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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,878)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

LTL PPL

Oct 20, 2024  on Shopify

I cannot thank Nick enough for his help with my issue. He was so helpful and professional and very knowledgeable. Nick made my night by cutting down the time it would have taken me to process what I needed to. Nick was very courteous and friendly and I am so grateful for the help he provided me.

Pat and Pet Emporium

Oct 20, 2024  on Shopify

I had a few set up issues and Nick was a star. Fixed all my issues and went above and beyond. Very happy the service and the app and would recommend.

FunGuyEquipment

Oct 17, 2024  on Shopify

Nick was very helpful, He reached out to me and helped set everything up.

Champlain Shop

Oct 16, 2024  on Shopify

Sherwin was absolutely amazing. Helped me answer all of the questions I had and fixed all of my connection errors.

Spencer Deals

Oct 16, 2024  on Shopify

Lori was extremely helpful and solved an issue I have had for a while syncing my shopify and QB, great support!

Belvedere Organic

Oct 16, 2024  on Shopify

Sherwin helped me at a really busy time, when I was under time pressure and in need of a hand. Super impressed with the support, many thanks!

TMPR Sports

Oct 16, 2024  on Shopify

Nick was VERY helpful and patient with me. We accomplished a lot!

Awtar

Oct 16, 2024  on Shopify

The team helped us quickly with the initial sync—thanks to Troy for his assistance.

House Of Huntington

Oct 15, 2024  on Shopify

Nick helped the shopify to QB integration and went the extra mile, thank you for all your help.

Premium Feeders

Oct 15, 2024  on Shopify

We love to keep it simple, and this app does just that! With the help of Paul from customer service, we were able to set it up within minutes! Highly recommend using this app!

Loring

Oct 14, 2024  on Shopify

Lori assisted me with an issue I had with an order not syncing due account merging etc. She was prompt, professional and did a fantastic job getting my order synced.

Joy Bridal Boutique

Oct 14, 2024  on Shopify

Sherwin was quick, helpful and patient. Was able to resolve issue without hesitation.

Otis Skincare

Oct 09, 2024  on Shopify

Great help from David in setting up the multicurrency option and integration

SM London

Oct 07, 2024  on Shopify

Thank you so much, especially to Nick, for your quick and efficient assistance! We truly appreciate the support and how promptly Nick helped us. Your service made a big difference!

Dancing Dakini Designs

Oct 07, 2024  on Shopify

I'd highly recommend this app, it's making my life so much easier and Troy was an absolute champion, helping me with the setup

Gaffneys Sweets & Treats

Oct 07, 2024  on Shopify

SHERWIN helped me set up QB and sync over from Shopify. Very helpful and great service.

NewMouldings

Oct 07, 2024  on Shopify

Great app. Only a few small problems I had and went to the chat to have it resolved or moved to developer within minutes. Thanks Sherwin

Greenwood Leather

Oct 06, 2024  on Shopify

Great Service, very friendly. Sherwin helped me with the issue on chat support right away.

ScanSliv

Oct 06, 2024  on Shopify

So far the app has been working as promised. Minor issues were quickly resolved by Sherwin in customer care

Wyrd Wine

Oct 06, 2024  on Shopify

NICK helped me set up QB and sync Shopify superquick and easy. Very helpful, fun and friendly. Thanks a lot.

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