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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,895)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

A Wine Glass Half Full

Jul 10, 2025  on Shopify

Whenever I need help with this app the support team is always super quick with their responses, and willing to help in any way. Any issue or question is easily resolved and answered.

JEFA Tech

Jul 10, 2025  on Shopify

Excellent app that helps me overcome the Shopify variant limit and also provide many customized product options, color swatches, check boxes, etc. Support is excellent, I needed some help and support was quick to answer me and provided an easy solution.

About Re

Jul 10, 2025  on Shopify

Solid app, even better support Tried a bunch of product options apps, but this one actually delivers. Simple, flexible, does what it promises – and clean UX too, which is rare. Now let’s talk about the support – absolutely great. Special thanks to Helen, super fast replies, even the smallest UI issues were handled with care. Feels like having VIP support. Really made a big difference. Highly recommend it – a total winner. Trust me.

Orallee Celebrations

Jul 10, 2025  on Shopify

Fantastic app and Fantastic help from Rosie! I've had it since 2021 and the one time I had issues with add on pricing I reached out. I sent an email thinking it would take some time I started a chat and got assigned to Rosie (It was 3:00am est so I was shocked someone was online). Rosie was kind and patient and after finding out the issue I was having (we exchanged photos) she was able to access my website, troubleshoot and fix it! I was shocked by how fast everything was. Ive had many apps and alot of customer tech support, but never an experience so smooth and fast, Im incredibly relieved. Thank you Globo team! and Thank you Rosie for relieving my stress

Cynosure Hair

Jul 10, 2025  on Shopify

Rosie is so wonderful! I just started using it, and there were many settings that were unclear and small problems kept coming up. She patiently helped me solve every problem. With this kind of service attitude, I will continue to use this app.

Freedom Life Apparel

Jul 10, 2025  on Shopify

Gemma was an absolute game-changer for our website. She took the time to understand our brand and completely elevated the look and feel of our site. The custom color palette she selected gave everything a clean, cohesive, and professional edge, and the font choices brought the perfect balance of boldness and readability. What really stood out was her attention to detail and how effortlessly she tied everything together visually. Thanks to her design work, our website now truly reflects the quality and purpose behind our brand. If you're looking for someone who can transform your site into something that looks sharp and intentional—Gemma’s the one.

Annapolis Classics

Jul 10, 2025  on Shopify

The app is very useful when using product options. the range is huge for what you can do. I had a question and the support person Gemma was fast, accurate and very helpful. Bravo!

LetMeBakeIt

Jul 10, 2025  on Shopify

I’ve been using the Globo Product Options, Variant app on my Shopify store and I absolutely love it! The app is user-friendly and has allowed me to customize my product options exactly the way I wanted. A special thanks to Henry for his outstanding support—he helped me achieve the perfect look for my store. His assistance was quick, professional, and made the whole process smooth. Highly recommended for anyone looking to enhance their Shopify product options!

Bel Kai

Jul 09, 2025  on Shopify

The team provided GREAT support and we love the Product Options app. It's very easy and intuitive to use. Thank you!!

Mech-Fi

Jul 08, 2025  on Shopify

App works as intended, my support Henry helped me setup everything flawlessly, I would recommend the app to anyone who wants to have more personalized options for his products.

Brimarc Signage

Jul 08, 2025  on Shopify

Globo is easy as - and the online chat support is amazing! I spoke with Rose and she was helpful and able to show me how to create the design I needed.

Bohemian Wildflowers

Jul 08, 2025  on Shopify

This app is helping me to build out options for over 300 fabrics. When I had a small issue, Rosie was great and fixed my it quickly. Thank you!

HappyMade Crafts

Jul 07, 2025  on Shopify

I am new to Shopify and setting up a store, I realised pretty quickly that I need another app for my customisable products. After some reaserch, I chose Globo. And I am so happy I did! It is user-friendly and works smoothly with Shopify. I needed help to change some settings and got amazing help from Helen! Quick, eager to help and very service minded! Five stars from me!

Le Claire's

Jul 04, 2025  on Shopify

They have great responsive support that will answer all of your questions (also the stupid ones if you are like me and never knew you need to learn coding so bad in your life). Happiest subscription ever!

GrabBarSupply.com

Jul 04, 2025  on Shopify

Absolutely blown away by the support — Helen is a lifesaver! I am in awe. I literally spent the entire day trying to figure this out and should’ve reached out sooner — Helen, you are my hero today! Your guidance was clear, effective, and incredibly supportive. The video you provided gives me something to reference back to, which is so helpful moving forward. I now fully understand why this app has so many high ratings. Helen, your exceptional customer service has made me feel confident in using your services and excited to upgrade as I expand and load more products. Thank you so much!- Kelsey, GrabBarSupply.com

BORDANDO HILOS

Jul 04, 2025  on Shopify

Muy buena app! Mas barata que la competencia, muchas mas opciones y mas estetica! El soporte muy efectivo!

Madeingbg

Jul 03, 2025  on Shopify

Amazing support and very intuitive app to use, I have been using it earlier and then tried other apps, but I always come back to Globo. And a BIG shoutout to Henry in the support team, who helped me customize everything to my liking, even during night time!

HALLYUSUPERSTORE

Jul 03, 2025  on Shopify

Great app! I was able to create every custom option I needed, and Rosey was incredibly helpful throughout. Worth every penny—definitely a must-have app!

Postiche Wigs

Jul 03, 2025  on Shopify

This team should be studied, THEE BEST COSTUMER service ever. Literally had my website back on track within moments. I love you guys! Thank you. Especially you, Steven on the Globo Support Team

Draady

Jul 03, 2025  on Shopify

One of the best support experiences I’ve had on Shopify! Gemma went above and beyond to help me figure out a complex multi-product swatch setup. I wanted to link color family swatches to separate product pages and also sync variant images on the product page — and she clearly explained everything, step-by-step. She even suggested combining it with GLO Options for our specific needs. The app is powerful, flexible, and works perfectly when set up right. Big thanks to the support team — 100% recommended!

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