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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,788)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Rev Auto Club

Mar 24, 2025  on Shopify

great support, Sherwin was quick to resolve and answer my questions.

Cosmetics.lk

Mar 24, 2025  on Shopify

Nick did a amazing job with the integration.

Mainstream Boutique Stillwater

Mar 21, 2025  on Shopify

As an accountant this app definitely makes the integration with QuickBooks so much easier. We are able to track sales and payments far more accurately, and when it comes to paying sales tax - we have the information at our figure tips. Thank you, Sherwin for helping me get this set up for another one of our clients. You were prompt, helpful, and clear on everything I needed to do. I appreciate this type of service. Thanks again Sherwin for your help

Bella Ridge Estate

Mar 21, 2025  on Shopify

Absolutely amazing assistance from Nick, would have taken me hours to try to sort all my issues out (as I'd set things up incorrectly I found out!), Nick assisted me with all of them very quickly and efficiently - great service, very happy - I highly recommend the App and the support - thanks a lot Nick!

Alexa Cebu

Mar 20, 2025  on Shopify

NICK, the customer support was extra helpful and reassuring. Communication was very clear and took the prerogative to handle the situation himself without even asking me too. Switching to Quickbooks from another app is nothing short of awesome. The customer service Nick gave has given me the sense of trust that I can trust this Saas to help me in my business

Trü Beauty Salon Services

Mar 20, 2025  on Shopify

I reached out to support chat to double check that I completing an integration correctly and got a response immediately from Sherwin. They were very helpful and look to liberty of providing visual aides. Appreciated!

Proludik

Mar 20, 2025  on Shopify

Had an issue with the import of an invoice and Francis resolved it fairly quickly. Thank you

Swen

Mar 19, 2025  on Shopify

Sherwin was very helpful!

Premium Tallow

Mar 19, 2025  on Shopify

SHERWIN ROCKS ! !

Yes Melanin

Mar 19, 2025  on Shopify

Francis has been really helpful in solving the issues I had, would definitely recommend this app.

Magenta Photo

Mar 19, 2025  on Shopify

Great service from Francis, quick answers too!

Outdoor Element

Mar 19, 2025  on Shopify

SHERWIN was great. He answered my questions quickly and pointed me in the right direction. I am working on the setup now and will update this review if needed, but things are looking good thus far.

Mighty Pines Cocktail Co.

Mar 18, 2025  on Shopify

The service really is wonderful. Sherwin was great!

Midknit Cravings Yarn Co

Mar 18, 2025  on Shopify

No more manually entering invoices! This app is going to save me so much time! I logged onto support chat for one small question and Ben was a huge help! He was knowledgeable and quick to reply to my original question and continued to walk me through the syncing process. Best customer support experience! Thanks Ben!

Remember Well

Mar 17, 2025  on Shopify

Excellent support for the setup process - shout out to NICK :)

Alchemyst

Mar 17, 2025  on Shopify

Super helpful Nick, thank you for your support.

Foxx Skincare

Mar 17, 2025  on Shopify

Super impressed with the QBO app, integration and the help I received from Nick. I had an issue that I created due to some setting changes however, with one quick email, Nick had it all fixed really quickly.

Fence & Deck Rite

Mar 17, 2025  on Shopify

great support; Ben & Francis from customer support both very helpful, fast and precise answers

Maison Paréa

Mar 17, 2025  on Shopify

tres bon service de Nick

Daum B2B

Mar 17, 2025  on Shopify

Great help from Francis, proactive and clear.

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