Taranker.Com Logo
BOLD Upsell AI Smart Upselling logo

Customer reviews: BOLD Upsell AI Smart Upselling

Develop by BOLD

The Shopify Product Upsell app helps merchants increase revenue by offering targeted upsells and cross-sells. Reading reviews from real users can help you decide if it’s the right tool for your store’s growth strategy.

Reviews (721)

Overall rating
4.6

What Merchants Think

The feedback on "BOLD Upsell AI Powered Upsells" is mixed. Some merchants appreciate the integration and support provided by the app, while others express dissatisfaction with the pricing model and billing practices. Many find the app useful but encounter issues related to charges and subscription management.

Key Strengths

  • Strong customer support with helpful and responsive staff.
  • Integration with other Bold apps for seamless functionality.
  • Positive initial impact on sales with some merchants reporting a return on investment quickly.
  • Non-aggressive upsell features that are easy to implement.
  • Innovative new AI feature that could enhance the upsell process.

Common Concerns

  • Pricing model can lead to unexpected charges, with dissatisfaction about charges for simply having the app installed.
  • Difficulty in managing subscription tiers and downgrading plans.
  • Issues with automated and unauthorized billing processes.
  • Frequent app pop-up requests causing annoyance.

Final Thoughts

"BOLD Upsell AI Powered Upsells" has great potential, especially with its robust customer support and seamless integration capabilities. However, businesses should be cautious of the billing structure and ensure they understand the pricing model. Despite some challenges with billing transparency, many merchants have found it beneficial to their sales strategy.

NG Nutra

May 14, 2025  on Shopify

Everyone at Bold has been great to work with. Thank you. Joel

Ascend Forex

May 02, 2025  on Shopify

I had previously used Bold Upsells and was genuinely impressed by the functionality and value it brought to my store. The app itself is well-designed, intuitive, and effective at increasing average order value through strategic upselling. However, at the time, their billing structure wasn’t quite the right fit for my business model, which ultimately led me to uninstall the app. To my surprise and appreciation, a few weeks later, the team at Bold reached out to inform me that they had revised their pricing model. The new structure was far more reasonable and much better aligned with what I was looking for. Their willingness to adapt and listen to customer feedback really stood out to me—it showed they genuinely care about building lasting relationships with their users. From the moment I decided to give Bold Upsells another try, the support I received was top-notch. Jay, Daniel, and Eric were all incredibly helpful, responsive, and professional throughout the entire reinstallation and setup process. They made sure every detail was addressed, answered all my questions with patience, and went the extra mile to ensure everything was functioning optimally. It's rare to come across a support team that is this dedicated, knowledgeable, and easy to work with. Their commitment to customer satisfaction really made the experience seamless and enjoyable. Thanks to their help, I was able to get everything up and running again without a hitch. A big thank you to the entire team at Bold Upsells. Your effort, professionalism, and care haven’t gone unnoticed. Keep up the fantastic work—it's a pleasure doing business with a company that truly values its customers.

MCMACFIL

Apr 28, 2025  on Shopify

My dear, chatting with you today is correct. The problem is almost a month long. It will be solved for you in the first chat. I like you very much Bhumi I hope you can get help from you if you have any problems in the future because you are too professional

Vita Health Fresh Market

Mar 25, 2025  on Shopify

Great app. Easy to work with and friendly interface to set up on Shopify store !

The Reader's Catalog

Mar 13, 2025  on Shopify

Always provides multiples of ROI for us.

Foxtail Coffee Co

Mar 08, 2025  on Shopify

Has added more revenue than we could have imagined!

Aenjewels

Mar 06, 2025  on Shopify

Super easy to use and a great app, my store has performed so much better since I started using the different featurs offered through this!

Living Miracles Store

Sep 11, 2024  on Shopify

Thank you, Bold Upsell! The App has been a supportive addition to our store. The assistance that we have received from Laurel from your team has been clear and helpful.

Micropause

May 22, 2024  on Shopify

Chandan was incredible - I was so stressed and she helped me set the whole thing up - explain it and followed up in email with my many questions. Thank you!!

Hello Day

Mar 31, 2024  on Shopify

Sutera

Mar 18, 2024  on Shopify

Extremely useful and paid for itself on the first day. Big fan.

LetsGetPeachy.com

Feb 15, 2024  on Shopify

Support team with Bold is on top of their game!!! I had a bit of a unique request and they added the functionality for me within 48 hours. This team is top notch!

The Floral Fixx

Nov 14, 2023  on Shopify

Hi I love the upsell app, its a great way to sugest add ons but it's not aggressive. The product look clean and easy to use.

Nakee & Co

Nov 02, 2023  on Shopify

We use an entire suite of Bold apps for our Shopify site. We like how Bold seamlessly integrates with all the other Bold apps to provide a great user experience for our customers as well as quick great customer service if we experience some kind of service interruption or question about the service.

Scroll to Top