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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,663)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Equestrian Diva Couture SA

Feb 13, 2025  on Shopify

Sherwin was incredible. polite patient and efficient. Grateful for his knowledge and service.

Petsinparty™

Feb 13, 2025  on Shopify

Nick was fantastic and very patient with me. He helped me sync all my orders (which was a bit overwhelming at first) in a very quick way. He was professional and my experience was great.

Nicky Robin Memorial Jewellery

Feb 12, 2025  on Shopify

Ben was extremely helpful in providing honest advice for using QB I already had which would avoid duplications from happening if I had used this app alongside QB itself. Saved a lot of potential revisions and I can now move onto full use of QB.

ChocoSol Traders Wholesale

Feb 12, 2025  on Shopify

I had a fantastic experience with Sherwin! He was incredibly helpful and resolved my issue quickly and smoothly. His efficiency and professionalism made the entire process a breeze.

Candeo

Feb 12, 2025  on Shopify

SHERWIN was really helpful, works as expected

thecornishstudio

Feb 11, 2025  on Shopify

Sherwin what a star. Been trying to sort this for hours. Really patient. Thank you

Snoga Athletics

Feb 10, 2025  on Shopify

francisco was great. patient and helpful

SUSIE WHO

Feb 10, 2025  on Shopify

This is a great app. Works really well with no issues. I had a query today and spoke to Ben who sorted everything out straight away. Very happy.

AMCOM

Feb 10, 2025  on Shopify

Big thanks to Nick for his prompt support and timely follow-up in resolving the issue with our OneSaas QBO and Shopify systems. His help made a huge difference!

Scentimental

Feb 07, 2025  on Shopify

NICK was a great support with syncing my shopify to QBO. Thanks so much.

Xsi Wireless

Feb 06, 2025  on Shopify

Sherwin was amazing! Resolved our issues very quickly and was very patient. He helped me from app installing process to making sure everything was running smoothly, definitely recommend :) App is working perfectly and just as intended

Perman Wine

Feb 05, 2025  on Shopify

Sherwin is awesome. And loves to use :) emojis! Thank you!

Larry's Catch

Feb 05, 2025  on Shopify

Makes things a lot easier! Needed some help - Ben from the team was great in getting set up.

FABSINKS

Feb 04, 2025  on Shopify

Sherwin was a valuable resource in getting my client connected to Shopify using QBO for Accountants. Everything seems to working as it should. Thanks , Sherwin!

Gnubkins

Feb 04, 2025  on Shopify

Nick solved my issue in a mere 20 mins. Honestly, its the best customer service I have gotten having been their user for so many years.

Amish Community Products

Feb 02, 2025  on Shopify

SHERWIN in customer support was great and helped resolve all our connection issues.

Teami Blends UAE

Feb 02, 2025  on Shopify

Thanks to Nick for swift response, Got our queries cleared

I Am So Many Things

Feb 02, 2025  on Shopify

I have been using this app for a number of years and it is very reliable and integrates seamlessly with QBO. If you do have an issue (rare) the support is first class through the chat function. Had a sync issue today and Ben had this resolved very quickly.

ThermRite Shop

Feb 02, 2025  on Shopify

NICK setup our links and now all trasactions auto link to QBO

DaisyChainClothing

Feb 01, 2025  on Shopify

As always great customer service. Always responsive and willing to help. Thanks Sherwin for your help! Really appreciate it.

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