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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

QuickSync for TikTok simplifies Shopify-TikTok integration, enabling merchants to sync products, run ads, and track performance effortlessly. This review covers real user experiences, key features, and potential drawbacks to help you decide if it’s the right tool for your store.

Reviews (362)

Overall rating
4.8

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

Momento Mia

Dec 08, 2024  on Shopify

I had an excellent experience with Joseph while syncing my store's products to TikTok. After 2 weeks of hell and multiple failed attempts on my own and using the official app, Joseph quickly identified the problem and guided me through the process. He was incredibly patient, waiting for everything to load to ensure it worked perfectly. His support made all the difference! Thank you, Joseph for the incredible service. Highly recommend!

Hibertape Sleep Tape

Dec 07, 2024  on Shopify

Gasser was an amazing person and helped me out so much. Made the transition from Aftership to Quicksync SEAMLESS.

Fashrevo

Dec 04, 2024  on Shopify

The support team has been exceptionally responsive and helpful. I would like to commend Omar, Normie, Arrianie, and Jayson for their outstanding service and suggest they be recognized with a raise.

Giftology London

Nov 28, 2024  on Shopify

Updated feedback-Installed this app a few days a go, received an order and now cannot sync the order to shopify store to fulfill. Got in touch with support and they have to contact the developer which can take upto 48 hours. So disappointed, no idea what to do now. Cannot process the order at all. Do not install this app, major issues in syncing products, I cannot process/sync the order. Just lost sales because of this app. I have just installed quicksync and the support and guidance from Omar has been fantastic, he takes you through the whole process and guides you throughout the set up.Lets hope the app works for my business.

Inspired BYou Home Decor

Nov 25, 2024  on Shopify

Joseph was extremely helpful and responsive with the issues I was having with syncing. He was able to solve my problem in minutes and got me up and running again in no time. Highly recommend this app and customer service is second to none.

The Pro Plug

Nov 22, 2024  on Shopify

All the staff on the chat have been really helpful. I tried 2 other TikTok shop sync apps, this one is the only one that seems to work for us. Joseph has been great assistance to our team.

RAPHAELLA

Nov 21, 2024  on Shopify

Normie was a great help! She assisted my tik tok shop issues and solved them quickly and efficiently. Thank you Normie!

Abduct Co.

Nov 21, 2024  on Shopify

Khaled was fantastic! Very knowledgeable and patient. Worked with me for 4 hours straight to help fix my syncing issues!

Giftology London

Nov 20, 2024  on Shopify

I have just installed quicksync and the support and guidance from Omar has been fantastic, he takes you through the whole process and guides you throughout the set up.Lets hope the app works for my business.

Pets Owner Shop

Nov 18, 2024  on Shopify

Joseph was incredibly patient and helpful. He guided me step by step and made the process so much easier. Great service and super kind—thank you, Joseph!

FitFinds

Nov 18, 2024  on Shopify

Khaled was amazing. Provided me with top-of-the-line support as well as a friendly attitude. My questions were pretty difficult to answer but Khaled nailed them with ease. Fully recommend for anyone. Great Job Khaled

Victoria Cart

Nov 15, 2024  on Shopify

This app exceeded my expectations! Its reliable review export feature and exceptional support make it an essential tool for any ecommerce business.

My Store

Nov 13, 2024  on Shopify

gasser was incredibly helpful with every question and took time to explain and help me with my inventory problems, would recommend hes the goat !

DBK Crystals And Jewelry

Nov 10, 2024  on Shopify

Arianne was great and guided me through correcting the issue I was having with syncing my inventory. No long drawn out session with her. Just concise friendly guidance. Definitely 5 star assistance.

PUREGLOW

Nov 10, 2024  on Shopify

Arianne was incredibly helpful and responsive. She understood the problem I was facing immediately and worked towards fixing it. Thank you!

King Clean

Nov 10, 2024  on Shopify

Joseph was a lifesaver in helping me sync my store's products to TikTok after multiple failed attempts. He quickly pinpointed the issue, guided me through the correct steps, and patiently waited as everything loaded to ensure everything was perfectly set up. Huge thanks to Joseph!

Cutting Edge Creations

Nov 10, 2024  on Shopify

Joseph was polite and very happy to help. It really reminds me what I'm paying for with this service. Helping to get my orders synced late night on a Monday so I can be ready to ship orders first thing the next morning!

My Store

Nov 09, 2024  on Shopify

I was trying to get my subscription cancelled and couldn’t figure out how to get it done so I reached out and Omar helped me with this! It was a very simple process and I am grateful for that because sometimes cancellations are a nightmare. Thank you Omar for all of your help!

Italia Solutions UK

Nov 07, 2024  on Shopify

Joseph has been very helpful to get my set up on the tikok store and goe things synced up for me. Thanks!

nonsenseofconscience

Nov 07, 2024  on Shopify

Khaled was extremely helpful and patient with me! He ended up fixing all of my issues quickly and thoroughly. Amazing service!!

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