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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,651)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Divinely Crafted

Apr 07, 2025  on Shopify

Thanks NICK for the help, very supportive and co-operative

OOKPIK Canada

Apr 04, 2025  on Shopify

FRANCIS IS AWESOME

Hamilton Rugged Equipment

Apr 03, 2025  on Shopify

(NICK) was extremly helpful and supported me to sync my store transactions.

Street Art Goods

Apr 03, 2025  on Shopify

Sherwin was very helpful in resolving an issue I had. Thanks!

PNW Components UK

Apr 03, 2025  on Shopify

Support is very good. Ben was super fast and very helpful on the live chat. Thanks Ben!

Prelli Tennis

Apr 02, 2025  on Shopify

So easy to setup, Nick at customer support did an excellent job helping me. Saved a lot of time!

Baby Braithwaite

Apr 01, 2025  on Shopify

Sherwin help fix my sync easily today. It is appreciated.

Capital Survival Limited

Apr 01, 2025  on Shopify

Sherwin resolved my problem in minutes and was incredibly fast to respond and assist. Would recommend to anyone!

Parapharmacy Plus

Apr 01, 2025  on Shopify

FRANCIS IS AWESOME !!!! Took us three hours to fix my mistakes, but Francis was patient and guided me through all the steps!!!

SodaStream SG

Mar 28, 2025  on Shopify

Nick has provided excellent support to solve our system sync issue efficiently and effectively. Good job. Happy with Nick's service and support.

BioSteel

Mar 28, 2025  on Shopify

Ben was very helpful! Fantastic customer service!

Goatsbridge Trout

Mar 25, 2025  on Shopify

Nick helped us to set up the syncing between QB and shopify. He was really helpful and used the chat box to show what we needed to do and was very clear.

Salt Spring Coffee

Mar 25, 2025  on Shopify

Excellent customer service!!! Sherwin was very knowledgeable and solved our integration challenges in a matter of minutes.

Cloudy

Mar 25, 2025  on Shopify

Sherwin was of a great help to fix an issue. I had tried alone for a while now, and decided to chat with an assistant. I am usually reticent to chat with online help, as I've had bad experiences, but Sherwin helped me in a minute to troubleshoot my issue, and fixed it in no time. By far the best online chat help I've received, highly recommend.

Global Appearance Products

Mar 25, 2025  on Shopify

Ben was very helpful and resolved my issues quickly using the Chat function.

Fence & Deck Rite

Mar 25, 2025  on Shopify

great support; Ben & Francis from customer support both very helpful, fast and precise answers one more time Francis helped a lot, thank you, great job!

ShopOrganicBytes

Mar 24, 2025  on Shopify

Sherwin was incredibly helpful and efficient in solving our issue and integrating QuickBooks with our Shopify store. He quickly identified the problem and guided us through the entire process with clarity and confidence. The integration was seamless thanks to his expertise, and everything is now running smoothly. We truly appreciated his professionalism, responsiveness, and ability to simplify what initially felt like a complicated task.

DirtCamp

Mar 24, 2025  on Shopify

I can't say anything bad about this company. Every time I have asked for help, they have been super helpful. Today, Francis knocked it out the park. thanks for the help!

Rev Auto Club

Mar 24, 2025  on Shopify

great support, Sherwin was quick to resolve and answer my questions.

Cosmetics.lk

Mar 24, 2025  on Shopify

Nick did a amazing job with the integration.

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