QBConnector App Review: Features, Pros & Cons for Shopify

Customer reviews: QuickBooks Online Global

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,876)

Overall rating

4.9

5

1,140
4

54
3

6
2

1
1

3

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

Seamless integration with Shopify and QuickBooks, enhancing business operations.
Highly praised customer support team, known for effectiveness and promptness.
Ease of setting up and synchronizing data between platforms.
Reliable performance in managing financial transactions and bookkeeping.
Live chat feature providing instant assistance.

Common Concerns

Occasional setup and initial synchronization issues.
Some users encounter periodic syncing errors with Shopify.
Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Vitatree Canada

Nov 13, 2025 on Shopify

SHERWIN was very good

Breeze For You

Nov 13, 2025 on Shopify

Worked with WEN on the QBO shopify connector app as we wanted to sync historical data and she resolved it very seamlessly.

Unstoppable Today

Nov 12, 2025 on Shopify

Got great support from Jenny who helped me fix a couple shopify/QBO integration issues. She explained the issue clearly and provided great help to get everything resolved.

403 Custom Cuts

Nov 12, 2025 on Shopify

Quick response, my Agent was Francis and they were very helpful with my requests.

FLOSSIE FLOWERS®

Nov 11, 2025 on Shopify

Jasmin was very helpful and knowledgeable about the system. Highly recommend.

SunKeepStore

Nov 10, 2025 on Shopify

Really impressed with their customer service — super helpful, fast, and professional. Francis made everything easy!

Sonata Malaysia

Nov 10, 2025 on Shopify

Thank you Nick for your prompt assistance! The connector is easy to use and support is great!

Freelap Canada

Nov 10, 2025 on Shopify

NICK was great and extra patient with my complex setup! Impressed!

Bootleg Eastern Outpost

Nov 07, 2025 on Shopify

Jenny Did a Great Job helping fix my connection issue. She was the Best.

Ecosolaris

Nov 07, 2025 on Shopify

Francis was really understanding as we asked them for some advanced features for the app.

Thoroughbred Labs

Nov 07, 2025 on Shopify

Jasmin was very helpful and quick to help and resolve the issue! Thank you

Fernie Hearth & Home

Nov 06, 2025 on Shopify

Sherwin was great - he fixed my sync error for me! easy to reach him through the chat feature.

Nia Body Kits

Nov 05, 2025 on Shopify

Sherwin was extremely helpful with helping me with my errors I was having. Not only did he help with the errors I asked for, but he also went out of his way to identify and solve errors we did not even discuss!

A4Y

Nov 05, 2025 on Shopify

Rhica was very helpful and quick! thanks!

Atlantic Disc Golf

Nov 05, 2025 on Shopify

CinnTech

Nov 05, 2025 on Shopify

Francis delivered the kind of support every business owner hopes for. I was dealing with a stubborn sync issue between Shopify and QuickBooks that was blocking invoices, and despite all the usual fixes on my end, nothing was working. Francis immediately understood the root cause, handled it without any runaround, and refreshed the internal mappings so the transactions synced perfectly. What stood out most was the confidence and clarity in their approach. No fluff, no guessing — just a quick diagnosis, a clear explanation, and a clean fix. It saved me a lot of time and kept my accounting workflow running smoothly. Excellent support, and truly appreciated.

Clem & Simms Woodworks

Nov 04, 2025 on Shopify

Nick has been exceptional

Transomtech

Nov 04, 2025 on Shopify

Rhica was very helpful and quick! thanks!

Star Child

Oct 31, 2025 on Shopify

JASMIN was very helpful

L&J Naturals

Oct 31, 2025 on Shopify

Jasmin really helped me a lot, she is super friendly.