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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,785)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Simply Beach UK

Sep 09, 2025  on Shopify

JASMIN was a great help, got on with the checks with no faffing about.

Gravity Desk Essentials

Sep 09, 2025  on Shopify

Jenny has been absolutely wonderful! Very friendly and fast service!!!

Greenleaf Pumps

Sep 09, 2025  on Shopify

I have been using QBO for a few years and just had an amazing experience while using the OneSaaS app to address a small issue with the syncing between QBO and Shopify. I managed to fix it easily enough, then a customer service person called Jasmin popped up on the chat tool. She asked if I needed help with anything else, as the initial problem was fixed, so I asked about a few of the syncing options in the OneSaaS app as they looked potentially useful but I didn't know much about them. Long story short, I now have the Shopify fees and refund receipts automatically syncing with QBO. These two things have caused me so much work to manually achieve over the years, so I am incredibly grateful to Jasmin for taking the time to explain how they worked and getting them set up for me - it will save me so much time! Jasmin, thank you for all your help, it is greatly appreciated!

Maicans Trading

Sep 08, 2025  on Shopify

Jenny was amazing. She was so patient with me with the set up. She guided me every step of the way giving insight in syncing my store with quickbooks. Thank you jenny!!!!

Rustic Charm Interiors

Sep 08, 2025  on Shopify

Very easy to set up, and the customer service is exceptional. I had an issue with the how much historical data I could import, and Nick helped me get the dates extended to cover my historical data. Very happy with the customer service and support.

Volleyball Depot by Volvox Sport

Sep 08, 2025  on Shopify

JENNY a été extremement patiente et m'a guider de façon simple. Toutes mes questions furent adressées

zencarbonfiber

Sep 08, 2025  on Shopify

Customer Service Sherwin is very helpful and patient, answered all of my questions as a non-fiannce person, and guided me step to step to set up my sync. Definitely will recommend this app.

Dracoya

Sep 08, 2025  on Shopify

Thank you, RODS for the support.

UK Legal

Sep 08, 2025  on Shopify

Jasmin was very patient and helped sync my data to quickbooks efficiently. Very much appreciated.

One Wholesale

Sep 08, 2025  on Shopify

all apps are good but what distinguishes the good from the not so good is the after install support. Nick made everything easy and straight forward with a small sync issue.

Sunday Hockey

Sep 05, 2025  on Shopify

Super fast and super easy. I immediately felt lost during the set up but the chat function was a life saver.

Mme L'Ovary

Sep 05, 2025  on Shopify

Thanks Rods for the help, you were very useful. Customer service is always awesome when I need to chat. It shows by all the good reviews how dedicated your are to providing an incredible experience. you have customers' success at heart and it shows.

KABIR KOUBA INSPIRATION

Sep 05, 2025  on Shopify

Rhica & Rods both helped me a lot and really took their time to help me fix my problems and made sure everything was in order before letting me go. Really helpful support !

Chocomize Inc.

Sep 04, 2025  on Shopify

This app is great! I needed some help to make sure that the Shopify invoices are assigned a new Invoice number in QB once they are synced over and Nick helped me get everything done within a few mins. It's working perfectly now and I'm super satisfied with this app.

Bokhor

Sep 04, 2025  on Shopify

NIck is very Helpful.. Thanks alot

Erie Quilt Art

Sep 04, 2025  on Shopify

Rods was very helpful today!

Bra Makers South Africa

Sep 04, 2025  on Shopify

I did not know how to sync everything between Shopify and Quickbooks, but thanks to Sherwin (who did everything by the way), I am able to access my products AND orders in Quickbooks from Shopify! How amazing is that? Thank you so much Sherwin for saving me loads of time! I cannot believe that I got this great service! Will definitely recommend Sherwin to help you with your problems or in my case my cluelessness (because I did not have the time to follow all the instructions online) to help you with syncing everything between the apps! Thank you thank you thank you Sherwin! You have made my day!

Carbon Wizard

Sep 04, 2025  on Shopify

I had an issue with syncing and received excellent support from Ben who helped resolved the issue in a matter of minutes!

EquiCrown USA

Sep 03, 2025  on Shopify

I had the absolute pleasure of working with Rhica from QuickBooks support. They were incredibly personable, patient, and professional, and went above and beyond to fix my tariff issue. Rhica did all the heavy lifting behind the scenes and completely solved the problem that had been stopping my orders from syncing. Thanks to them, everything is running smoothly again. Truly outstanding support!

Beyond Robotix

Sep 03, 2025  on Shopify

Thanks Francis for your help. The integration page is still quite confusing, the tool tips could do with a bit more detail.

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