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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,872)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

FieldGoods

Dec 03, 2024  on Shopify

Sherwin was super helpful fixing some sync issues and VAT queries.

Machino Group Sdn Bhd 1549199D

Dec 03, 2024  on Shopify

Huge thanks to Paul and Karol for assisting me with my issue. I was trying to link my 2nd shopify store to my quickbook and was having so much issues. Paul and Karol were patient in assisting me step by step.

Supplement Vault.Lk

Dec 02, 2024  on Shopify

I had the pleasure of working with Nick from Shopify while integrating Shopify with QuickBooks Online (QBO), and I couldn't be more impressed with his support. From the very beginning, Nick demonstrated a deep understanding of both platforms and guided me through the integration process with clarity and patience. He promptly addressed all my questions, offered practical solutions to unique challenges, and ensured that the setup aligned perfectly with my business needs. His professionalism and technical expertise made what could have been a complex process incredibly smooth and efficient. Thanks to Nick's assistance, we now have a seamless integration between Shopify and QBO that has streamlined our inventory and financial operations. It’s not often you come across someone as knowledgeable and committed to excellent customer service as Nick. Highly recommend working with him for any Shopify-related assistance!

European Oncology Lab

Dec 01, 2024  on Shopify

Nick was really helpful to set this up, and made sure everything worked perfectly. A great touch to have this come up as I tried to set it up myself.

Northern Power Garms

Nov 27, 2024  on Shopify

Nick helped with the integration when I made changes to it in error and it also wasn't syncing - he sorted it out within minutes

NewWall Inc.

Nov 27, 2024  on Shopify

Nick was very helpful with explaining the integration process!

Grampians Olive Co.

Nov 27, 2024  on Shopify

Best Shopify > QBO app. Nick was very helpful with the configuration. Great service - thankyou!

BabelBooks

Nov 27, 2024  on Shopify

Troy has been very helpful, explaining my issue during the migration. I would suggest the support team gets a specific training on tax items. Thank you.

Twisted Soul custom apparel & design

Nov 26, 2024  on Shopify

Sherwin popped up in my chat and was very helpful with my issue!

Spreading Good Vibes

Nov 26, 2024  on Shopify

Ben helped me sync all of my orders from the past 6 months into QBO. Thanks so much Ben!

Backroad Maps

Nov 26, 2024  on Shopify

SHERWIN was very helpful in clearing up all my concerns.

LudikQuebec

Nov 25, 2024  on Shopify

Sherwin was awesome and quick.

v e e m e r k l e n · Interior Design · Home Decor & Gifts

Nov 24, 2024  on Shopify

Floribelle was able very knowledgeable and able to solve my issue quickly. Thank you for the quick resolution!

Kickin' Classics

Nov 24, 2024  on Shopify

Ben has been helpful! Thank you!

Legatia Beauty

Nov 24, 2024  on Shopify

Really helpful Support team. Ben was brilliant and answered all my questions! Great service!

Kimo

Nov 24, 2024  on Shopify

Sherwin was amazing! He was super knowledgeable and helped me so much over chat. He answered all my questions, offered excellent service, and made everything easy to understand.

ariellas.secret.garden

Nov 21, 2024  on Shopify

I want to say thank you Ben for helping with this app. Good service, very nice! :)

Mi tienda

Nov 21, 2024  on Shopify

Buenas tardes Hoy tuve ayuda de Sherwin, su ayuda fu eficaz y rápida, su servicio super excelente y pude resolver el problema, muchas gracias

P3 Products Ltd

Nov 21, 2024  on Shopify

Sherwin - excellent service over the live chat - quick, effective, friendly, and an incredible use of time. Thank you.

Big Spoon Sauce Co.

Nov 20, 2024  on Shopify

Thanks Sherwin for helping me deal with an issue quickly!

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