The app works fine overall. I especially want to highlight Ben from customer service, he’s been incredibly helpful and knowledgeable throughout!!

The verdict is still out but I'm thinking of pulling the trigger and using this app to connect my Shopify to Quickbooks. Sherwyn was very patient and knowledgeable. It felt like he was holding my hand. I needed my integration start date to Feb 2024 and he made it so that I would be able to. Let's see what happens.

Rhica was very helpful.

Thank you Sherwin, 1 minute and my problem was solved. Patrick

It is not super userfriendly to set up. But Wen was super helpful. Everything works well for now :)

Had a few issues but BEN helped me out. Very quick, very knowledgeable.

NICK was extremely helpful in assisting with setting up and answering questions. Recommend.

I have a great experience with support, Ben helped me with the issues I encountered syncing the sales, I solved it fast.

Nick solved a lot of my problems. Very helpful. I still have problems to solve with the interaction of Paypal exchange differences. Thanks Nick you are very supportive.

Very quick and professional help from Nick. Easy to ask questions of and immediate responses. He has solved a few issues we had. The app itself works well but we have had to troubleshoot a lot of issues. Instructions on the app are minimal, so although it tells you generally what the problems are, it's not obvious how to solve them.

I had a problem and Nick said “solved”. I’m so grateful!

While the app is ok it does have bugs. And it if wasn't for the excellent support of people (Sherwin) it wouldn't be nearly so good. Thank you Sherwin! Sherwin gets 5 stars!

This app is crucial in sending sales from Shopify to QBO. I have never had a problem in 5 years. Sherwin was very speedy and new exactly how to fix my problem to get the two programs to connect again. Thank you Sherwin!

BEN was very helpful in coming to assist with the connection

The App wouldn't launch for me, Sherwin was great customer support and gave me an alternate way to access the Connector App. Quick and efficient service. Thanks Sherwin!

Ben helped me sync things up into QBO so quickly!

chat with BEN. He performed a sync like i requested. Happy with the service. Also spoke with SHERWIN the following day. He was also extremely helpful and answered all of my questions.

Have had a few hiccups with it so far but luckily, Nick, was able to help us out with our last one. If you are confused just send a message to the chat. They are actually helpful and Nick even fixed the issue himself.

I am just working on setting up our connection with shopify and Sherwin was able to provide a detailed answer for what I was having troubles with.

The QBO and Shopify connection is critical for keeping our business running but let me tell you the service side of this app is the best. I got stumped trying to figure something out and the support team here is great. BEN held my hand through some setup stuff I had messed up and we got a bunch of my sync cleaned up in no time!