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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,788)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

CURVA FABULOUS

Jun 03, 2025  on Shopify

Excellent support! The agent (NICK) was super helpful and patient, guided me through everything step by step. Really appreciate the great service!

Originefleurs

Jun 02, 2025  on Shopify

This app is saving us lots of time and for any problems or issues , Ben , has been very very helpful.

WTX Store

Jun 02, 2025  on Shopify

Since I am new to Shopify and integrating into QB, Sherwin was very helpful!

PART du chef

May 30, 2025  on Shopify

Sherwin du service client, m'a contacté car il a remarqué des erreurs de synchronisation, et il m'a proposé des solutions claires et rapides. Merci beaucoup pour cette aide non sollicitée qui a resoulu tous mes probleme de synchronisation!!!

Love People Co.

May 30, 2025  on Shopify

Amazing integration of QBO with Shopify. And they have great customer support. During sync QBO team will reach out to provide great support. I got that form Ben and he was great help

Voila!

May 30, 2025  on Shopify

Atlantico Enterprises

May 30, 2025  on Shopify

Nick assisted with sync errors quickly and efficiently.

Crown Point Wood Co.

May 29, 2025  on Shopify

i was trying to set it up but got confused, sherwin found a few errors i had and helped me get it working

LAURUS AROMA

May 29, 2025  on Shopify

Nick was great—he quickly helped me set up the integration. Very professional and easy to work with!

Mercian Hockey BV

May 29, 2025  on Shopify

NICK was fantastic at fixing our issue with Discounts Very quick to respond and the fix happened within 30 mins Very happy and will be using this app on other shops

FAIRE

May 28, 2025  on Shopify

This app has been a huge timesaver for our business. And any time we need help their support is great. Sherwin was a huge help today, just to make sure that the new items we added were syncing over properly.

Sun Harvest LTD

May 28, 2025  on Shopify

I had an excellent experience with Nick from customer support. He was incredibly helpful with the QuickBooks and Shopify integration. Not only was he technically knowledgeable, but he was also extremely patient throughout the entire process. His clear communication and willingness to go the extra mile made a big difference. I'm truly grateful for his support—thank you, Nick!

Saltspring Magic

May 27, 2025  on Shopify

Sherwin assisted me with the very best of support. Excellent service provided.

Vancouver Restaurant Supply

May 23, 2025  on Shopify

Jen's a legend.

Kulture Klash

May 22, 2025  on Shopify

SHERWIN did an amazing job.

Tyrol Pickleball

May 22, 2025  on Shopify

Wen was incredibly helpful in getting my QuickBooks Online (QBO) and Shopify sync set up smoothly. Their expertise made the integration process seamless, ensuring that my transactions were accurately mapped and reconciled. Wen patiently answered all my questions and provided clear guidance, making a potentially complex setup much easier to manage. Highly recommend their support for anyone navigating QBO and Shopify!

Weather or Not Accessories

May 21, 2025  on Shopify

I had hesitated reaching out for help to fix syncing issues figuring it would be time-consuming and involved. Francis was super helpful and my issues were resolved within minutes. I am impressed and relieved to have this fixed. Thank you!

ABC Christian Bookstore

May 21, 2025  on Shopify

The support team is excellent. Just work with Ben to resolve an issue. He responded almost immediately and the issue was resolved to our satisfaction.

Alpaca Studio CA

May 21, 2025  on Shopify

Sherwin did a great job on helping me solving all the errors that my account was having with the data sync. Thank you for the quick support!

Maison Agricole Joy Hill Inc.

May 20, 2025  on Shopify

Excellent

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