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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,876)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

L'Aiguisoir

Nov 26, 2025  on Shopify

I’ve been using this app for a while and I’m really impressed. The synchronization works incredibly well, it’s almost instant. Whenever there’s an error, the app makes it very easy to identify and fix it. I also had an excellent support experience with Sherwin. He helped me realize that some of my transactions hadn’t been recorded because they were marked as unpaid a long time ago. Thanks to his guidance, everything is now fully resolved. I truly appreciate the attention to detail and the quality of the service. Great app, great support, and highly recommended. Thank you, Sherwin!

Milk & Honey Quilt Co

Nov 25, 2025  on Shopify

Sherwin was quick to reach out when there was an error on my connector app. He walked me through setting up my tax codes correctly and was super quick! Awesome customer service!

Debut Distribution

Nov 24, 2025  on Shopify

Rods was great and very helpful

Entrelazos Costa Rica

Nov 24, 2025  on Shopify

Sherwin was very helpful and patient. Integration and sycronizatoin has not been easy, but they responded quickly and immediately escalated the issue to their development team.

My Flexy USA

Nov 21, 2025  on Shopify

(NICK) Nick was so helpful and patient. The integration was not easy, but he really helped me figure it out.

xactnutrition

Nov 20, 2025  on Shopify

Super reactive support from Rods on the live chat, trying to figure out some persistent error messages and managing to find an appropriate solution that wouldn't interfere with our in-house systems.

diamondboi Designs

Nov 20, 2025  on Shopify

Francis was instrumental in getting our account integrated with our quickbooks account. Has saved us so much time & effort transferring information. - Thank you again Francis for your fast, efficient & accurate support!

Lolo Jewellery & Accessories

Nov 20, 2025  on Shopify

nick was very helpful

Chimiver.us

Nov 19, 2025  on Shopify

The help/support for this connector beats Quickbooks support hands down! Thank-you Rods!

Your Furniture Outlet

Nov 19, 2025  on Shopify

Omg just got the best service from Ben. Fast reliable and best experience ever, thank you!

Buysnacksuk

Nov 19, 2025  on Shopify

Great app and very helpful/supportive support team. Had a slight issue with a customer sync ID and JENNY solved the issue in few minutes. Great app and support.

Homes N Living

Nov 18, 2025  on Shopify

The app works beautifully. Was having some issues in syncing, Sherwin provided efficient support to resolve them the syncing issue and helped streamline the process. Thank a bunch.

SINGULAR Glass Hardware LLC

Nov 18, 2025  on Shopify

Francis!! is awesome!!!! She helps me, with the connection and configuration Shopify and QB. She is super patient. I appreciate her contribution and her guide for all this work.

The ABC Life

Nov 17, 2025  on Shopify

The global connector has all the features we need to sync Shopify transactions to Quickbooks online. Rods provided quick help for a sync error!

Dovetails and Lavender

Nov 17, 2025  on Shopify

Sherwin helped with my connection issue and answered my questions

Dimanche Matin

Nov 14, 2025  on Shopify

Francis quickly helped me fix a mapping issue!

Khalayi Design Gift Shop

Nov 14, 2025  on Shopify

Jasmin was AWESOME, she helped me set up the synchronization seamlessly. I highly recommend this team!

Blue Stop Max

Nov 13, 2025  on Shopify

Rod was incredibly helpful in resolving our syncing issue between Shopify and QuickBooks. He quickly understood the problem, clearly explained what was causing it, and guided us through the exact steps needed to fix it. His patience and professionalism made the process smooth and stress-free. We really appreciate his expertise and outstanding customer service, thank you, Rod!

Vitatree Canada

Nov 13, 2025  on Shopify

SHERWIN was very good

Breeze For You

Nov 13, 2025  on Shopify

Worked with WEN on the QBO shopify connector app as we wanted to sync historical data and she resolved it very seamlessly.

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