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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

Reviews (500)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

Coquette Essentials

Apr 09, 2024  on Shopify

I would like to say that I'm very satisfied with the help I received from Normie. She was a big help when I was not able to solve my issue when it comes to sync my products. Thank you so much Normie!

Jukupop

Apr 08, 2024  on Shopify

I'm new to Quicksync and only just setting it up. Joseph has been very helpful to me in getting things setup. So far so good.

Darddi Collection

Apr 08, 2024  on Shopify

Normie was very helpful! i was able to take my products from tiktok shop to shopify without erasing my 4.9 reviews that i already had on tiktok shop!

Aubrey's Aesthetics

Apr 04, 2024  on Shopify

The help I received from Joesph was astronomical. He helped sync everything! it was so easy and I love the app - Without Joesphs help I wouldn't know were to start. I would love for him to be assigned to me everytime,

Ivyss

Apr 04, 2024  on Shopify

Joseph was so nice and profesional ! Help me with Evrething I needed! Great customer service! Thank you

Prophesea

Apr 04, 2024  on Shopify

Omar was very helpful and helped me sync my products, still waiting for tiktok to upload them but great service! I recommend

HUMNPEACE

Apr 04, 2024  on Shopify

Omar is an outstanding guy. Very quick to reply and he knows exactly how to help me. 10/10 Thank you Omar!

Nurture.Move.Thrive.

Apr 04, 2024  on Shopify

I just downloaded this app and I reached out for help and I am blown away by the knowledge and assistance that was provided. I worked with Arianne and she was prompt, highly knowledgeable and super kind. Very pleased and excited to continue use of these services.

Stars Light

Apr 02, 2024  on Shopify

Joseph was ABSOLUTELY the best help with getting my Shopify product easily loaded within Tiktok. I really appreciate this service and all of Joseph's time, help, and motivation. Thank you QuickSync team!!

Blonde Vagabond

Mar 05, 2024  on Shopify

Shopify has shown me a "Product Pending" sign for MONTHS regarding my sync with TikTok. I've sent tons of messages to TikTok with no response and spent so much time trying to figure this out online. QuickSync figured it out for me in one day. It took a few hours, because I have so many products (note: TikTok has a 100 product limit/day) but thanks to the patience and guidance of Arianne I was able to get my first 100 products on TikTok today. I can't explain why TikTok doesn't make the process easier, but thank god for QuickSync. There are still a few snafu's to sort, but this company solved me issue in just a few hours. I honestly wondered if all of these 5-star reviews were fake, but I'm glad to say in my experience this WORKED.

Titilayo Creatives

Feb 22, 2024  on Shopify

I have been frustrated up until today. This guys got all my products up and running in 45 minutes. You dont understand how happy I am right now . YOU HAVE TO USE THESE GUYS!!!!

Bluesky's creation

Feb 21, 2024  on Shopify

Normie has been super helpful, the app is straight forwad I have over 2000 products to import and was quick and simple. I had a question about selecting only some listings and was answered within seconds. Perfect thank you. It does what it says and makes it quick and painless too

Designed To Flaunt

Feb 17, 2024  on Shopify

After struggling to link TT Shop and Shopify with other apps I found this one. Joseph was great in getting our TT Shop synced with Shopify. The items are currently importing and there seems to be no issues. He was very helpful in answering all of my questions for this business as well as another I have. Looking forward to being able to tag more items in our TT content due to the shop syncing better now. Thank you, Joseph!

Wax and Wix Bakery

Feb 15, 2024  on Shopify

HIGHLY RECOMMENDED!!! 5***** SERVICE! Shopify is my hosting platform and I had Tik Tok connected without issue my product listings from Shopify would go to Tik Tok with No Issue UNTIL this week. All my newly listed products to Shopify failed to go to Tik Tok and stated they required mapping. They "Map" was grayed out and unable to make changes leaving me to take so much time to Manually list all my items to Tik Tok which then created Inventory quantity issues. I did a Google Seach and found QuickSync---SO GLAD I DID!!! I had a Rep, Normie who was AMAZING!!! She seamlessly set me up in a matter of minutes and answered every question along the way! Was the Most Amazing customer service Ever!!! I will be recommending this service in my forums...And Best yet, IT'S FREE!!! Other apps such as SKU IQ, SILK, Cedcommerce and Aftership charge $30 a month Minimum for the same service! My Shopify listings now automatically, without issue transfer to Tik Tok with Sku's and any adjustments automatically reflect in Tok Tok with nothing further required to do on my end saving me so much time and frustration. Customer Service is Top Notch and available Immediately every time you need them!!

Cheeky Chic Boutique

Feb 03, 2024  on Shopify

Normie and Joseph have been SOOOO helpful! I cannot explain to you how stressful it's been to sync our Shopify & Tiktok Shop to each other and I am so thankful I came across this app! Best customer service I've ever experienced. Thank you!!!

Harmony Grace

Jan 28, 2024  on Shopify

The best service!! So patient and kind. I was at my breaking point. I was snarky, and exhausted from all the hurdles. She stayed patient and kind and didn’t stop until she resolved my issues. Beyond customer service right here! Thank you!

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