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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,873)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Dripster

Apr 18, 2024  on Shopify

Muy buena app, y gran soporte, gracias a Carol pude resolver todas mis consultas, grandioso!

Come&Buy NV

Apr 18, 2024  on Shopify

VERY GOOD SUPPORT. Was having trouble connecting Quickbooks to Shopify. Ask for Troy! Best assistant and support.

M&M SEA MOSS INC

Apr 17, 2024  on Shopify

I just started using this app. The live chat support is amazing. I dealt with Ronnie and he answered all my questions made my life easier.

MaCae

Apr 15, 2024  on Shopify

I have been using QuickBooks for a couple years but faced an issue a few days ago I could not figure out how to solve. I used the support via live chat today and had it addressed through great service from Dean. He was knowledgeable, attentive and quickly understood and solved the issue. I am usually skeptical about using live chats but have to admit this was very good.

NOHARÀ Atelier

Apr 15, 2024  on Shopify

La rapidité et l'efficacité du chat en ligne est vraiment très appréciée, Sherwin a sû régler mon problème de synchronisation avec Shopify en un temps record, et m'a même référée à du contenu éducatif pouvant m'aider à bien utiliser le logiciel pas à pas. Je recommande vivement!

Plunge Audio Inc.

Apr 12, 2024  on Shopify

Great service!

RX Smart Gear Canada

Apr 12, 2024  on Shopify

I just had a second support session with David, and I can't thank him enough. He has gone above and beyond to be able to give me a hand with my issues and concern Paul's assistance with QuickBooks and Shopify was invaluable as we launched our new company. His expertise helped alleviate the stress of managing finances and e-commerce operations, ensuring everything ran smoothly. Paul's guidance and support were instrumental in ensuring our systems worked seamlessly, allowing us to focus on growing our business. We highly recommend Paul for his exceptional skills and dedication to helping new businesses succeed.

Twisted Creek Apparel

Apr 11, 2024  on Shopify

I was having issues with our sync between Shopify and Quickbooks. The online chat help was so useful and Sherwin was able to answer and solve my problem quickly and effectively. I was able to get back to work in a short amount of time.

Institut Apprè Beauté

Apr 10, 2024  on Shopify

Excellent service d'implantation avec PAUL! Très à l'écoute de nos besoin et disponible pour mes questions. Malgré la traduction d'anglais à Français, les directives étaient très claires!

Velgen Wheels UK

Apr 09, 2024  on Shopify

Top support as ever. Honestly one of the fastest and best support staff ive ever encountered. Thanks Rafael and team!

Equine Leg Magic™

Apr 09, 2024  on Shopify

Spent some time with Ben assisting me today. He was helped to get us up and running again after a a period of down time. Ben was very courteous and professional, he made my day!

Over The Moon Gift

Apr 09, 2024  on Shopify

David was a huge help in fixing a problem I created in linking Shopify to QuickBooks! it only took a few minutes and the problem was fixed!

Meco Reptiles and Enclosures

Apr 08, 2024  on Shopify

Just had an amazing experience with Nick over chat and he helped me out. I am not even close to tech savvy and he was great every step of the way!!

Pamly

Apr 08, 2024  on Shopify

I love this app, paul was great :)

Graze & Gather

Apr 05, 2024  on Shopify

App does a great job keeping our Shopify and QBO synced. When there is an error, it alerts you. I had troubled figuring out why a couple of orders were not syncing, and for the first time ever...I was contacted by customer support. Sherwin noticed that a couple of orders were not syncing, and HE started a chat with me to fix it!

OHOM

Apr 05, 2024  on Shopify

Great experience overall, Lori was able to get me the help that I needed for my company in order to connect to the proper version of the QuickBooks app!

Hidden Scotland

Apr 05, 2024  on Shopify

Ben was a great help to me today when I was having problems with integration to Quickbooks. He quickly identified the problem and gave me some options on ways to fix it.

BE Ultimate Apparel Great Britain

Apr 04, 2024  on Shopify

The App is easy to use and the customer service is superb. Sherwin efficiently rectified the problem I faced, and went the extra mile to ensure seamless synchronization.

Serious Homie

Apr 03, 2024  on Shopify

Shopify integration to QBO was a hot mess, but NICK was reallyyy helpful. 10/10 would recommend.

All Stop Trading

Apr 03, 2024  on Shopify

Paul was very helpful in answering my questions and solving my problems. It was fast, and I now have my system working seamlessly!

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