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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,873)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Tish Bar

Aug 05, 2024  on Shopify

David is always ready to assist and make life easy for me.

Hampton's Harvest Farmstand

Aug 05, 2024  on Shopify

Sherwin was AMAZING! Only person able to help after talking to 10 people. Quick too

FLIPS Decoración y Hogar

Aug 05, 2024  on Shopify

Me han ayudado muy bien con la integración. Especialmente Decano, un gran asesor

Weeds B Gone

Aug 05, 2024  on Shopify

Excellent assistance. Made my life way easier.

Palomine Lines

Aug 05, 2024  on Shopify

Nick was very helpful and patient. He quickly resolved my syncing issue. It was painless on my part!

Rastelli's

Aug 04, 2024  on Shopify

Thats Sherwin for the quick response and fix!!! Much appreciated.

Mashu

Aug 04, 2024  on Shopify

Nick was very helpful! Great customer service and so quick to reply!

The Smokebox

Aug 04, 2024  on Shopify

Upon setting up my QBO account, I wanted to sync my Shopify orders from an older date and Nick was very helpful in helping me navigate the different settings and mappings. Excellent service.

Liquid Solutions

Jul 31, 2024  on Shopify

Highly recommended, I had some small integration issues with a small amount of invoices which Nick sorted immediately. Great Customer Service.

Color Theory Design Studio

Jul 30, 2024  on Shopify

BEN was amazing polite and efficient and went the extra mile to meet our needs

Petosa Accordions

Jul 30, 2024  on Shopify

Dean in support was a huge help

Blu Kaios

Jul 30, 2024  on Shopify

I had some issues with my Shopify sales invoices not coming through to QBO. Thankfully Clarisse was able to assist and sort out the issue promptly. Thank you Clarisse!

AUTO

Jul 30, 2024  on Shopify

CLARISSE is great. Extremely helpful. Thank you.

Mount Lai Wholesale

Jul 29, 2024  on Shopify

BEN is super helpful and effective. He helped me resolved the sync issue I had on integration and was very nice. Two thumbs up!

Mega Sphere Trading

Jul 29, 2024  on Shopify

Their customer service is excellent, the representative Troy resolved all the issues quicky.

MysTea

Jul 28, 2024  on Shopify

I needed help for sync errors and Sherwin helped me quickly and made everything super understandable!

DecorChic Living

Jul 28, 2024  on Shopify

Had a great experience using this service. Sherwin was quick to respond and provided helpful info for me to get my problem solved quickly, thank you Sherwin!

Chocolat Boréal

Jul 28, 2024  on Shopify

Thank you for your Patience and your time NICK

Zero Disaster Australia Pty Ltd

Jul 26, 2024  on Shopify

Great app, and super helpful support. Troy was prompt, friendly, and accurate.

VALERIE C.

Jul 25, 2024  on Shopify

Great support from Nick! Thank you :)

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