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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,944)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Cristina's Curls

Oct 20, 2025  on Shopify

Sherwin was outstanding in helping me and my accounting team navigate the QuickBooks Global integration with Shopify. He patiently walked us through each step, resolved complex integration date issues, and stayed with us through the entire process to ensure a successful setup. A true lifesaver and a consummate professional — his expertise and dedication made all the difference. Highly recommended!

CASA PALMA CONCEPT

Oct 20, 2025  on Shopify

Excellent customer support. Francis was very kind and patient with me and resolved my synchronization issue. Very good service. Thank you, Francis.

Terror's TCG

Oct 20, 2025  on Shopify

Great service. Always happy to help. Ben was awesome

Alles van Afrika

Oct 20, 2025  on Shopify

Jasmin was very friendly and helpful. :)

Anuschka (UK)

Oct 20, 2025  on Shopify

Nice job Nick

The Blessing Girl

Oct 17, 2025  on Shopify

Excellent service from the chat popup. No need to struggle figuring things out when they are on top of the handling everything from the chat. Sherwin made it super simple to back date the sync and confirm setting were correct.

Earthly Treasures

Oct 17, 2025  on Shopify

Jasmin was really helpful at setting up and integration my account for me, i had no idea where to start!

Earthworks Scenics

Oct 17, 2025  on Shopify

Easy and fast help from Jebran ;)

West Coast Dips

Oct 17, 2025  on Shopify

Sherwin was extremely helpful. We're still working through some glitches but his support has been phenomenal

Maurice Malone®

Oct 17, 2025  on Shopify

Rod was great helping get our inventry synced. It didn't working for several months.

Montrose Makers

Oct 17, 2025  on Shopify

Super helpful customer support from Ben - responded quickly when I had a query about set up and solved the issue right away.

Bébérama

Oct 16, 2025  on Shopify

Très bon service avec Jasmin!

VOLTWERK Handel

Oct 16, 2025  on Shopify

Excellent service, RODS was very helpful

FENN

Oct 16, 2025  on Shopify

Francis has been incredibly helpful in solving our sync issues (discounts). Couldn't be happier

SOLARA SUNCARE WHOLESALE

Oct 15, 2025  on Shopify

Jenny was incredible helpful and insightful in getting our store connected properly. Highly recommend.

Sheepers UK

Oct 15, 2025  on Shopify

Contacted support today, Frances was extremely helpful and sorted the technical issues we were having!

DirectBed

Oct 15, 2025  on Shopify

Rods saved me from me from having to do a task I thought I would have to complete manually by reaching out and resolving the issue. Thanks Rods!

Care Fundraising Supplies

Oct 15, 2025  on Shopify

Jasmin was great in identifying a problem with the products linking from QB to Shopify. Glad to have it sorted!

Reforest Design

Oct 14, 2025  on Shopify

Thanks Rhica- Resolved my problem!

Fabli

Oct 14, 2025  on Shopify

I greatly appreciate your excellent app and integration. Special thanks to FRANCIS for helping with the synchronization setup and going above and beyond with the custom sync!

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