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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,873)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Wedding Appeal

Sep 05, 2024  on Shopify

Rafael is super helpful!

Lily & Loaf

Sep 05, 2024  on Shopify

Karol was a great help today! A seamless transition to the new sync app.

SBNT

Sep 05, 2024  on Shopify

NICK was super helpful and very informative on the integration process. He fixed all my issues was a lot of help. Awesome!!!!! Recommended.

justthegoods

Sep 05, 2024  on Shopify

For the most part I've had a positive experience synching shopify into Quickbooks. There are a few strange moments when products duplicate and I end up having to manually tidy up my products/services list to make sure products map to the correct income categories for accurate reports, and a couple of strange tax mapping issues, but it's all leaps and bounds better than the days when I had to enter all of this info manually from emails into QBO (2013, I don't miss you at all *lol*). Thank you to Lori for providing tech support today making sure I my account was correctly moved to the new QBO Global. Much appreciated!

Bombshell Extension Co.

Sep 05, 2024  on Shopify

Highly recommend this app. I had a few issues with syncing to QB and Dean was super responsive and incredibly helpful in answering my questions quickly today and in resolving the issue. Thank you!

Potley's Apothecary

Sep 04, 2024  on Shopify

Lori was great - really patient and helped me make sure everything was set up right and been backdated the integration to when we started trading which is going to save us lots of time and hassle.

Whole and Nourished

Sep 04, 2024  on Shopify

This app does what it needs to do. Sherwin was very helpful in connecting my accountant as an admin to the account.

Morfí Design

Sep 04, 2024  on Shopify

Sherwin from QuickBooks has been an absolute game-changer! They made setting everything up smooth and easy, guiding me every step of the way. Their knowledge and patience are unmatched—couldn’t have asked for better support. Thanks, Sherwin!

Beulah Studios Home Collection

Sep 04, 2024  on Shopify

I was unable to sync my QuickBooks account with my Shopify store. Lori was able to identify the issue straight away and help me resolve the issue and set the account up correctly. Amazing customer service. Thanks again Lori

Baby Boldly

Sep 04, 2024  on Shopify

Troy was so helpful in navigating my complicated situation - great communication thanks!

AAA Sups

Sep 04, 2024  on Shopify

Troy has been an incredible help! Solved my problem within no time. Extremely easy to deal with.

Tee Stop

Sep 03, 2024  on Shopify

Sherwin was a great help in helping me properly sync my Shopify orders to my QB sales. He proactively reached out and identified the errors. Within 10 minutes the issues were resolved, and now my shopify orders are seamlessly connecting and being added to my QB Sales. Happy to have this resolved and have this app. Thank you again Sherwin

Dead Trade Company

Sep 03, 2024  on Shopify

I needed to make some changes to how Shopify and Quickbooks were connected and Nick was great and helped me with testing and syncing my Shopify payouts.

Health Waves

Sep 03, 2024  on Shopify

Great customer service!!! Thanks Dean

Distortions Unlimited

Sep 03, 2024  on Shopify

Sherwin was such a great help today! They fixed our problem quickly and it was a pleasure chatting with them.

Those Pretzels

Sep 03, 2024  on Shopify

I had issues syncing shopify and QB... BEN was a lifesaver... problems solved. He was very patient and encouraging! Thank you!

Swimbait Underground

Sep 03, 2024  on Shopify

Dean helped with our migration and things are working as they should

Rapid Release Therapy

Sep 03, 2024  on Shopify

Sherman was great in helping to get the app installed

Inktuitive

Sep 03, 2024  on Shopify

Sherwin was very helpful in getting us to migrate over to the new app!

My Store

Sep 03, 2024  on Shopify

BEN is awesome!

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