QBConnector App Review: Features, Pros & Cons for Shopify

Customer reviews: QuickBooks Online Global

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,788)

Overall rating

4.9

5

1,029
4

46
3

5
2

1
1

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What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

Seamless integration with Shopify and QuickBooks, enhancing business operations.
Highly praised customer support team, known for effectiveness and promptness.
Ease of setting up and synchronizing data between platforms.
Reliable performance in managing financial transactions and bookkeeping.
Live chat feature providing instant assistance.

Common Concerns

Occasional setup and initial synchronization issues.
Some users encounter periodic syncing errors with Shopify.
Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Funkypop.ca

Jul 21, 2025 on Shopify

Great support from Nick - super professional and helpful

Pihabotti

Jul 21, 2025 on Shopify

A must have for growing stores. Got great support from Ben.

F.A. Dumont Church Supplies

Jul 21, 2025 on Shopify

Wen was incredibly helpful and friendly in resolving our tax code sync issue. She quickly identified that the problem came from missing QBO tax codes linked to Shopify orders and guided me clearly to a solution. Her support was efficient, patient, and made the whole process easy to understand. Thank you, Wen!

SportEvo

Jul 17, 2025 on Shopify

Great Support from Jenny

MDC Water

Jul 17, 2025 on Shopify

Excellent support experience! Nick from the QuickBooks Online support team was incredibly knowledgeable, patient, and efficient. He quickly understood the issue, explained everything clearly

Mikra

Jul 17, 2025 on Shopify

NICK is Awesome. very knowledgeable and work by your side to get the issues sorted. Thank you Nick.

Design Studio

Jul 16, 2025 on Shopify

RODS was super helpful and got me up and running with a better understanding of the workflow.

Sexy Sundries General Store

Jul 16, 2025 on Shopify

Francis did a great job helping with many issues.

BTWTuning

Jul 16, 2025 on Shopify

Nick was super helpful and helped me setup everything that I needed! Thank you so much for the help!

AQUALA

Jul 16, 2025 on Shopify

QuickBooks Online chat support (NICK) was fast, helpful, and professional. My issue was resolved quickly and clearly

Solarika.co.uk

Jul 15, 2025 on Shopify

I get a great support from Ben. He just see my struggling on my shop, he open the chat and help me fast and easy. I never see a support person so proactive!

BS Honey Bees Limited

Jul 15, 2025 on Shopify

5 Stars – Excellent Support from Ben I've been using this extension since 2020 – including with our previous Magento store – and it has worked reliably throughout. Recently, I ran into a synchronisation issue with an order clashing with an existing credit note. Ben on support was incredibly helpful, quickly identifying the problem and resolving it by simply changing the credit note number. After that, the system synced perfectly. Ben's customer service was spot on – fast, clear, and efficient. One small feature request (unrelated to Ben's support): it would be really helpful if edits made to Shopify orders could automatically update in QuickBooks, as I currently have to adjust these manually. Thanks again for the great support!

Machino Group Sdn Bhd 1549199D

Jul 15, 2025 on Shopify

Joe was so helpful! Loved the fast replies and constant updates on the progress! 10/10 SERVICE!

Elrock Jewels

Jul 15, 2025 on Shopify

Nick was helpful.

Talk and Teach

Jul 15, 2025 on Shopify

Nick understood my issue and helped me straight away

FOCL

Jul 15, 2025 on Shopify

Francis is the best! Fixed the issue I was having and explained the fix in detail!

Henri Noël

Jul 15, 2025 on Shopify

Sherwin was so kind and helpful. He made the process seamless. I really appreciated the quick and helpful customer support!

Aviation Retail Direct

Jul 15, 2025 on Shopify

Very good support in troubleshooting the connector. Francis was very helpful.

Lennard Taylor Design Studio

Jul 15, 2025 on Shopify

Francis is very helpful to resolve my sync issue!

Mayana Chocolate

Jul 15, 2025 on Shopify

Rods quickly fixed my issue. What a wonderful chat support person!