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Customer reviews: Hulk Product Options

Develop by HulkApps.com

Reviews (1,896)

Overall rating
4.7

What Merchants Think

Merchants have generally expressed high satisfaction with the "Hulk Product Options" app, citing its significant impact on their online stores. Many appreciate the app's ability to handle complex product options and its transformative effect on product customization. The customer service is consistently praised for its professionalism, responsiveness, and ability to solve issues quickly.

Key Strengths

  • Exceptional and responsive customer support
  • Effective handling of complex product customization
  • User-friendly interface with drag-and-drop functionality
  • Multiple product option configurations and conditional logic
  • Quick resolution of technical issues

Common Concerns

  • Initial difficulty in understanding app features
  • Compatibility issues with Shopify discounts and themes
  • Subscription upgrade required for basic logic features
  • Minor UI quirks, such as showing $0.00 initially
  • Some delays in response and issue resolution

Final Thoughts

Overall, "Hulk Product Options" is a highly regarded tool for enhancing product customization within Shopify stores. Despite some minor issues, the app's robust features and outstanding customer support make it a valuable asset for merchants looking to offer tailored product options to their customers.

Journey Deeper

Apr 23, 2024  on Shopify

Amazing for my personalized products! I have been using HulkApps for four years now with seamlessness. Support is great! They are always there with any questions or concerns and go out of their way to personalize and fulfill my requests. I always leave them happy and well taken care of.

HnS Exclusive

Apr 21, 2024  on Shopify

I created a new option to have an add on to my tshirt listing and when it added the box was black and well as the color of the text. Within 10 minutes it was able to get fixed. I did not know what to do so harris joined as a collaborator and fixed it for me while showing me exactly what he did and made sure it will save like that for all future options. He was very nice and very helpful.

SCINTILLE ACCESSORI MODA

Apr 21, 2024  on Shopify

Professionali e rapidissimi nel risolvere il mio problema. Gentilissimi e molto disponibili. Davvero soddisfatta!!!

My Store

Apr 20, 2024  on Shopify

I loved the support they provide, Danko provided me excellent support and cleared all my doubts. Absolutely loved it. Thanks a lot for the help.

Shao Leather

Apr 19, 2024  on Shopify

Thanks to Adna for her professional assistance. She quickly helped me find the problem. It is worth recommending.

B3 Customs

Apr 17, 2024  on Shopify

I recently reached out to the customer service team of this app with a technical question, and I must say, the experience was nothing short of outstanding. Deepa, the representative who assisted me, was incredibly knowledgeable, patient, and efficient. She quickly understood my query and provided a clear and concise solution that resolved my issue in no time. What truly sets this app apart is its commitment to customer satisfaction. Deepa's professionalism and willingness to go above and beyond to ensure I had a seamless experience have left a lasting impression on me. It's rare to encounter such exceptional customer service these days, and I wholeheartedly commend the team for their exemplary efforts. In addition to its user-friendly interface and innovative features, the outstanding customer service I received reaffirms my confidence in this app. I highly recommend it to anyone looking for a reliable and customer-focused platform. Kudos to Deepa and the entire customer service team for setting the bar high and delivering an exceptional experience!

Pelletteria Coryum

Apr 17, 2024  on Shopify

I wrote to customer care for an help and their are awesome! They understood my need and took care of the setup. Thank you!

Runic Creative Products

Apr 14, 2024  on Shopify

App is a must have - support team is quick and very professional , they supported me in every way possible

Just Right Wigs

Apr 13, 2024  on Shopify

I submitted two tickets to help with issues with my website and Nitesh Shah from the app development team helped me out greatly and was so patient and ensured my website was how I wanted it! This application is a great addition to my website. I encourage anyone to try it out!

Baby Craft

Apr 12, 2024  on Shopify

The onboarding experience with HULK was excellent. Arijana set up a video meeting for me and spent 30 min walking me through the app configuration and how best to customize the tool for the store. And, offered ongoing support for new questions I might have. Knowledgeable, helpful, and very kind. Thank you Arijana! Dennis Boyle, babycraft.store

honeycombliving

Apr 12, 2024  on Shopify

This app has given me the ability to really tailor my products perfectly for my store and offer customers a range of options. Whilst the app itself is great, the support that is offered is what makes this one that I will continue using and highly recommend to anyone who needs multiple options for their products. Thank you for always being so helpful!

The Sleek Hound

Apr 11, 2024  on Shopify

The BEST options app out there. I have tried many. This is the most extensive app for options. I run a handcrafted goods store and everything I sell is a "design-your-own" concept. This app allowed my customers to customise everything from scratch and simplifies my process. Lots of room to play with to customise the look of the options too. Just ask them to help you. Manoj went an extra mile to work on updating new colour swatches that would normally take me a whole hour. He was always ready to help and super helpful. Highly reliable and trustworthy. Their customer service team is amazing and very responsive too. The price I pay for this app is really a tiny fee for what I gain in sales, because without this app I literally cannot sell anything. They have conditional logic that is really really wonderful to use too!

graphic press

Apr 11, 2024  on Shopify

Super happy with the customer support. Needed a customization done to our email and they handled all of the coding necessary for us. Within an hour of first reaching out, we had a customized service for no additional cost. There are still a couple of more features I'd like that I haven't found with any other add on app yet either, but the team at Hulk Apps said they will look into adding those features in the future and I have every reason to believe them. It's great working with a team that actually helps you and is continually making the app better.

Deer and Sparrow Cupples

Apr 09, 2024  on Shopify

Easy to set up and very quick to respond to queries. Also very quick and helpful when I have any issues with theme upgrades and extra coding. Thank you

DVERANO

Apr 06, 2024  on Shopify

Very fast in communicating! and so easy to use , once Nitesh pointed me in the right direction it was funny how simple it was

JOLYNNXHANDCRAFTS

Apr 05, 2024  on Shopify

The app was a little too hard for me to figure out but customer service was extremely helpful and was able to help me get the option on my website i was looking for. I am very happy with the help ive received.

Little Boudoir

Apr 04, 2024  on Shopify

Une prise en main relativement facile. Une intégration au thème efficace. Support TRES réactif et SUPER EFFICACE ! Toujours une solution proposée et concrète.

tonysshirtsandkreativekim

Apr 02, 2024  on Shopify

Amit was very helpful to assisting me with correcting my mistakes on the app. He assisted me very quickly with getting the upload options, note field, and due date setup on my website. I would recommend this app other users. I give them a five star, because the other app I installed, they never responded to my request.

MSRP FRANCE

Mar 29, 2024  on Shopify

L'équipe est au top. Super réactive, trés compétante. Ils règlent les bugs trés rapidement et accèdent aux demandes de personnalisation. On recommande à 200% cette app et toute l'équipe.

Love Olive Co

Mar 29, 2024  on Shopify

The Hulk product options app is a nice thing to have for more complex product options. We used it for customers to select the exact type of custom necklace that they wanted, and it helped customers and us to keep track of their order. I would recommend this app for any product that need more details input for check out. Great job!

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