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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,944)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Trace - Érable & Territoire

Jan 11, 2026  on Shopify

Jamin et Sherwin mon aideé rapidment et facilement. Très apprécier leur proactivité

VANCHI Bags

Jan 10, 2026  on Shopify

Fantastic customer service. chat popped up asking if I had an issue whilst looking at my Sync. Sherwin was more than helpful in fixing all the issue. Highly recommend and very impressed with the service.

Shack Bay Brewing

Jan 09, 2026  on Shopify

Very proactive support service, SHERWIN reached out whilst i was trying to solve over chat and fixed the issue and explained the problem. Very impressive service

Atlas Steel Co.

Jan 09, 2026  on Shopify

Great app that is easy to use and great support. Great support from Nick as well.

Lunabelle West

Jan 08, 2026  on Shopify

Jebron was very helpful with questions I had regarding the shopify integration and quick to reply.

Calabash Resort

Jan 07, 2026  on Shopify

Francis was very helpful with my issues with snycing a large order to my online store. It was a reoccurring issue for weeks and he fixed it within minutes!

TUCK

Jan 07, 2026  on Shopify

Jebran was a great help and solved all the problems I had.

CryoPro

Jan 07, 2026  on Shopify

Jii did a great job helping me out and getting me where I needed to be with my Shopify store. Thanks!

Your Year

Jan 07, 2026  on Shopify

I was having trouble connecting, but Jasmin from support was so helpful. She stayed online with me until everything was rectified. She was very good.

Anuschka (EU)

Jan 07, 2026  on Shopify

Thanks Nick for the support

Black Hops

Jan 06, 2026  on Shopify

NICK was very helpful, thank you

Why Not Shop

Jan 06, 2026  on Shopify

Sam was great helping with our sync issue - Great Support!

scrub-supply.com

Jan 05, 2026  on Shopify

Excellent support by Wen as well as by JENNY, extremely helpful and very thorough in her support and assistance!

A N Wholesale

Jan 05, 2026  on Shopify

sam was excellent! very fast response

Seaflora Skincare

Jan 05, 2026  on Shopify

Chelle was very attentive to our issue and escalating to appropriate dev team

TUBACHRISTMAS

Jan 05, 2026  on Shopify

Jenny provided excellent customer service - appreciated!

Bluebird Boutique

Jan 05, 2026  on Shopify

Jasmin was excellent help today with my VAT code mapping issue. Thank you!

Dahlia Chocolates

Jan 02, 2026  on Shopify

Chelle was very helpful and helped me through a frustrating process. Thank you very much!

Design on a Dime Interior

Dec 31, 2025  on Shopify

Francis- was a big help today. Was very patient and got me the help I need.

Second Nature Body Co

Dec 31, 2025  on Shopify

100% amazing support. Had a sync issue. As soon as I logged in Francis messaged me to let me know about the error and advised on how to resolve it. Syncs have never been an issue since installing and getting it set up.

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