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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,663)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Modu Shopping Mall

Dec 19, 2024  on Shopify

I have for some years been using QBPOS for my retail business and later had to move to Shopify. Recently I needed an accounting software that would synch with Shopify and I decided to try QBO. I was able to navigate my way around QBO owing to the fact that they have tons of online information that I was able to read. QBO also have wonderful support agents that were always available to assist me during the setup and one of such nice and patient agents was Ben and Rezel. Ben was able to help me resolve the issues I had synching my invoices from Shopify to QBO. I definitely would recommend QBO to any retailer.

WE-AR4

Dec 19, 2024  on Shopify

I had an excellent experience with Nick! He was patient, quick to respond, and resolved my issue 100% with kindness. His service is top-notch—fast, reliable, and incredibly helpful. I highly recommend him to anyone needing support. You can count on Nick to get the job done right!

Velvet Desert

Dec 18, 2024  on Shopify

very helpful! Paul has been assisting me for the second time in a row successfully

Cure Superfoods

Dec 17, 2024  on Shopify

Ben is amazing! He’s super helpful and incredibly fast. His service is top-notch, and I highly recommend him to anyone looking for reliable support.

W I - A M

Dec 16, 2024  on Shopify

Paul, a été très réactif et efficace dans ses conseils pour connecter mon compte à ma boutique Shopify.

Q Logic Enclosures

Dec 16, 2024  on Shopify

Lori helped me out quickly and concisely. We were able to figure out a solution and get me back on task.

Iconic Alloys

Dec 16, 2024  on Shopify

Customer Service Advisor LORI via the chat feature was very helpful, kind and understanding! - Would love to be helped by LORI again. Everything's sorted! :-)

Bohemia - Salon Professional Services - Jersey

Dec 16, 2024  on Shopify

Ben was really helpful and attentive to resolving the new installation. Admittedly I was dreading the re-installation, but he has made it very smooth!

BICROOM

Dec 15, 2024  on Shopify

FRANCIS is HELPFUL

Kids Corner

Dec 15, 2024  on Shopify

I had the pleasure of working with Lori from QuickBooks Customer Support, who assisted me in integrating Shopify with QuickBooks. She was extremely patient, explaining everything clearly and addressing all my questions in a smooth and detailed manner. Lori was highly cooperative and professional, taking the necessary time to resolve the issue efficiently and expertly. A big shoutout to Lori for her outstanding support and professionalism!

Squares Hardware

Dec 15, 2024  on Shopify

Lori helped to install the App. Great help

Bootleg Chocolates

Dec 12, 2024  on Shopify

SHERWIN, did a great job of identifying the issue and gave me the best way to correct the problem. Thank you!

J&M Automotive

Dec 11, 2024  on Shopify

Nick did an awesome job with walking me through this app.

Screen Moove

Dec 11, 2024  on Shopify

SHERWIN, was super helpful helped us to configure our QBO with shopify.

Everlayer

Dec 11, 2024  on Shopify

Lori , was patient , understanding and knowledgeable in resolving all of our inventory sync with Shopify issues. Exceptional effort . Thank You.

Holy Mountain Supplies

Dec 11, 2024  on Shopify

Support was quick and informative. Paul was concise and a pleasure to deal with.

ERIC, The Children's Bowel & Bladder Charity

Dec 11, 2024  on Shopify

This is working really well for us - all Shopify products and sales pull through to QBO and it's very easy to check for issues and resolve them. Field mapping is full and detailed so that sales show on QBO exactly the way I want them to. Support is great too - just had an issue to fix, webchat response was almost immediate and the issue was fixed within minutes (thanks @Troy!).

Iron Horse Wear House

Dec 10, 2024  on Shopify

Sherwin helped me today to connect my clients shopify account to the quickbooks portal. He was very helpful and patient and asnwered all my questions quickly and explained it to me so that i was able to fix my problems asap! great service

The Makery

Dec 10, 2024  on Shopify

Sherwin helped me today and resolved a problem for me in minutes that other tech support weren't able to resolve in more than three hours of chat and phone time. Thank you Sherwin!

Certiprof

Dec 10, 2024  on Shopify

Tuve el placer de recibir la ayuda de Nick y no puedo estar más agradecido. Desde el primer momento, mostró una gran disposición para entender mi problema. No solo fue muy profesional, sino que resolvió mi situación de manera rápida y eficaz. Su conocimiento y enfoque claro me dieron la confianza de que estaba en buenas manos. Sin duda, recomiendo a Nick por su excelente servicio y por su habilidad para resolver cualquier inconveniente de forma ágil y sin complicaciones. ¡Gracias, Nick!

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