I was having issue with syncing, it is quite complicated for an accounting newbie. The support staff (Wen), approached us proactively and offered help to fix our sync issues! It helped a tonne, very impressed!

Francis was super helpful. I was just checking the status of the synchronizing when the chat popped up. This was great bc I noticed that the sync did not take place. Once Francis helped me with that they also recommended not enabling both the Order syncing and Payouts syncing as they've seen it cause issues with duplicate entries. That was good to know! They helped me make sure the payments were being posted and confirmed once it all showed up on my end. Very happy with their help. Thank you Francis!

Haven't been using it that long but seems to be working well. Had a minor config issue that needed fixing between Shopify & QBO and Ben sorted it out for me.

Ben from QB Connector was extremely helpful and knowledgeable about the system. I was looking at an 8 hour job to fix a long-running error, but reached out to the chat line and luckily was connected with Ben. He turned an 8 hour job into a 5 minute fix.

Jasmin in the integration support was so helpful and helped me with my shopify integration issues.

Rod was very helpful he was patient and kept working with me to make sure he looked at all possible ways to solve my issue. I am very pleased with how he resolved my problem, thank you Rod

Rhica was able to resolve my issue quickly. Very friendly and knowledgeable.

Jasmine was very helpful - very good customer support to help with the integration Sherwin was also very helpful with an issue I had with generating the correct invoice numbers

Sherwin was great help

Jasmin has been extremely helpful and patient whilst I have been setting up my integration which is now working as expected. Thanks also to Ben who has also provided excellent support, both are very knowledgeable and solved my issues.

Jasmin turnet out to be very helpful and patient. Thank you Jasmin!

Nick was extremely helpful in assisting me sync 240 transactions dating back to 5 months prior.

Nick was very helpful! Solved my problem extremely quickly and plugin is working great.

I want to express my sincere gratitude to NICK for his outstanding assistance with the Shopify–QuickBooks integration. His knowledge, quick responses, and meticulous attention to detail ensured that everything went smoothly. I genuinely appreciate the hard work and commitment he contributed to the project.

Excellent support from Nick, very knowledgable and efficient in resolving issues.

Rods was great help! very helpful and helped me resolve all the issues i got. Thanks !

Thanks SHERWIN for the support!

Quick, to the point and with human to human approach... That was Ben - the Best :)

Customer support and setup is great, couldn't recommend it more. Love working with their staff, Jenny on live chat support made everything so easy.

Huge thanks to NICK for his exceptional support with the Shopify–QuickBooks integration. His expertise, responsiveness, and attention to detail made the entire process seamless. I truly appreciate the effort and dedication he brought to the project.