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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,651)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Lizzie & Friends

Jul 28, 2025  on Shopify

I had a fantastic experience with the QuickBooks Online Global app, thanks to Jenny from the support team! I was struggling to sync my Shopify store with QuickBooks, but Jenny guided me through every step of the process. She was extremely patient, knowledgeable, and always quick to respond to my questions. Her clear instructions and helpful attitude made what seemed complicated so much easier. Now my Shopify and QuickBooks accounts are perfectly connected, saving me time and effort with bookkeeping. I highly recommend this app — and if you ever need help, ask for Jenny! She truly goes above and beyond. Thank you so much!

Puretide

Jul 28, 2025  on Shopify

Best ever cistomer support from wne in helping the installation

DeespopCollectables

Jul 28, 2025  on Shopify

Ben from the support team is very good. It was my first time using quickbooks and I had run into a lot of issues and Ben fixed them all for me

My Store

Jul 25, 2025  on Shopify

Sherwin was great, helped me understand what the mix up was and fix the issue and made sure it was fixed and synced.

Laura Slack Chocolate Artist

Jul 25, 2025  on Shopify

We had some issues getting our integration right, but Sherwin was excellent helping us get it sorted out. many thanks to Sherwin

My Store

Jul 25, 2025  on Shopify

Francis was quick and helpful

Fleet Clean USA

Jul 25, 2025  on Shopify

Francis helped me diagnose my issue and took care of it quickly.

myNeon

Jul 25, 2025  on Shopify

Nick helped me out step by step resolving my sync issue. He is a rockstar. Thanks!

World of Candy

Jul 24, 2025  on Shopify

sherwin was great guy solve my problem and behave me great thanks

FUJI Sports UK

Jul 24, 2025  on Shopify

Great and quick approach to help to sort the problem with integrator app by Francis.

Horse & Hound Tack Shop

Jul 24, 2025  on Shopify

Jas was a fantastic help...great service

Cozee Spaze

Jul 22, 2025  on Shopify

Nick is the best, he's very helpful with all the issues I have and took the extra mile to resolve it for me. Nick is a GEM!

Funkypop.ca

Jul 21, 2025  on Shopify

Great support from Nick - super professional and helpful

Pihabotti

Jul 21, 2025  on Shopify

A must have for growing stores. Got great support from Ben.

F.A. Dumont Church Supplies

Jul 21, 2025  on Shopify

Wen was incredibly helpful and friendly in resolving our tax code sync issue. She quickly identified that the problem came from missing QBO tax codes linked to Shopify orders and guided me clearly to a solution. Her support was efficient, patient, and made the whole process easy to understand. Thank you, Wen!

SportEvo

Jul 17, 2025  on Shopify

Great Support from Jenny

MDC Water

Jul 17, 2025  on Shopify

Excellent support experience! Nick from the QuickBooks Online support team was incredibly knowledgeable, patient, and efficient. He quickly understood the issue, explained everything clearly

Mikra

Jul 17, 2025  on Shopify

NICK is Awesome. very knowledgeable and work by your side to get the issues sorted. Thank you Nick.

Design Studio

Jul 16, 2025  on Shopify

RODS was super helpful and got me up and running with a better understanding of the workflow.

Sexy Sundries General Store

Jul 16, 2025  on Shopify

Francis did a great job helping with many issues.

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