5 stars! We were stuck on a technical issue with function binding. Support engineer HELEN immediately pinpointed the key problem, and our issue was resolved right away. Professional, efficient, and highly recommended!

Amazing experience. Helen was so sweet and helpful and replied right away. She saved me when my website wasn’t working during a crucial time for my sales. 100% recommend and so grateful for the help!!!

I have added Globo Product Options to my Shopify website - It just needed a quick edit in my theme and I couldn't work it out.. Reached out to support - HELEN answered my query super quick and within no time had helped and fixed issue!! Something my customers have been requesting for 18months or longer done in less than half an hour.. It is going to save me so much time emailing and messaging after orders are placed! Thank you Helen!!

Super hard to use, I can't get the changes to reflect. I always have to contact support. Changes are not shown immediately, you have to add products. Modifying anything is a pain. It also creates multiple products for each variant so the store is full of products now. You have to be super patient and then wait a day for each support answer (from the US). since their support is in another time zone, probably Asia....

The support team is highly professional and responds promptly. When I discovered an issue with my settings in the middle of the night and couldn't adjust them myself, the support team was quickly reached and provided assistance.

This app saved me tons of time and headaches! Allowed me to apply custom personalization options to specific listings and make it look exactly how I needed. I only have the free plan, and the customer service was still super fast, responding within minutes. Helen was the one who helped me, she responded so fast and even customized my widget so the font and coloring matched my site. VERY satisfied. 100% would recommend!

J'ai contacté le support hier soir pour une modification de l'application sur mon site. C'est Helen qui s'est occupée du problème et qui l'a résolu dès le lendemain matin ! Merci Helen pour la rapidité de votre intervention. Je recommande cette application qui est super et qui a un SAV excellent. I contacted support last night to request a modification to the application on my website. Helen took care of the problem and resolved it the very next morning! Thank you, Helen, for your prompt response. I highly recommend this application; it's fantastic and has excellent customer support.

After weeks of working with a different variant app after updating my new Theme on various issues, I decided to uninstall that app and try a new one. In just a few minutes Helen at Globo had everything working extremely well. She was prompt in her replies to my emails. She effortlessly fixed the issues I was facing and do so with great customer service! GREAT JOB! Thank you!

The support was amazing. Helen saved me 1 week of work, did everything I asked in 10 minutes. The best :)

The app works perfectly and helped us manage products with over 100 variants. We needed help adjusting the product page and they were extremely efficient and very kind. I recommend it and will definitely use it in other stores. Thanks especially to Rosie!

Merci Rosie pour l’aide L’option ne s’affichait pas, elle m’a tout mis à jour et m’a beaucoup aidée

J'ai contacter le support pour un soucis daffichage . Helen ma resolu le probleme dés ma demande . parfait merci

I absolutely love it! I finally got exactly what I was looking for, and the quality exceeded my expectations. Their support team was amazing — Rosie went above and beyond to help me throughout the process and made everything so easy. I’m so thankful for the excellent customer service and attention to detail. Highly recommend!

Problem encountered and within 4 minutes they answered the chat, jumped onto my store and within 7 minutes the entire issues was resolved. I cannot fault this app or the team supporting it. I would highly recommend!

Thank you for solving my issue so quickly Helen, I am new to shopify so appreciate the great service and response. Happy with the app!

price add on feature is broken. When I told them this they said it wasn't and it was working, but it's still broken. No one contacted me about it. Super frustrating. :/

I was very promptly assisted by Rosie via live chat. She helped me customize the app and ensure it was styled according to my theme. It was incredibly helpful. The functionality of the app is also quite solid - it is simple and works well. I am happy with my purchase!

Rosie was very helpful in helping figure out how to configure a code so that when my customer clicked on a button, it would take them to a link. Thank you Rosie!

Ho chiesto supporto e Henric ha risolto in pochi secondi tutto!!! Se l’App do 5 stelle a Henric ne do 10 perché le persone come lui danno un valore aggiunto alle aziende!!!!

Highly recommend this App, their customer service is excellent, and they solve my problem rapidly, thank you Steven, Henric, and Helen, you are so great.