond within minutes and answer all questions super good service

Kiddies Create™

Oct 06, 2024  on Shopify

Arianne was super helpful in getting me set up! Great service and back and forth. Quickly identified issues that I was able to resolve quickly. Thanks!

Rustic Valley Designs

Oct 05, 2024  on Shopify

Customer service is amazing!! Omar helped me with getting my products synced! It was a really seamless process, and I really appreciate him helping me! I would recommend any small business to use this service.

Go Red Elephant

Oct 03, 2024  on Shopify

On a warm Friday night, I took a leap of faith and signed up for an app in record time. You see, I normally do way too much research before purchasing or downloading ANYTHING, but this time I took action lighting fast with reckless abandon. Within minutes, I committed to giving a company $29 per month just so I could avoid having to sync 1347 skus. Once the process began, I say waiting for the magic to happen. Then, Normie appeared. As if heaven sent, she asked if I needed help. My response, "Probably". I mean, who can really say? She guided me through the export process, then began to sync the skus. I waited for a few minutes. Nothing was happening. Then she told me that it was being sorted and she's email me when it was done. Who even does that? Especially unprovoked. For a Shopify App? Needless to say, I am impressed. Add this tool to your e-commerce tool belt and if you are lucky enough to run into Normie, tell her I said "Hello".

Doc & Glo

Oct 03, 2024  on Shopify

Khaled was incredibly helpful, responsive, and focused on solutions. Looking forward to syncing our shop!

OddNot

Oct 03, 2024  on Shopify

So far so good. Not done with the syncing process but the customer service has been superb. So much better than other apps I've used and leaps and bounds better than Tiktok app thus far. Thank you for your Arianne!

My Store

Oct 02, 2024  on Shopify

I had an incredible experience working with Joseph to set up my Shopify connection. His customer service was exceptional! He was patient, knowledgeable, and went above and beyond to ensure everything was set up seamlessly. He quickly addressed any issues that came up and made the entire process stress-free. Highly recommend his support if you're looking for a smooth integration experience!

Rated 3D

Oct 02, 2024  on Shopify

Jayson was the first one to truly solve this problem with syncing! He realized it was a category problem and immediately my items started syncing to my shop! Thank you Jayson!

Aprilsmoon

Sep 30, 2024  on Shopify

Khaled was extremely helpful, insightful, patient and quick with responses. I was able to understand the process on QS a lot better and I will be certain to reach back out to Khaled in the future! Thank you Khaled!!

NUFANCY

Sep 30, 2024  on Shopify

Quick Sync is a good apps, they're working faster. And the customer service is great. Thank you so much Omar.

ästhetik skincare

Sep 30, 2024  on Shopify

wow. what a difference, tried do it manually through the TikTok app and Shopify and it was a disaster, nothing synced and process was confusing. almost gave up until I came across quicksync and specifically Omar, he made the process so easy and walked me through each step. Five stars all the way!!

Cafe de Palo Market

Sep 29, 2024  on Shopify

I received help from the customer success agent Omar. He was very efficient, quick, and friendly during the conversation. Excellent service!

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