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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,873)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Ingenext

Sep 24, 2024  on Shopify

Excellent customer service, fast and efficient! Lori was extremely kind and helpful. It's rare these days to have such good customer service. Thank you again Lori!

kris nations

Sep 24, 2024  on Shopify

We needed to update our Shopify integration, which I was dreading because these things can take up a lot of time. Their customer service could not have made it easier. We were back in action in <15 mins. Thank you Rafael!

élite.THECOSMETICS

Sep 24, 2024  on Shopify

Good app and very good support, Thank you so much TROY!!

Generate Design

Sep 24, 2024  on Shopify

This app saves me tons of time, and when I had any questions, Nick was there to help me out quickly and professionally.

Buttease

Sep 23, 2024  on Shopify

Had to deal with support for Shopify Connector App. Dealt with Troy - he was great, very helpful and quick to respond.

The FunGuy

Sep 23, 2024  on Shopify

Nick was very helpful setting up my shopify plugin to quickbooks online

well kept

Sep 23, 2024  on Shopify

Dean was great, made everything smooth quick and easy!

LuxuryLink Group

Sep 23, 2024  on Shopify

Excellent experience with Ben. He was very patient, knowledgable and helped me solve everything. QBO - he is a star player. Thank you

Eco Pea Co.

Sep 22, 2024  on Shopify

Lori was great to work with and helped us migrate to this newer version. This app makes life a lot easier for our team. Thank you!

Lights for Christmas

Sep 22, 2024  on Shopify

The app works great! Make sure to NOT create invoice in QBO as well. If you do, add a prefix to it, otherwise the Shopify order will not post to QBO because of duplicate invoice numbers. Easy fix - just something to be conscious of when setting the the API. Thanks Ben!

ALL COVERS™

Sep 19, 2024  on Shopify

Love this app and amazing service from the team that is very pro and efficient to solve issue Bravo

Jubilee Distributors Ltd.

Sep 19, 2024  on Shopify

Ben helped a lot and got the issues resolved quicky and efficiently!

SolarAdmin Ireland

Sep 19, 2024  on Shopify

Karol in Customer Support was absolutely brilliant. Lets just say, it was getting stressful trying to get info from Shopify to Quickbooks on my own. Support was lightening quick and Karol understood, in an instant, what I was trying to do. The issue was resolved within a few minutes. The communication was perfect, Karol kept me informed all throughout the process. Thank you again and again for all your help.

Prince Edward Island Preserve Company

Sep 18, 2024  on Shopify

Nick was efficient and informative. We are still testing the app, but if their service is any indication of their product ...count us in!

Port Credit Pets

Sep 18, 2024  on Shopify

Sherwin offered amazing tech support when I had huge syncing issue with shopify after hosting a pop-up shop at an Expo. Great job Sherwin!

Grün

Sep 17, 2024  on Shopify

Great App and Excelente Customer Service from Ben

EZ Nails

Sep 17, 2024  on Shopify

Currently getting some transactions uploaded and Sherwin has been very helpful

Smelly Men

Sep 16, 2024  on Shopify

Had a sync issue with my new Shopify store and Troy fixed it within 5 mins - really helpful service and got me out of a hole!

Afridi Imports

Sep 15, 2024  on Shopify

Customer support is very precise and helpful. I had a small issue, got in touch with Nick from cs and he explained everything to me and even helped me configure my account. Great experience

www.maskulo.berlin - Local store

Sep 15, 2024  on Shopify

nice chat customer support! Thanks, Sherwin!

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