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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,872)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Royal Watch

Jan 13, 2025  on Shopify

Had and issue where the Sales Receipt number was not filtering through as a whole and only coming through in partial numbers. Nick helped with adding a prefix. Awesome service from Nick. Super helpful. Keep it up. ;)

The Grove Country Gardens

Jan 12, 2025  on Shopify

Nick was a great help

West Third Brand

Jan 12, 2025  on Shopify

Very impressed with Ben's attitude and patience in assisting me with our QuickBooks connector. He got me through the issue.

RoseRowanDesign

Jan 12, 2025  on Shopify

Francis was very helpful setting up and explaining the app

Ashley Botten Design

Jan 12, 2025  on Shopify

Great job from Sherwin, very professional and helpful a lot. Thank you

Personalised Silver

Jan 12, 2025  on Shopify

Brilliant service from NIck, had a few queries in the set up, chat was answered straight away and managed to set it all up very quickly.

Pro Blo Group

Jan 12, 2025  on Shopify

Nick is a great advisor, very clear, helpful and pleasant to deal with! :)

TKEES

Jan 09, 2025  on Shopify

Great service from both Ben and Francis

Érablière Belfast

Jan 09, 2025  on Shopify

Merci à Francis pour son support lors de la synchronisation de nos données shopify vers quickbook! Nice and easy!

HeadsUpHockey

Jan 09, 2025  on Shopify

Ben was a great help with our project.

Security Shutter Ltd.

Jan 08, 2025  on Shopify

I had the pleasure of being assisted by Sherwin, and I must say, the support experience was outstanding! Sherwin was professional, knowledgeable, and incredibly patient, walking me through every step with clarity and care. The level of service exceeded my expectations, and I truly appreciate the effort to resolve my concerns efficiently. If you're looking for top-notch customer support, Sherwin is the one to ask for. I’m very impressed and would highly recommend this app based on the excellent service I received. Thank you, Sherwin, for making this such a positive experience!

Woodsy Gifts

Jan 08, 2025  on Shopify

Sherwin was amazing in helping fix some issues we were having! Very quick, thorough, and understood exactly what I was asking with urgency.

Bridge Books

Jan 08, 2025  on Shopify

Nick was very helpful getting my setup queries resolved!

HEADGAINS

Jan 07, 2025  on Shopify

Francis was great! had syncing issues which were cleared up quickly :)

Van Dutch Fishing

Jan 07, 2025  on Shopify

Great service from Francis.

AirDancers.ca

Jan 07, 2025  on Shopify

Thanks to Sherwin for the fast migration to the updated app. Seamless!

Curly Girl Hair and Beauty

Jan 07, 2025  on Shopify

Nick was great help!

Savoir

Jan 07, 2025  on Shopify

Great experience with Nick! I needed some handholding during an issue with duplication and he really walked me through everything. Thank you!

Enviromobile.ca

Jan 06, 2025  on Shopify

Chat service is fast and efficient with agent BEN!

Factory UTV

Jan 06, 2025  on Shopify

Francis was very helpful in helping me correct an error. thanks

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