Reviews: Hulk Product Options

Customer reviews: Hulk Product Options

Reviews (1,896)

Overall rating

4.7

5

149
4

8
3

1
2

1
1

3

What Merchants Think

Merchants have generally expressed high satisfaction with the "Hulk Product Options" app, citing its significant impact on their online stores. Many appreciate the app's ability to handle complex product options and its transformative effect on product customization. The customer service is consistently praised for its professionalism, responsiveness, and ability to solve issues quickly.

Key Strengths

Exceptional and responsive customer support
Effective handling of complex product customization
User-friendly interface with drag-and-drop functionality
Multiple product option configurations and conditional logic
Quick resolution of technical issues

Common Concerns

Initial difficulty in understanding app features
Compatibility issues with Shopify discounts and themes
Subscription upgrade required for basic logic features
Minor UI quirks, such as showing $0.00 initially
Some delays in response and issue resolution

Final Thoughts

Overall, "Hulk Product Options" is a highly regarded tool for enhancing product customization within Shopify stores. Despite some minor issues, the app's robust features and outstanding customer support make it a valuable asset for merchants looking to offer tailored product options to their customers.

The Modern Furniture Company

Oct 22, 2024 on Shopify

Good and Instant Support.Happy.

Simply Kreative Designs

Oct 06, 2024 on Shopify

Juan did so much to help me out with figuring out everything, but for some reason my site is not showing the work we have done. I am not sure if it is supposed to take a little while to show up or not, but the amount of time we just spent trying to correct everything was a good while. I would hate to have spent all that time working on trying to get things to work, and it doesn't. I just need a way to personalize a text box to make certiain products customizable.

Nordic Hydrate

Sep 17, 2024 on Shopify

Nice and effective support.

PC Alchemy

Sep 01, 2024 on Shopify

Good customer service and easy to use. Worth it!

Wren and June Co.

Jul 22, 2024 on Shopify

Bubba Bear Studios

Jun 20, 2024 on Shopify

This app is almost perfect! There are a few quirks that I wish could be done like I wish some listings wouldn't say $0.00 initially or show no price at all until an option is chosen, just little things like that, but overall I'd give this app a 4.7 star. The customer service is stellar and they respond so quickly and are so wonderful to work with. It's relatively easy to do on your own, once you get used to it. And what you can't figure out, you just reach out and they help you figure it out and VOILA! I would definitely recommend this app and it's been the best options app I've used and I've tried a handful. xo

tfench

Jun 09, 2024 on Shopify

The support advisor was outstanding Muaza and extremely helpful. The problem was immediately identified and sorted out. I gave the app 4 stars because there should have been more communication between Shopify and the app for the issue at hand (discounts and customization) as this issue as a whole took 3 attempts over 3 days and about 6 hours of time wasted plus lost me valuable time in which it send out a newsletter missing the deadline for a fathers day discount. Shopify seemed unable to identify the issue which is that the hulk customization app is not compatible with discounts. Whose fault this is i do not know .. however once the problem was identified by the 3rd shopify advisor and then the Hulk app advisor it was quickly sorted out. My advisor i feel went above the call of duty . The problem is resolved

Custom Sign Sisters

Apr 15, 2024 on Shopify

Great Add On and Great customization options!