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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,618)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Ritual Matcha Co.

Jun 12, 2025  on Shopify

Customer support was great! Ben really understood the problem I was having and was very responsive in coming up with a fix. Happy customer here.

Needful

Jun 11, 2025  on Shopify

We’ve had such a smooth experience: the app works like a charm, and the support team is incredible. Big shoutout to Nick! Super responsive, super helpful.

帝王集團國際有限公司

Jun 11, 2025  on Shopify

Great customer service experience. Nick did well in resolving my trouble.

Sun Zapper South Africa

Jun 11, 2025  on Shopify

Very pleased with the support from Sherwin, not many places where support contacts you first to resolve any problems! I was playing around with some settings and he popped into the chat to see how I was getting along. For a beginner the configuration can be quite confusing but he helped me with a few queries that I had very quickly.

Little League Canada

Jun 10, 2025  on Shopify

Sherwin helped set up the Shopify integration to our QB. It was quite fast and seamless. Thank you Sherwin!

Luna Rae

Jun 09, 2025  on Shopify

Always a Pleasure! This is such a great app with great support. Shoutout to Nick, these guys are legends :) The team are absolute legends and so helpful. software is great does the job!

Aces EFI B2B

Jun 06, 2025  on Shopify

Wen was great at helping address my questions with setup!

magnetmate.au

Jun 05, 2025  on Shopify

I did not have to wait long for Nick to come online and he was all over it. Very patient with my slow typing and head scratching but he helped me work it all out in the end. Thank you Nick.

WholesaleCBD.co

Jun 05, 2025  on Shopify

Great expecience support SHERWIN was super clear and helped me quickly

Vostra Designs

Jun 05, 2025  on Shopify

I encountered some error messages while synching my new store, Wen is very patient and helpful with helping me resolving my issues. Thank you so much!

Craftmaster Paints Online Shop

Jun 05, 2025  on Shopify

Nick was great supporting me with my queries and this works perfectly now! Update 05/06: Further support was required when the products weren't quite syncing correctly and Jenny sorted it promptly without fuss!

The Toybox Ironbridge

Jun 04, 2025  on Shopify

Great support from SHERWIN today, as i was struggling to integrate to quickbooks without his help . Thankyou

Coldeye

Jun 04, 2025  on Shopify

So far so good. BEN was able to help with my first set of teething issues no problem.

My Colorful World

Jun 04, 2025  on Shopify

Nick from customer service helped me out through the whole setup!

Dermaspot

Jun 03, 2025  on Shopify

Francis was an excellent customer support agent!! He gave me clear instructions, was patient and resourceful. I'm new to this integration with Shopify and he helped me through the entire process

CURVA FABULOUS

Jun 03, 2025  on Shopify

Excellent support! The agent (NICK) was super helpful and patient, guided me through everything step by step. Really appreciate the great service!

Originefleurs

Jun 02, 2025  on Shopify

This app is saving us lots of time and for any problems or issues , Ben , has been very very helpful.

WTX Store

Jun 02, 2025  on Shopify

Since I am new to Shopify and integrating into QB, Sherwin was very helpful!

PART du chef

May 30, 2025  on Shopify

Sherwin du service client, m'a contacté car il a remarqué des erreurs de synchronisation, et il m'a proposé des solutions claires et rapides. Merci beaucoup pour cette aide non sollicitée qui a resoulu tous mes probleme de synchronisation!!!

Love People Co.

May 30, 2025  on Shopify

Amazing integration of QBO with Shopify. And they have great customer support. During sync QBO team will reach out to provide great support. I got that form Ben and he was great help

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