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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,873)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

NYXYN

Aug 18, 2024  on Shopify

Very good customer service!

Clay by Ally

Aug 18, 2024  on Shopify

Sherwin was extremely helpful in resolving my issue quickly. His willingness to help saved me a lot of time.

Zawina Morocco

Aug 18, 2024  on Shopify

NICK was very helpful.

Dinaledi Creations

Aug 18, 2024  on Shopify

It was a pleasure chatting with Nick during the setup process! He was a tremendous help and the app is amazing!

Xenopucks.com

Aug 15, 2024  on Shopify

I was tremendously gracious to be connected with Sherwin. I received everything that I could've expected from this fellow. Please make sure to thank him again for me if you interact with him. Thank you for everything Sherwin.

MAHT

Aug 14, 2024  on Shopify

Ben es muy atento!

La Natura Casa

Aug 13, 2024  on Shopify

Lori was quick and amazing !

Silkify

Aug 13, 2024  on Shopify

great as ever and best app to do syncing . nick helped me out in everything step by step

Alta Wines

Aug 12, 2024  on Shopify

Paul has been amazing! He helped me fixing few Sync issues between Shopify & Quickbooks online. very professional and efficient! Thank you!

Stockup Market

Aug 12, 2024  on Shopify

Good service. Nick helped resolve an error I was receiving

Fitness Fusion Lifestyle

Aug 12, 2024  on Shopify

Great app, user friendly with the help of Nick my customer support again. He made everything a breeze for me, so helpful and efficient. Thank you Nick!

NewMakeIt - York Region Makers

Aug 11, 2024  on Shopify

Sherwin answered my questions quickly :). Thanks!

Balloon Bar YQR

Aug 11, 2024  on Shopify

Ben was very helpful recitifying a connectivity and sync error. appreciate the efficiency is resolving the concern.

DERRIÈRE

Aug 08, 2024  on Shopify

Paul helped me to resolve stock integration issues very quickly and easily.

Weston Table

Aug 07, 2024  on Shopify

Clarisse was an excellent customer support representative. I wish all reps could be as helpful and efficient as she was.

Motool Machining Supply

Aug 06, 2024  on Shopify

Simple and effective tool for our store. Had some small tweaks that we needed to make when setting up the integration and needed a bit of help. Contacted customer service through the chat and had someone to help right away. Dean was a big help and solved all of our problems very quickly.

Mystery champions

Aug 06, 2024  on Shopify

Sherwin was very helpful, thanks so much.

Motohaus B2B

Aug 06, 2024  on Shopify

Clarisse was incredibly helpful today and solved some initial mistakes in our setup!

Lacher Patisserie

Aug 05, 2024  on Shopify

Nick really helps a lot. Thank you.

Mineralista Wines

Aug 05, 2024  on Shopify

Dean was great! Solved my problems easily and quickly. Thanks!

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