QBConnector App Review: Features, Pros & Cons for Shopify

Customer reviews: QuickBooks Online Global

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,618)

Overall rating

4.9

5

792
4

40
3

5
2

1
1

1

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

Seamless integration with Shopify and QuickBooks, enhancing business operations.
Highly praised customer support team, known for effectiveness and promptness.
Ease of setting up and synchronizing data between platforms.
Reliable performance in managing financial transactions and bookkeeping.
Live chat feature providing instant assistance.

Common Concerns

Occasional setup and initial synchronization issues.
Some users encounter periodic syncing errors with Shopify.
Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Planet Wax

Jul 01, 2025 on Shopify

Francis the don, made sure all my connections were good, and even helped me do some tests before main sync.. Top notch customer service!

ARG Performance

Jul 01, 2025 on Shopify

Sherwin sorted my issue out straight away without hassle, definitely recommend this app

Artizanns

Jul 01, 2025 on Shopify

I had long-term issues with sync issues because of items we had deleted or made inactive and then reactivated. Rhica in customer support actually reached out to me while I was reviewing some sync issues. They noted they had identified the problem and would be happy to resolve it, if it was okay with me. A few minutes later, it was all cleared up, and I look forward to clean syncs going forward.

Distinctive Distribution

Jun 30, 2025 on Shopify

Merci Francis, Pour une deuxieme fois tu m'as éviter beaucoup de perte de temps. Patrick

Artful Accumulator Boutique Vintage

Jun 30, 2025 on Shopify

you know who's awesome? SHERWIN IS AWESOME! :-D. He helped me to sync my (few) older orders so that I could keep everything up to date in quickbooks. Thanks so much!

My Store

Jun 30, 2025 on Shopify

Sherwin assisted me today and was amazing! He understood my needs and was very clear on instructions!

SAKA WATER

Jun 29, 2025 on Shopify

We love this app, it does everything we need the support is amazing especially from Nick. He's a champion in helping us out. Highly recommended

mauimedicinal

Jun 29, 2025 on Shopify

So far so good! NICK was very helpful

Au Beau Pré - Pro

Jun 27, 2025 on Shopify

Sherwin was nice and quick to help my sync my Shopify and Quickbooks account. I should have chat with him earlier to fix my problem. Thank you !

The Wellbeing Clinic

Jun 27, 2025 on Shopify

Got an excellent service from Ben today. Really appreciated his patience and support. Got everything sorted.

For Someone I Like

Jun 27, 2025 on Shopify

Nick was amazing. Fast and efficient. Was never waiting for a response and answered all my questions smoothly. Thank you Nick

AWF Interiors

Jun 27, 2025 on Shopify

Francis was able to help me get all my products, over 8400 products loaded from my Shopify account into my products pages for my quickbooks online. Francis was patient with me, was professional, and was able to facilitate the process perfectly. I am grateful for the help, I'm sure it saved me several hours of work. I highly recommend Quickbooks Online Global.

Get The Goods Whistler

Jun 26, 2025 on Shopify

Hi, Jas was really helpful, thank you very much for this great customer service experience!

Pelican Club Beverage Corporation

Jun 26, 2025 on Shopify

Thank you very much Rhica for going above and beyond!

Tops & Bottoms

Jun 26, 2025 on Shopify

I had Francis help me, was able to find my issue and get me back on track. Very helpful!

Palmtoms

Jun 26, 2025 on Shopify

Francis was absolutely amazing. He was patient, quick to respond and knowledgeable. I would have been lost without him helping me set up my QBO & Shopify integration step-by-step. I highly recommend using the support team when integrating two systems as there were many settings I wasn't 100% certain about.

Nutrition House

Jun 25, 2025 on Shopify

Rhica did a great job helping me create the workflow necessary to sync my shopify to my QuickBooks Online.

Grizzly Shelter Ltd.

Jun 25, 2025 on Shopify

Sherwin was fabulous at helping me sync my Shopify Store with Quickboooks... Super helpful now it syncs hourly moving forward! Awesome support!

Robyn Lilley

Jun 25, 2025 on Shopify

Sherwin was super helpful in fixing my issues! So grateful!

GOOD DOCS

Jun 24, 2025 on Shopify

Rhica was very helpful responding and resolving issues with the app quickly.