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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,876)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Yes Melanin

Mar 19, 2025  on Shopify

Francis has been really helpful in solving the issues I had, would definitely recommend this app.

Magenta Photo

Mar 19, 2025  on Shopify

Great service from Francis, quick answers too!

Outdoor Element

Mar 19, 2025  on Shopify

SHERWIN was great. He answered my questions quickly and pointed me in the right direction. I am working on the setup now and will update this review if needed, but things are looking good thus far.

Mighty Pines Cocktail Co.

Mar 18, 2025  on Shopify

The service really is wonderful. Sherwin was great!

Midknit Cravings Yarn Co

Mar 18, 2025  on Shopify

No more manually entering invoices! This app is going to save me so much time! I logged onto support chat for one small question and Ben was a huge help! He was knowledgeable and quick to reply to my original question and continued to walk me through the syncing process. Best customer support experience! Thanks Ben!

Remember Well

Mar 17, 2025  on Shopify

Excellent support for the setup process - shout out to NICK :)

Alchemyst

Mar 17, 2025  on Shopify

Super helpful Nick, thank you for your support.

Foxx Skincare

Mar 17, 2025  on Shopify

Super impressed with the QBO app, integration and the help I received from Nick. I had an issue that I created due to some setting changes however, with one quick email, Nick had it all fixed really quickly.

Fence & Deck Rite

Mar 17, 2025  on Shopify

great support; Ben & Francis from customer support both very helpful, fast and precise answers

Maison Paréa

Mar 17, 2025  on Shopify

tres bon service de Nick

Daum B2B

Mar 17, 2025  on Shopify

Great help from Francis, proactive and clear.

LUVO Parfums

Mar 17, 2025  on Shopify

great customer support sherwin

NOURISH by Lynn O'Leary

Mar 13, 2025  on Shopify

NICK has been very helpful in connecting my QBS to shopify with quick replies!

Proud Vzlan

Mar 13, 2025  on Shopify

Great app and integration. Also, Ben was incredibly helpful in assisting me with syncing QuickBooks and Shopify. He was knowledgeable, patient, and made the process seamless. I really appreciate his support and expertise.

WCS Canada store

Mar 12, 2025  on Shopify

Sherwin was very helpful. After talking to several Quickbooks Advisor he was the first one to explain the issue. Thank you!

Sunflower Soaps

Mar 12, 2025  on Shopify

Quick and effective service. Thanks Sherwin!

Provisions Food Company

Mar 12, 2025  on Shopify

Nick did an amazing job supporting the integration!

Sea Jewels Swimwear

Mar 12, 2025  on Shopify

Nick assisted me in setting up bank clearing accounts thereby clearing my errors in the sync feed between Shopify and QB

Dictating Machine Co Ltd

Mar 11, 2025  on Shopify

Nick knows what he is doing. Very good.

Baby Brands Direct Ltd

Mar 11, 2025  on Shopify

Nick was amazing. He helped us resolve all the issues related to the connector sync. Thanks guys for the support.

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