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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,872)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Flavourtown Bakery

Jan 06, 2025  on Shopify

I needed support with integration between shopify and quickbooks - Ben was most helpful and answered all my questions whilst giving useful screenshots to show me progress of current tasks.

Hip Hip Hooray Studio

Jan 06, 2025  on Shopify

Ben was incredibly helpful and speedy in dealing with my question. He was able to look at the specific transactions and help me with more information so that I can reconcile my bank in QB. Great service

Il était une fleur

Jan 06, 2025  on Shopify

Le support avec Francis a été génial

Oui Manon

Jan 06, 2025  on Shopify

Excellent service! Nick was quick and resolved my problem perfectly! Thank you!

www.plcgcc.com

Jan 01, 2025  on Shopify

Was in trouble with Integrating SHOPIFY POS with Quickbooks online. Finally got a customer care(Mr.NICK), helped me from 0 to 100, with atmost patience and fully acknowledged with quickbook and shopify both. Thank you once again for the support.

ScribbleWall

Jan 01, 2025  on Shopify

Sync does what we need it to do and support is always great. Nick has been really helpful just now. Thank you!

Bear's Blooms Supplies

Dec 29, 2024  on Shopify

I was a bit lost but Sherwin logged on at the exact right time to help me get it all set up. He synced my historic data as well so I have everything in Quickbooks back to when I opened my store.

Blue Elephant UK

Dec 29, 2024  on Shopify

SHERWIN, was the support staff today and helped to solve my issue straight away, thank you SHERWIN for your excellent customer service and technical support. My issue is fixed and all are working fine.

The Hidden Trunk

Dec 27, 2024  on Shopify

Sherwin was wonderful. He helped me identify my issues and corrected them for me.

EXIMP

Dec 27, 2024  on Shopify

Its a Great app , and I found it very helpful that SHERWIN reached out to help me to Sync the Shopify Orders to QB's.

Houndwear

Dec 26, 2024  on Shopify

This is a great integration to automate bringing sales into quickbooks. Really great and responsive customer service, Dean was very helpful in getting a new integration set up for me because the system has changed a bit since I first started using it.

Modu Shopping Mall

Dec 19, 2024  on Shopify

I have for some years been using QBPOS for my retail business and later had to move to Shopify. Recently I needed an accounting software that would synch with Shopify and I decided to try QBO. I was able to navigate my way around QBO owing to the fact that they have tons of online information that I was able to read. QBO also have wonderful support agents that were always available to assist me during the setup and one of such nice and patient agents was Ben and Rezel. Ben was able to help me resolve the issues I had synching my invoices from Shopify to QBO. I definitely would recommend QBO to any retailer.

WE-AR4

Dec 19, 2024  on Shopify

I had an excellent experience with Nick! He was patient, quick to respond, and resolved my issue 100% with kindness. His service is top-notch—fast, reliable, and incredibly helpful. I highly recommend him to anyone needing support. You can count on Nick to get the job done right!

Velvet Desert

Dec 18, 2024  on Shopify

very helpful! Paul has been assisting me for the second time in a row successfully

Cure Superfoods

Dec 17, 2024  on Shopify

Ben is amazing! He’s super helpful and incredibly fast. His service is top-notch, and I highly recommend him to anyone looking for reliable support.

W I - A M

Dec 16, 2024  on Shopify

Paul, a été très réactif et efficace dans ses conseils pour connecter mon compte à ma boutique Shopify.

Q Logic Enclosures

Dec 16, 2024  on Shopify

Lori helped me out quickly and concisely. We were able to figure out a solution and get me back on task.

Iconic Alloys

Dec 16, 2024  on Shopify

Customer Service Advisor LORI via the chat feature was very helpful, kind and understanding! - Would love to be helped by LORI again. Everything's sorted! :-)

Bohemia - Salon Professional Services - Jersey

Dec 16, 2024  on Shopify

Ben was really helpful and attentive to resolving the new installation. Admittedly I was dreading the re-installation, but he has made it very smooth!

BICROOM

Dec 15, 2024  on Shopify

FRANCIS is HELPFUL

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