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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,873)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Cut Length Metals

Jul 14, 2024  on Shopify

CLARISSE was so helpful! very quick and very knowledgeable, this is a great app!

HyggeB Bedding

Jul 13, 2024  on Shopify

Ronnie was very helpful in solving my issues. I had problems syncing Shopify transactions on Quickbooks and she assisted.

Elevation Kiteboarding

Jul 11, 2024  on Shopify

David was awesome and so fast at helping me resolve my issue. Thank you very much.

MAFRCraft Wooden products

Jul 11, 2024  on Shopify

Nick is the best advisor I could get, he helped me from the very begin with all my struggles and explained all details how it works and where to click. He made my day absolutely positive and would recommend his advisory to everyone. Thank you very much NICK!! You are the BEST!!!!

Fierce Mild Beer

Jul 10, 2024  on Shopify

Ben was attentive and sorted out all of the issues before they became a recurring problem. Highly recommend

Sky Crew 507

Jul 10, 2024  on Shopify

I was connected with BEN, He was just perfect in providing the appropriate support and on-time results. I am very happy

L'occasion d'embellir

Jul 10, 2024  on Shopify

Great service by Nick, I didnt expect help at all. He literally appears from nowhere!

SegalMDHealth

Jul 09, 2024  on Shopify

Ben did a great job solving my problem. He was very helpful and good to work with.

SavvyVan Shop

Jul 09, 2024  on Shopify

Excellent app making accounting very simple. Exceptional customer service from Nick. They pro-actively support customers which is refreshing!. Couldn't recommend enough

Mediation Institute

Jul 09, 2024  on Shopify

Ronnie was very helpful in helping me successfully set this up Troy also was great with a follow up query

CAFÉ NEGRO

Jul 08, 2024  on Shopify

Great service by Sherwin, I didnt expect help at all. He literally appears from nowhere!

Manufacture TRIANGLE Hi-Fi

Jul 08, 2024  on Shopify

NICK gave me great advices on how to correctly set up the API and he solved in half an hour what initially looked like days of head-scratchng! Thank you NICK !!

ANBU

Jul 08, 2024  on Shopify

Nick on the chat box was very helpful, any questions or concerns I had were answered promptly and things were actioned easily. Would have been lost without.

RedWhite Apparel

Jul 07, 2024  on Shopify

I had trouble setting up and synching order and product data with Quickbooks Online, but CLARISSE from the online chat helped me. The software isn't as intuitive (pun intended) as i'd have liked, but having very good customer service to help get you going is so helpful.

Rare Kids Co.

Jul 07, 2024  on Shopify

New to the app but seems to do what I need it to. What I'm most impressed with is so far the customer service team has been wonderful. I've contacted them twice and both times they have been quick to respond and extremely helpful! Thanks so much Sherwin!

Vurchoo Ethical Jewellery

Jul 07, 2024  on Shopify

Sherwin was a great help in supporting the setup

Price Conscious Spot - PC SPOT

Jul 07, 2024  on Shopify

Excellent app with excellent Support by Paul who helped me through navigation of the app and settings. Well done on linking an excellent app with excellent service.

Hashtag1One

Jul 07, 2024  on Shopify

Clarissa helped me sync the orders very efficiently, very helpful!

Cuisine du Domaine

Jul 04, 2024  on Shopify

Service de Sherwin impeccable!! 1 heure ne ligne avec moi pour régler mon probleme :) Il m'a suivi à toutes les étapes !! Merci

MTNPK Glassware

Jul 04, 2024  on Shopify

This program is essential for all small businesses. Their support is way above the competitions. Sherwin was extremely helpful in not only resolving my issues, but also explaining the process so that I understood what settings I needed to properly sync my data.

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