QBConnector App Review: Features, Pros & Cons for Shopify

Customer reviews: QuickBooks Online Global

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,663)

Overall rating

4.9

5

896
4

43
3

5
2

1
1

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What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

Seamless integration with Shopify and QuickBooks, enhancing business operations.
Highly praised customer support team, known for effectiveness and promptness.
Ease of setting up and synchronizing data between platforms.
Reliable performance in managing financial transactions and bookkeeping.
Live chat feature providing instant assistance.

Common Concerns

Occasional setup and initial synchronization issues.
Some users encounter periodic syncing errors with Shopify.
Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

DORAM’S Jewellery

Feb 25, 2025 on Shopify

Ben did a great job helping me understand the tools

Pokemida

Feb 25, 2025 on Shopify

FRANCIS is really helpfull greate tech and person

ComfyOliva

Feb 25, 2025 on Shopify

Thank you Sherwin for all your support on this new adventure! You were amazing, super kind and patient.

Spiritual Planet

Feb 25, 2025 on Shopify

Thank you Nick, clear instruction, and quick to reply

Thou Mayest

Feb 24, 2025 on Shopify

Sherwin was helpful and professional, quickly diagnosing the issue and handling everything on their end. The explanation was clear, and the fix was straightforward. The only downside was the not-so-subtle request for multiple reviews, which felt a bit pushy. Otherwise, solid support experience!

Acorn Pickleball

Feb 24, 2025 on Shopify

FRANCIS was awesome. Very experienced and professional in his answers.

Baby Brands FZE

Feb 24, 2025 on Shopify

Nick is amazing. He helped me get all my issues resolved. Keep it up.

Kaboom Cards

Feb 24, 2025 on Shopify

Settings can be fiddly on the initial setup, but the live support is very good when they're online. Nick offered to help and solved all issues. Great customer service.

ImmunoGold

Feb 21, 2025 on Shopify

Amazing help from FRANCIS, quite remarkable

SJ Motorcycle Engineering

Feb 20, 2025 on Shopify

Nick was very helpful, 5 stars

adept food and beverage

Feb 19, 2025 on Shopify

Had an issue with the connector and getting my Shopify store to connect to my QB Online. Sherwin was my sherpa. Actually better than my sherpa. He got us fixed and rolling in very short order. If I have any problems going forward, I hope they land in Sherwins hands. He's the best.

Luscious Cosmetics

Feb 19, 2025 on Shopify

Absolute pleasure to be assisted by NICK. Extremely efficient and solved all issues.

CAtuned Off-Road

Feb 18, 2025 on Shopify

Francis was quick and helpful

MisterBin

Feb 18, 2025 on Shopify

Top Customer Service with a great integration app Sherwin was my contact

Hairsupply LTD

Feb 18, 2025 on Shopify

I originally had some issues syncing my shopify store to quickbooks, but Nick in the connections support team, walked me through everything step by step and did what he could in the background. He really couldn't have been more helpful. I'm quite sure the Quickbooks app is the best accounting software around at the moment and and they've got the support team to back it up!

Timber Mouldings Direct

Feb 14, 2025 on Shopify

Fantastic customer service!!

EcoPaack

Feb 14, 2025 on Shopify

Awesome customer support. SHERWIN was able to help me to pull historic data, great app to sync Shopify data to Quickbooks online.

Pink Grapes

Feb 14, 2025 on Shopify

Nick was very helpful, sorted all the syncing issues straight away.

Knitting Time

Feb 13, 2025 on Shopify

just worked with Ben. Very patient and helpful Great to have someone who doesn't give up on me as I am slow in the digital world. Thanks Ben

El Camino Bracelets Official Store

Feb 13, 2025 on Shopify

Sherwin at QuickBooks Online is great! He is always so helpful, patient, and lovely to deal with. No matter the issue, he takes the time to explain everything clearly and ensures we’re fully supported. We’ve been with QuickBooks Online since the beginning of El Camino and their customer service has always been top-notch. :)