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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,876)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

EATLOVE

Dec 04, 2025  on Shopify

Thank you Jii for assisting me when the integration sync!! Much appreciated!

Nahvalur

Dec 04, 2025  on Shopify

Francis helped me very quickly! I just hope it has beter support on sync orders from shopiyf and amazon for inventory purpose

ciao totes

Dec 04, 2025  on Shopify

Thank you so much, Angel, for your help! You were quick to understand the issue and guided me through the solution clearly. I really appreciate your support — it made the whole process much easier.

Sarah Sims Creative

Dec 04, 2025  on Shopify

I was having trouble with my connection and CHELLE was able to figure it out promptly. Great support!

The Denman Island Tea Company

Dec 04, 2025  on Shopify

Rods was very helpful in fixing and backfilling an issue. Customer support has been great.

MEYEUR

Dec 04, 2025  on Shopify

Sherwin was so helpful!!! He solved my issues rapidly and efficiently. Great service!!

Absolute Aromas Canada

Dec 03, 2025  on Shopify

Thank you so much for the excellent support. I truly appreciate my tech support specialist, Frances, who guided me with patience through a long and tedious process of getting my accounts connected. Her help was invaluable. Thank you again for such wonderful service.

Bras for Girls

Dec 03, 2025  on Shopify

JII resolved my issue quickly and even stayed on with me, delaying her lunch, to make sure I didn't have an issues with my integration sync. Thank you Jii!

Original Appearance Manufacturing

Dec 03, 2025  on Shopify

Sherwin was very helpful when we had an issues with the connector app in escalating the problem to the dev team.

GANA CLUB

Dec 03, 2025  on Shopify

JASMIN Great support and resolved query quickly - thank you!

The Wheel Shop CA INC

Dec 02, 2025  on Shopify

Great support experience! Nick helped me quickly resolve a sync error that had been blocking my workflow. He was efficient, friendly, and knew exactly what to do. Really appreciate the fast and effective assistance, thank you!

Reyal Performance

Dec 01, 2025  on Shopify

JASMIN She resolved our query quickly and provided us the solution we were looking for.

R+D Labs

Dec 01, 2025  on Shopify

JASMIN was the bomb. Technical and fast.

The Petal Factory

Nov 30, 2025  on Shopify

NICK Nick was really helpful and knowledgable he helped me step by step through the whole process and checked everything was correct. Highly recommend him

Dragon Forge Games

Nov 30, 2025  on Shopify

Was having some issues with my quickbooks connector from Shopify. NICK helped me get things straightened out quickly and back syncing properly!!

Old Engine House

Nov 29, 2025  on Shopify

Amazing customer service! Sherwin answered all my questions and was a pleasure to work with. He was patient and very knowledgeable with helping me with updating our integration. So seamless and easy to make changes! This app has made my life much easier, especially when Sherwin walked me through what information would be synced with our QB and how to direct it to the correct accounts! Thanks again Sherwin!!

Tockay

Nov 28, 2025  on Shopify

Very helpful and fast, thanks Francis!

ecoaralon

Nov 27, 2025  on Shopify

NICK great job!

MettleAir US

Nov 27, 2025  on Shopify

I appreciate the excellent service from Jasmine. I had a complicated issue to resolve, and she was patient, guiding me step by step toward the solution. Her explanations were clear, detailed, and easy to follow, which made a potentially frustrating experience much smoother.

Total Spirit Cheerleading

Nov 26, 2025  on Shopify

Great app and very helpful/supportive support team with NICK I have the problem of sync, he solved the issue in few minutes. Great app and support. super thanks Nick.

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