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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,873)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

My Store

Sep 03, 2024  on Shopify

BEN is awesome!

The Mincing Mockingbird & The Frantic Meerkat

Sep 03, 2024  on Shopify

Support has been very helpful with setup + no problems so far! Shoutout Dean

Tamed

Sep 02, 2024  on Shopify

amazing service from David. Was very Helpful through the whole process

SIM Demon

Sep 02, 2024  on Shopify

Troy was very helpful in resolving my issues!

Gruffertys

Sep 02, 2024  on Shopify

Karol walked me through the latest upgrade. Very professional and helpful service!

Final Touch Brows

Sep 02, 2024  on Shopify

Quick and easy to install, Ronnie helped me via chat and explained the changes. Ronnie also made sure all my previous settings were saved and applied to the new installation once done.

B. Viz Design

Aug 29, 2024  on Shopify

This has been a great app. Today Sherwin helped me upgrade from my legacy app to an updated version. He was so helpful by letting me know each step of the process.

Lavande & Company

Aug 29, 2024  on Shopify

Ben was super helpful in resolving my issue ! Fast & efficient!

Autumn Jade Studio

Aug 29, 2024  on Shopify

Ben was patient and walked me through the process. He took time to explain everything I didn't understand and was struggling with.

Salkan

Aug 29, 2024  on Shopify

Great support when i had a problem after incorrectly tax mapping. Lori was so much help and very friendly. Highly recommend this connection once you are up and running

Coffee & Chill

Aug 29, 2024  on Shopify

David is great and helpful, appreciate for him to be very straightforward. Responds quickly and accurate info were provided.

TheBookstoreOnPluto

Aug 29, 2024  on Shopify

Nick reached out and was very helpful and patient. Got me over a wall I needed to get past. Thanks!

Lacher to-go

Aug 29, 2024  on Shopify

Nick helps a lot. Thanks

lily & co.

Aug 28, 2024  on Shopify

NICK was a big help in setting up the integration. Great customer service!

Coti Italia srls

Aug 28, 2024  on Shopify

Love this app! Had to upgrade to the new version and Ronnie provided amazing support. He talked me through each step and uninstalling, reinstalling and also assisted with the reconnection. Perfect support and absolutely can recommend this app! Amazing support and so appreciated!

Shadow Horse

Aug 28, 2024  on Shopify

I've been using this app for at least 5 years. It works simply and effectively, with lots of flexibility to tailor the synchronization options to your needs and accounting set-up. Whenever I've needed support, it's been excellent with very fast turnaround. Dave was particularly responsive and helpful today. Highly recommended. Oh - and it's free!

WondrWallz

Aug 28, 2024  on Shopify

Sherwin helped me with uploading older transactions from Etsy and Shopify into Quickbooks. I really appreciate the support and how quickly everything was done.

RnA ReSet

Aug 27, 2024  on Shopify

Sherwin helped me get synced with Shopify. I am grateful.

Blanks & More Wholesale

Aug 26, 2024  on Shopify

Thank you so much to Ben for all your help. I am completely new to this and had no idea what i was doing. Ben was extremely patient and guided me through each step.

Tirlow Wedding Store

Aug 26, 2024  on Shopify

Nick was an absolute star, he talked through everything very thoroughly (certainly needed with my lack of know-how!) and helped me every step of the way. An incredible help and so appreciated. 10/10 service.

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