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Customer reviews: BOLD Upsell AI Powered Upsells

Develop by BOLD

Reviews (1,562)

Overall rating
4.6

What Merchants Think

The feedback on "BOLD Upsell AI Powered Upsells" is mixed. Some merchants appreciate the integration and support provided by the app, while others express dissatisfaction with the pricing model and billing practices. Many find the app useful but encounter issues related to charges and subscription management.

Key Strengths

  • Strong customer support with helpful and responsive staff.
  • Integration with other Bold apps for seamless functionality.
  • Positive initial impact on sales with some merchants reporting a return on investment quickly.
  • Non-aggressive upsell features that are easy to implement.
  • Innovative new AI feature that could enhance the upsell process.

Common Concerns

  • Pricing model can lead to unexpected charges, with dissatisfaction about charges for simply having the app installed.
  • Difficulty in managing subscription tiers and downgrading plans.
  • Issues with automated and unauthorized billing processes.
  • Frequent app pop-up requests causing annoyance.

Final Thoughts

"BOLD Upsell AI Powered Upsells" has great potential, especially with its robust customer support and seamless integration capabilities. However, businesses should be cautious of the billing structure and ensure they understand the pricing model. Despite some challenges with billing transparency, many merchants have found it beneficial to their sales strategy.

Aenjewels

Mar 06, 2025  on Shopify

Super easy to use and a great app, my store has performed so much better since I started using the different featurs offered through this!

Qtorse

Feb 05, 2025  on Shopify

They are charging me just for having it installed, I don't use it and they charge $24 . It's unfair.

Ascend Forex

Jan 20, 2025  on Shopify

I recently had a disappointing experience with Bold Upsell, and I feel it’s important to share. Their pricing model charges you based on views instead of conversions. I was billed $59.99 per month, even though the app didn’t contribute a single upsell or any income to my store. What’s worse? The charges happen automatically without any control or authorization on your end! Despite having a busy store with initial sales, the app offered no tangible upsell results. I’ve uninstalled the app, disputed the charges with Shopify, and will also escalate the matter with my bank. Bold Upsell has proven to be a complete waste of money and time. If you’re considering this app, think twice and ensure you fully understand their billing practices before installing it. Stay informed and protect your business!

Hola Brasil

Nov 13, 2024  on Shopify

SE me ha realizado un cargo de 46 euros cuando la tengo ya desinstalada y no la he usado practicamente

Living Miracles Store

Sep 11, 2024  on Shopify

Thank you, Bold Upsell! The App has been a supportive addition to our store. The assistance that we have received from Laurel from your team has been clear and helpful.

Tienda Bacari

Aug 13, 2024  on Shopify

The new AI feature looks like an interesting tool that could significantly reduce the workload and streamline the upsell process. I’m looking forward to seeing how it will perform and develop over time.

Baby Sleep Consultant | Tailored Solutions for Babies' Sleep Problems

Jun 26, 2024  on Shopify

impossible to figure out how to downgrade from the most expensive option and no blinkin help to do it.

Micropause

May 22, 2024  on Shopify

Chandan was incredible - I was so stressed and she helped me set the whole thing up - explain it and followed up in email with my many questions. Thank you!!

LetsGetPeachy.com

Feb 15, 2024  on Shopify

Support team with Bold is on top of their game!!! I had a bit of a unique request and they added the functionality for me within 48 hours. This team is top notch!

The Floral Fixx

Nov 14, 2023  on Shopify

Hi I love the upsell app, its a great way to sugest add ons but it's not aggressive. The product look clean and easy to use.

Nakee & Co

Nov 02, 2023  on Shopify

We use an entire suite of Bold apps for our Shopify site. We like how Bold seamlessly integrates with all the other Bold apps to provide a great user experience for our customers as well as quick great customer service if we experience some kind of service interruption or question about the service.

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