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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,873)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Eddycrest Sewing Furniture

Apr 02, 2024  on Shopify

David was very helpful and followed up even when our chat got disconnected. The app works great and easy to maintain and get help is you run in to issues.

VR Cool Inc

Apr 02, 2024  on Shopify

Great Support

MD Tissage inc.

Apr 02, 2024  on Shopify

Excellent and fast service from Karol, THANK YOU

TOW TOW

Apr 01, 2024  on Shopify

Nick has been really helpful in helping with the integration between shopify and quickbooks. It hasnt been an easy integration, and i have been through 2 other customer champions, but Nick was the most helpful of the lot! He took the initiative to reach out and rectify the problem. It could have taken weeks, but Nick did it in one sitting! I am truly appreciative, as a small business owner, accounting may not come naturally to us and Nick made the concepts easy through his explanation!

Birdesc

Apr 01, 2024  on Shopify

Lori was super helpful. She was quick and fixed the issue right away!

House Of Stereo

Jan 25, 2024  on Shopify

Ben, was an awesome help to me. He not only found the answer to my problem quickly, he offered to fix it for me! He saved me a great deal of time.

Hero Eleven Sports Corp.

Jan 16, 2024  on Shopify

App is easy to navigate. If you have issues with the import of sales data, make sure to use the Chat feature, as their reps can easily work on it and clear the issues. Karol was super helpful and quick with my request. Glad Intuit purchased OneSaas in 2021, customer services has gotten better!

Virgin River Naturals

Jan 03, 2024  on Shopify

I love this app! Syncs my Shopify and Quickbooks and literally cuts my paperwork in half. Whenever I have an issue or question, they are super quick to respond and figure it out. Amazing! Because I do not get that attention or timeliness from other apps and services. Shout out to Ronnie! He fixed a very specific and individual issue for us today. THANK YOU

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