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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,788)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Blinky Bot

Jul 15, 2025  on Shopify

WEN from customer support was very accommodating and answered my questions promptly. The integration process for this app was made very seamless!

Semka Health

Jul 14, 2025  on Shopify

Sherwin was great help and knowledgeable.

Hello Human

Jul 14, 2025  on Shopify

Francis was very helpful and answered all my pending questions.

Sonata Dancewear

Jul 14, 2025  on Shopify

Thank you Jenny for assisting me through the app, it requires some knowledge to get things going properly and to understand how it works so very grateful for her prompt assistance and help which extends beyond the app knowledge.

Participation

Jul 14, 2025  on Shopify

The customer service rep JENNY was so helpful

Hummingbird Chocolate Wholesale

Jul 11, 2025  on Shopify

Rods - fixed the issue, quickly! really appreciate having a chat support available, that is a real person and not a bot! Thank you

Westside Woodworks

Jul 11, 2025  on Shopify

It was great and I had excellent support from Sherwin when I accidentally made a mistake he was there to help.

Thou Mayest Wholesale

Jul 11, 2025  on Shopify

Jas was quick and helpful! Their support is usually easy to access, as well as quick & efficient.

PJ Sails

Jul 11, 2025  on Shopify

Ben was great. Super fast replies and immediate resolution. Honestly the best customer service I have had to date!

Suffolk Sports Equipment & Clothing Ltd

Jul 11, 2025  on Shopify

Wen was very helpful - superb service

Nifty Medical Supplies

Jul 10, 2025  on Shopify

Nick was absolutely amazing. Knew exactly what he was doing and very quick to respond!

Gaming Library

Jul 10, 2025  on Shopify

Nice really helped me out a lot on multiple stores!

Urban Traveller & Co.

Jul 10, 2025  on Shopify

Nick from Customer support was great!

Vimala Treasures

Jul 10, 2025  on Shopify

SHERWIN got on the chat quickly found the information I needed and they fixed an error with a product without me having to do anything. In general. Support has been good and SHERWIN was exceptional!

Over The Moon Greek Wholesale

Jul 10, 2025  on Shopify

Jenny was great! super easy to work with!

SARI BABY

Jul 10, 2025  on Shopify

I encountered a syncing issue that I may have self created but Ben was amazing in getting it sorted!

Macy Carlisle

Jul 09, 2025  on Shopify

I was having an issue and Rhica corrected it for me very quickly.

infuZed tZ & apothecary

Jul 09, 2025  on Shopify

great service

Heating Alternatives Inc

Jul 09, 2025  on Shopify

Sherwin was a big help setting up the software!

TANIT

Jul 09, 2025  on Shopify

Rhica was very helpfull and she contacted me before that I need to. Rhica was very proactive. Thank you for you help !

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