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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,663)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Ridgetec Outdoors

Dec 10, 2024  on Shopify

I needed help connecting Shopify into Quickbooks. I had run Shopify for a year and needed to get that into Quickbooks. Karol was great help and really helped me figure things out.

EquiCrown Canada

Dec 09, 2024  on Shopify

Great team, Great product and awesome customer service thanks Nick for all the help. You have completely changed how I feel about Quickbooks!

Clubsport Garage

Dec 08, 2024  on Shopify

I'm all for making things efficient and automated, this app is perfect for just that, I had some issues on the initial setup but the customer service team (Troy) were super quick at fixing any small bugs.

Cressi Africa

Dec 05, 2024  on Shopify

Great service thank you!

Amaroo Hills Emu Farm

Dec 04, 2024  on Shopify

We had an issue where refunds were not being processed from Shopify to Quickbooks. We started a chat with Ben, who explained the QBC synch in detail and demonstrated thorough understanding of the refund synch logic and Shopify order cancelation process. Ben helped resolve the issue and was patient in explaining the way the QBC worked.

DOMAIN by Laura Hodges Studio

Dec 04, 2024  on Shopify

Great app and customer service. I had to use the chat feature this morning and their rep Nick was able to quickly resolve my issue. He even stayed on the chat line while I double check the repair on my end. I am very happy with this app and their customer service.

Boutique Création V

Dec 04, 2024  on Shopify

LORI helped me connected the apps correctly, very professional service.

Spice Masters

Dec 04, 2024  on Shopify

Worked perfectly and Ben was really helpful just checking my setup was correct.

Pocket Audio

Dec 04, 2024  on Shopify

Nick was incredibly helpful!!!

FieldGoods

Dec 03, 2024  on Shopify

Sherwin was super helpful fixing some sync issues and VAT queries.

Machino Group Sdn Bhd 1549199D

Dec 03, 2024  on Shopify

Huge thanks to Paul and Karol for assisting me with my issue. I was trying to link my 2nd shopify store to my quickbook and was having so much issues. Paul and Karol were patient in assisting me step by step.

Supplement Vault.Lk

Dec 02, 2024  on Shopify

I had the pleasure of working with Nick from Shopify while integrating Shopify with QuickBooks Online (QBO), and I couldn't be more impressed with his support. From the very beginning, Nick demonstrated a deep understanding of both platforms and guided me through the integration process with clarity and patience. He promptly addressed all my questions, offered practical solutions to unique challenges, and ensured that the setup aligned perfectly with my business needs. His professionalism and technical expertise made what could have been a complex process incredibly smooth and efficient. Thanks to Nick's assistance, we now have a seamless integration between Shopify and QBO that has streamlined our inventory and financial operations. It’s not often you come across someone as knowledgeable and committed to excellent customer service as Nick. Highly recommend working with him for any Shopify-related assistance!

European Oncology Lab

Dec 01, 2024  on Shopify

Nick was really helpful to set this up, and made sure everything worked perfectly. A great touch to have this come up as I tried to set it up myself.

Northern Power Garms

Nov 27, 2024  on Shopify

Nick helped with the integration when I made changes to it in error and it also wasn't syncing - he sorted it out within minutes

NewWall Inc.

Nov 27, 2024  on Shopify

Nick was very helpful with explaining the integration process!

Grampians Olive Co.

Nov 27, 2024  on Shopify

Best Shopify > QBO app. Nick was very helpful with the configuration. Great service - thankyou!

BabelBooks

Nov 27, 2024  on Shopify

Troy has been very helpful, explaining my issue during the migration. I would suggest the support team gets a specific training on tax items. Thank you.

Twisted Soul custom apparel & design

Nov 26, 2024  on Shopify

Sherwin popped up in my chat and was very helpful with my issue!

Spreading Good Vibes

Nov 26, 2024  on Shopify

Ben helped me sync all of my orders from the past 6 months into QBO. Thanks so much Ben!

Backroad Maps

Nov 26, 2024  on Shopify

SHERWIN was very helpful in clearing up all my concerns.

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