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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,651)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

AvecPlaisirs Chefs Traiteurs

Aug 07, 2025  on Shopify

Great customer service. Francis was very helpful.

Brulerie Munro Roasters

Aug 07, 2025  on Shopify

Francis was super helpful, by far the best customer service I've received for any app/software!

BIKLA

Aug 06, 2025  on Shopify

SHERWIN reached out to me and helped to solve some errors I had on my account before I could even reach out for help! Thanks a lot, best customer service ever

KIKAPU CHETU

Aug 05, 2025  on Shopify

Thanks Jenny from QB team, she superbly help me for my store integration and patiently stay with me for 2-3 hours. I feel confident now and would seek her assistance only if arises with any integration issue.

Zeologic - BE YOUR BEST

Aug 05, 2025  on Shopify

NICK from Intuit was helpful

Frisky Beaver | Smoke&Gamble

Aug 05, 2025  on Shopify

Excellent help from Francis thanks.

TenFourOptics

Aug 05, 2025  on Shopify

Excellent!

6DT Conseil inc

Aug 04, 2025  on Shopify

J'ai obtenu toute l'aide dont j'avais besoin et cela très rapidement. Merci Ben.

Fire Guard

Aug 04, 2025  on Shopify

NICK has been so helpful, efficient and solved my problems big time!

Thrive Protein

Aug 04, 2025  on Shopify

Francis helped make sure I could login correctly.

Fenton History Center

Aug 01, 2025  on Shopify

Very good, thank you Sherwin!

Words with Boards, LLC

Jul 31, 2025  on Shopify

Francis was very helpful!

Modsera

Jul 31, 2025  on Shopify

Francis was very helpful. I was stuck in an error while integrating. This person helped me out. Highly recommended!

HAURA

Jul 31, 2025  on Shopify

Rods ma beaucoup aidé pour l'intégration de Shopify dans Quickbooks, je recommande :)

Red River Speed Inc.

Jul 31, 2025  on Shopify

Customer chat with Nick was great. Answered all the questions and was patient with a newbe like me

Neal's Yard Remedies

Jul 30, 2025  on Shopify

We do occasionally have connection issues that need to be reset, however I do find that the support team is quite helpful. Most recently, Francis was a great help and resolved our concerns in a timely manner. Thank you.

Duffield Lane

Jul 29, 2025  on Shopify

Sherwin was a great help! We had an issue with a product that was on over 200 orders that would've taken me hours to fix, and he did it in a matter of minutes! Would recommend Sherwin to everyone!

Lively Athletics

Jul 29, 2025  on Shopify

Sherwin was super quick and helpful! He helped fix some errors with how Shopify was communicating with my Quickbooks account. So helpful!!! :)

The Bookshop NL

Jul 28, 2025  on Shopify

Sherwin was super helpful, friendly and patient helping me connect and set up my accounts!

Martine Turcotte

Jul 28, 2025  on Shopify

Nick was able to assist quickly and very patient with me ! Excellent Client Service :)

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