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Customer reviews: Hulk Product Options

Develop by HulkApps

Reviews (1,110)

Overall rating
4.7

What Merchants Think

Merchants have generally expressed high satisfaction with the "Hulk Product Options" app, citing its significant impact on their online stores. Many appreciate the app's ability to handle complex product options and its transformative effect on product customization. The customer service is consistently praised for its professionalism, responsiveness, and ability to solve issues quickly.

Key Strengths

  • Exceptional and responsive customer support
  • Effective handling of complex product customization
  • User-friendly interface with drag-and-drop functionality
  • Multiple product option configurations and conditional logic
  • Quick resolution of technical issues

Common Concerns

  • Initial difficulty in understanding app features
  • Compatibility issues with Shopify discounts and themes
  • Subscription upgrade required for basic logic features
  • Minor UI quirks, such as showing $0.00 initially
  • Some delays in response and issue resolution

Final Thoughts

Overall, "Hulk Product Options" is a highly regarded tool for enhancing product customization within Shopify stores. Despite some minor issues, the app's robust features and outstanding customer support make it a valuable asset for merchants looking to offer tailored product options to their customers.

Charlotte's Web

Nov 10, 2024  on Shopify

Hi, we had a couple of issues with discounts and currency converting, Muaza helped set up the discount code box for us and it now works perfectly. He was quick to respond and answered all my queries well, great customer service

Real Grass Puppy Potty

Nov 07, 2024  on Shopify

The whole team has been very accomodating since we integrated to Shopify, they always find a solution. Deepa especially today has resolved something troubling us for some time now, that even custom developers outside of this app were not able to help with. Thank you so much!

GoEngineer Store

Nov 07, 2024  on Shopify

Every time I have an issue, Hulk is so responsive and helpful with testing very custom ideas. Thank you for being a great partner!

Buy Wall Art

Nov 06, 2024  on Shopify

I had an issue with pricing (it fully disappeared from the site) and the team at Hulk Apps was so helpful. They responded within a a couple of hours and restored everything back within a day. So grateful for their prompt response and consistent communication. Highly recommend this app for your website!

Emerald Dental Works

Nov 05, 2024  on Shopify

Hulk Product Options has been a staple in our Shopify store since the beginning. The customer support and service is unrivaled as well as quick to deliver a top tier resolution. Can't recommend the product and team enough!

Mark's Corpex

Nov 03, 2024  on Shopify

There are not enough good things I can say about the app. I have been using it on multiple stores for several years and it has helped our companies generate countless sales. Recently i updated a product with a very complex and conditions scenario and I had trouble completing the product specs, so I asked the customer service experts to help... well Juan and Chirag were the two who handled my issue and successfully went through meticulous troubleshooting and then fixing everything for me. I appreciate you all and I will recommend you to all who read this review.

Valet de pique

Oct 29, 2024  on Shopify

Lorsque l'application ajoute une option payante, alors les pixels de conversion ne lisent pas cette option. Ce qui impacte les campagnes de conversion. Dommage...

Millercare

Oct 13, 2024  on Shopify

Been using the app for a few months now. Used the support for the first time today and they fixed my minor issue in minutes. Muaza was very helpful.

Simply Kreative Designs

Oct 06, 2024  on Shopify

Juan did so much to help me out with figuring out everything, but for some reason my site is not showing the work we have done. I am not sure if it is supposed to take a little while to show up or not, but the amount of time we just spent trying to correct everything was a good while. I would hate to have spent all that time working on trying to get things to work, and it doesn't. I just need a way to personalize a text box to make certiain products customizable.

Canion K9 Gear

Oct 03, 2024  on Shopify

Very good app and helpful support. Only wish the texts could be localized since I'm using two languages on my site.

Pinnacle Concealment

Oct 01, 2024  on Shopify

This is a great product if your Shopify products have many options (ie Color, sizes, features) that the native Shopify app can't support!

Rust Belt Love

Sep 30, 2024  on Shopify

We've been using the option sets for years now, and they work perfectly every time. The customer service has always been excellent and helpful! This is a great app!!

Corp USA | Corporate Kits and Supplies

Sep 29, 2024  on Shopify

Always fast customer support! Danko, Adis and the rest of the team do a great job and can help with customizations ! Thank you.

LECHI

Sep 20, 2024  on Shopify

The customer support rep was very patient and helpful. i would definitely recommend this app based on the help I received. Thank you again for being great at your job.

The Wedding Emporium

Sep 14, 2024  on Shopify

The support was really good when I upgraded my theme and needed help getting HulkApps showing again. 5 minute fix.... no stress & no tears!!!

Aria Paperie

Sep 10, 2024  on Shopify

I love the features of this app and the support is fantastic if you have a question. Iris helped with my query and explained everything to me in an easy to understand way. Thanks Iris!

ギャラリーメモリア東京日本橋

Sep 09, 2024  on Shopify

サポートのライブチャットでNitesh さんという方に相談しました。ライブチャットはGoogle翻訳で日本語を英語に変換して打ち込み、向こうからの返信は日本語に変換されます。数回やり取りして、日本円の表記に小数点以下(¥1000.00)の表示を¥1000にしてくださいました。早々に対応して頂き大変助かりました。

terlizziautoconcepts

Aug 29, 2024  on Shopify

Phenomenal app, the 24hr support is amazing. It has truly transformed my business online into being a truly modernized way to show off our products!

Pamper Haus Design Shop

Aug 19, 2024  on Shopify

5 Stars!!! I love this option app and the customer service and back end team are great to work with. They even helped to custom the option display. Love it!

Beyond outdoor living

Aug 15, 2024  on Shopify

Danko was so easy to communicate with and understood exactly what i needed and how to execute it with ease. and provided tutorial so I'm able to repeat the process.

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