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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

QuickSync for TikTok simplifies Shopify-TikTok integration, enabling merchants to sync products, run ads, and track performance effortlessly. This review covers real user experiences, key features, and potential drawbacks to help you decide if it’s the right tool for your store.

Reviews (526)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

The Clay Spot

Sep 22, 2024  on Shopify

Omar contacted me this morning right after I downloaded the app from the Shopify App Store. He was incredibly helpful in syncing ALL of my existing listings from Shopify and even created SKUs for all of them. He saved me so much time!

HealthCray

Sep 22, 2024  on Shopify

Omar synced my products in like 15 seconds. he literally did what took about 2 weeks of being ignored by the other ones that work at the other tiktok app for shopify. i'm all set up he's super on top of things. super friendly. professional. you're the man Omar.

FreshUps

Sep 21, 2024  on Shopify

Excellent and easy to use app. Customer service was available immediately. Shout out to Omar for the help!

KENIA BEAUTY

Sep 19, 2024  on Shopify

GREAT JOSEPH WAS A GOOD CUSTOMER SERVICE REP WHO ASSISTED ME AND HELPED ME SYNC MY PRODUCTS AND ORDERS TO TIK TOK SHOP.

Big Heart Threads

Sep 18, 2024  on Shopify

Joseph was incredibly helpful. He went above and beyond to make sure that syncing my Shopify and TikTok shop was smooth. I am happy to know that if I ever have any questions in the future I can always reach out to him for quick help. Thanks Joseph!!

Wish Upon A Candle Co®

Sep 18, 2024  on Shopify

Excellent service by Omar, He rectified a few small issues almost immediately very happy with the service so far!

Anifurry

Sep 16, 2024  on Shopify

It's absolutely convenient to use, frankly speaking, this is my first time using product sync app on Shopify, and I got some troubles in using it. I tried to reach them out, any I got assistance right away! The customer support agent helped me a lot and she's super nice. To sum up, I would say this is definitely a good app worth to try!

Inspired By

Sep 16, 2024  on Shopify

Omar was really helpful with syncing products and making sure everything was flowing correctly! would recommend.

Print x Pixel

Sep 16, 2024  on Shopify

Jayson was fantastic! Walked me through the entire process. I would have been LOST without him! Bravo. (And a sense of humor!)

STOLNHRTS Apparel Co.

Sep 15, 2024  on Shopify

Khaled was a pleasure to speak with, very patient and very helpful. Definitely recommend QuickSync for TikTok Shop.

Vonu

Sep 15, 2024  on Shopify

Omar was the best customer service rep! Got my shop up and running in under 10 minutes and answered all my questions. Love quick sync cause of the support.

Honest Hem

Sep 13, 2024  on Shopify

Every issue I have had, the customer service team has been super helpful in understanding why the issue occurred so next time I am able to avoid any setbacks. They have made a very stressful situation in setting up a tiktok shop to being so much easier.

hira

Sep 12, 2024  on Shopify

This app is great so far, and Normie at customer support is incredibly helpful! Helped us to set up QuickSync to our TikTok shop seamlessly, in addition she helped to streamline the entire onboarding process, allowing me to go do other things while this ran in the background I'm looking forward to using this app soon

EVERTRENDING STORE

Sep 09, 2024  on Shopify

I'm extremely thankful for the convenience that apps offer. They make everything so much easier for me. Recently, I encountered an issue with syncing my products from Shopify to TikTok. Thankfully, I could reach out to their support team for assistance. Jayson was incredibly helpful and didn't hesitate to give me the support I needed. I am sincerely grateful to Jayson for his assistance.

Alfra Retail LLC

Sep 08, 2024  on Shopify

Diana help me, I had a positive experience resolving the issues. This is my first time using the app, and so far, everything has been great. The support was helpful, and the process was smooth. I appreciate the efficiency and clarity throughout, and I'm optimistic about continuing to use the app in the future

GHILLIEPUCK®

Sep 07, 2024  on Shopify

Omar is the absolute best! I was having trouble integrating my TikTok seller with Shopify and he took care of EVERYTHING for me! Amazing service! If I could give 10 stars I would!

R You Up?

Sep 03, 2024  on Shopify

What an excellent service by Joseph! He resolved issues I've been stuck on for hours within a matter of minutes- I'd highly recommend!

Messed Up Generation

Sep 02, 2024  on Shopify

Just signed up and finding it really useful. Omar guided us through the start up process and was extremely professional and helpful! Highly recommend

Glowing Seoul Skincare

Sep 02, 2024  on Shopify

I have been stressed about trying to sync my products and Jayson made it seamless for me. His customer service has been impeccable and much appreciated.

Stiles Summer Essentials

Aug 31, 2024  on Shopify

SO far the product seems to be running great with just a couple details to finish up Jayson was very helpful and walked me through the whole process today

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