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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,618)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Surf City Cycles

Apr 28, 2025  on Shopify

The app itself is frustrating, but the support from Francis has been awesome.

Les Roses de Montréal

Apr 25, 2025  on Shopify

Support helped me solved connections issues rapidly and efficiently. Thank you FRANCIS, you were awesome !

SuperModels

Apr 25, 2025  on Shopify

After a little bit of tinkering at first, I managed to get my sales data very smoothly into quickbooks. You can only sync back one month, but Ben from customer support very quickly managed to go back further for me without me needing to do anything my end. Really easy once you get going.

Savonnerie Saponaria

Apr 24, 2025  on Shopify

Nick was quick to resolve and explain my issue. Thanks!

The Paisley Boutique

Apr 24, 2025  on Shopify

Wow!!! I just worked with Francis in Customer Support and it was the BEST experience ever. I have been struggling for days to figure out the set up for Syncing between Shopify and QuickBooks only to keep hitting hurtles. One chat and Francis got me all set up. It literally saved me hours and days!!! Thank you Francis.... You're the BEST.

BonChef

Apr 24, 2025  on Shopify

Solved my issue super fast! Great Communication as well! Thanks Nick!

Unique Skin

Apr 24, 2025  on Shopify

Spoke on chat with Nick today, he was very helpful, quick and resolved my issues easily. Would be nice if there was out of hours cover as well

atelier b

Apr 22, 2025  on Shopify

The customer support chat is a great tool ! You get connected to someone directly. I chatted with Ben today and in under 5 minutes, my problem was solved. Very quick and efficient !

MERGEsouq

Apr 22, 2025  on Shopify

I’d like to extend my sincere thanks to Nick for his swift and efficient assistance. I’m extremely happy that he was able to resolve the issue promptly. Connecting Shopify to QuickBooks Online has been incredibly helpful—it’s already making my workflow much easier and more streamlined. I truly appreciate the support!

BlackMask Products

Apr 16, 2025  on Shopify

Nick really helped me solve the issues I have been facing, best support team ever!

labone-shop

Apr 15, 2025  on Shopify

Great support, Nick helped me a lot with the integration. It was super easy with his help.

UTMUK

Apr 11, 2025  on Shopify

Looks to be a great tool to save time with accounts, my inexperience with it caused me a few issues but looks simple enough to use going forward, BEN on support chat is very knowledgable and helped me with the set up and correcting MY initial errors. Great support, cant fault them. would not hesitate to recommend the app and Ben in support

One Sixty Five

Apr 11, 2025  on Shopify

Ben was super helpful and explained everything nicely. Great Service

Mindray Accessories Australia

Apr 10, 2025  on Shopify

I was facing some issue with the integration and Nick has been a great help to me. Polite, swift and professional.

Kayaks For Fishing

Apr 09, 2025  on Shopify

Its literally 10pm. I'm absolutely stuck and I have an issue with the sync from my shopify store to quick books. I'm still getting used to quick books so Im a little out of my depth. I fired a message in chat expecting not to hear back or get an AI bot and I get a response from Nick. He found the issue straight away and spent 15 mins helping taking time to assist. As a small business I am trying hard to do everything myself and Nick just sorted something that I thought was going to take ages to correct. The app is so easy and simple to use, customer support is amazing. Thank you so much Nick.

Gumi Plus Pakistan

Apr 09, 2025  on Shopify

Nick was a great help and guided me through the setup. It was smooth and easy thanks to Nick!

Lindsey Meyer Art

Apr 07, 2025  on Shopify

I really appreciate Sherwin's help in getting my Shopify and Quickbooks connection fixed. He has been so helpful and nice!

Divinely Crafted

Apr 07, 2025  on Shopify

Thanks NICK for the help, very supportive and co-operative

OOKPIK Canada

Apr 04, 2025  on Shopify

FRANCIS IS AWESOME

Hamilton Rugged Equipment

Apr 03, 2025  on Shopify

(NICK) was extremly helpful and supported me to sync my store transactions.

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