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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

Reviews (500)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

My Store

Feb 04, 2025  on Shopify

Joseph was very helpful when I tried Syncing my products to TikTok shop, This App is highly recommended and you are assured a customer support will always be in hand to help you through if you encounter any problem. Joseph made my work very easy, I highly recommend both Joseph and QuickSync.

Allana Legwear

Feb 03, 2025  on Shopify

A fantastic app to sync Shopify and TikTok Shop. Omar was extremely helpful in setting this up for me. Highly recommend! Thank you so much!

Hogies Online

Jan 23, 2025  on Shopify

Omar was brilliant with helping syncing all our products to Tiktok. So helpful and very quick at responding to live chat

Diez Liberty

Jan 23, 2025  on Shopify

they have terrible customer service i tried to get help from their agents they assumed they were syncing my products but it turned out that only half of the data was synced

Diez Liberty

Jan 21, 2025  on Shopify

i had excellent service from Gasser he help me through all the struggles I had and answered all the questions I had too thank you for the service Gasser.

Elegance Online Limited

Jan 02, 2025  on Shopify

I spent ages trying to fix the product sync, and Joseph fixed ti for me in about 2 minutes. Excellent service! Thanks

Whiskey Rose Boutique LLC

Jan 01, 2025  on Shopify

I give 5 stars. Joseph was so quick and helpful. He had my problem resolved in no time. Thank you so much for your help.

Mystigue Trends

Dec 28, 2024  on Shopify

Omar was extremely helpful in his response. They precise, to the point and preffesional. Unfortunately QuickSync did not work where I live but he made it easier to understand why.

Fusion Market

Dec 26, 2024  on Shopify

I had trouble connecting my Shopify store to TikTok Shop, but as soon as I logged into the website, an agent named Joseph popped up and offered help. He was incredibly helpful in syncing my products and provided valuable suggestions to set everything up correctly. Joseph even shared some useful video links to help me learn more about the process. He continues to help every time I need assistance. His patience and clear explanations made the entire experience stress-free and efficient. I truly appreciate the exceptional support and would highly recommend their service to anyone in need of assistance!

Zahab Essence

Dec 19, 2024  on Shopify

Spoke to Joseph, a customer service supporter, and he was instantly able to help me and assist me in syncing my products. Was extremely kind and also gave me a guide and breakdown on how to do everything.

My Little Coco

Dec 16, 2024  on Shopify

Omar was incredibly helpful in assisting me with syncing products using QuickSync for TikTok Shop. He was knowledgeable, patient and made the process smooth and stress-free. I really appreciated his support—fantastic customer service!

The Remarkable Spot

Dec 16, 2024  on Shopify

All when i thought i would be totally lost and up all night trying to figure how to sync my products to my TikTok Shop - Joseph pops up and does it all for me effortlessly. Cannot thank him enough. Excellent service from him!!

Prolux Cosmetics

Dec 09, 2024  on Shopify

My experience with this service has been nothing short of disappointing. The app is highly unreliable, working properly less than 10% of the time. When integration errors occur, it takes up to a week to resolve them—an unacceptable timeframe for any business. The management team seems completely indifferent to their customers' needs. I was promised a discounted rate for onboarding three stores, only to have it revoked without any warning. I discovered this change after being downgraded to the cheapest tier, which disabled syncing and left 50 TikTok orders unprocessed. It’s clear that their priority is profit, not customer satisfaction or honoring agreements. Although the customer service team is friendly, they lack the authority to make meaningful changes. To make matters worse, many of their 5-star reviews appear forced. Customers are pressured to leave positive reviews immediately after setup, often with a screenshot as proof. I strongly doubt many people continue using their service over time. Overall, this service is overpriced and unreliable. There are numerous better and more affordable alternatives that provide consistent functionality and genuine support without the hassle.

Momento Mia

Dec 08, 2024  on Shopify

I had an excellent experience with Joseph while syncing my store's products to TikTok. After 2 weeks of hell and multiple failed attempts on my own and using the official app, Joseph quickly identified the problem and guided me through the process. He was incredibly patient, waiting for everything to load to ensure it worked perfectly. His support made all the difference! Thank you, Joseph for the incredible service. Highly recommend!

Hibertape Sleep Tape

Dec 07, 2024  on Shopify

Gasser was an amazing person and helped me out so much. Made the transition from Aftership to Quicksync SEAMLESS.

Fashrevo

Dec 04, 2024  on Shopify

The support team has been exceptionally responsive and helpful. I would like to commend Omar, Normie, Arrianie, and Jayson for their outstanding service and suggest they be recognized with a raise.

Giftology London

Nov 28, 2024  on Shopify

Updated feedback-Installed this app a few days a go, received an order and now cannot sync the order to shopify store to fulfill. Got in touch with support and they have to contact the developer which can take upto 48 hours. So disappointed, no idea what to do now. Cannot process the order at all. Do not install this app, major issues in syncing products, I cannot process/sync the order. Just lost sales because of this app. I have just installed quicksync and the support and guidance from Omar has been fantastic, he takes you through the whole process and guides you throughout the set up.Lets hope the app works for my business.

Inspired BYou Home Decor

Nov 25, 2024  on Shopify

Joseph was extremely helpful and responsive with the issues I was having with syncing. He was able to solve my problem in minutes and got me up and running again in no time. Highly recommend this app and customer service is second to none.

The Pro Plug

Nov 22, 2024  on Shopify

All the staff on the chat have been really helpful. I tried 2 other TikTok shop sync apps, this one is the only one that seems to work for us. Joseph has been great assistance to our team.

RAPHAELLA

Nov 21, 2024  on Shopify

Normie was a great help! She assisted my tik tok shop issues and solved them quickly and efficiently. Thank you Normie!

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