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Customer reviews: Hulk Product Options

Develop by HulkApps

Reviews (1,156)

Overall rating
4.7

What Merchants Think

Merchants have generally expressed high satisfaction with the "Hulk Product Options" app, citing its significant impact on their online stores. Many appreciate the app's ability to handle complex product options and its transformative effect on product customization. The customer service is consistently praised for its professionalism, responsiveness, and ability to solve issues quickly.

Key Strengths

  • Exceptional and responsive customer support
  • Effective handling of complex product customization
  • User-friendly interface with drag-and-drop functionality
  • Multiple product option configurations and conditional logic
  • Quick resolution of technical issues

Common Concerns

  • Initial difficulty in understanding app features
  • Compatibility issues with Shopify discounts and themes
  • Subscription upgrade required for basic logic features
  • Minor UI quirks, such as showing $0.00 initially
  • Some delays in response and issue resolution

Final Thoughts

Overall, "Hulk Product Options" is a highly regarded tool for enhancing product customization within Shopify stores. Despite some minor issues, the app's robust features and outstanding customer support make it a valuable asset for merchants looking to offer tailored product options to their customers.

Merkisjoppan

Jun 24, 2025  on Shopify

Trivision Opticals

Jun 20, 2025  on Shopify

The application works exceptionally well, and the support team is both knowledgeable and responsive. It effectively met our store's needs, particularly in inventory and pricing management, as well as SKU assignment. Thank you, HulkApps team!

Sundara Clothings

Jun 20, 2025  on Shopify

This is Best you can find

BEERHUNTER

Jun 02, 2025  on Shopify

Great app and fantastic customer support, solved any issues or stylish changes we requested, instantly.

BananaBug Designs

May 31, 2025  on Shopify

Thank you! Amazing service to help solve my issue!

Walcot House

May 30, 2025  on Shopify

This app offers an impressive level of flexibility and customization, perfect for my complicated product options which the standard shopify options weren't able to handle. It's super intuitive and easy to use, even if you have little to no technical experience like me! The support team has been absolutely fantastic. They were incredibly helpful during the initial setup and responded immediately whenever I had questions. They even assisted with more advanced customizations, going above and beyond to make sure everything worked exactly how I wanted. This app has solved so many issues with the buying experience on my website. It’s made the ordering process much easier for customers and has given the site a more polished, professional feel. Highly recommended!

Old Fashioned Milk Paint UK

May 28, 2025  on Shopify

A fantastic app I have used on two Shopify sites now. I just needed some help as it had been a while since I added more options, and Mitali couldn't have been more helpful - even added my colours for me!

OPENBOX

May 27, 2025  on Shopify

Quick response and problem solving

Anchor Apparel & More

May 25, 2025  on Shopify

so easy to work with this app and the chat feature makes it even easier when I couldn't figure something out!

Claudia Dean World

May 22, 2025  on Shopify

this app is incredible! Sanjay is super helpful & this team really go above and beyond to ensure your needs are met!

Un Amour Neuf

May 21, 2025  on Shopify

Je débute dans l’e-commerce et cette application m’a vraiment facilité les choses. Dès le départ, l’équipe d’assistance a été très professionnelle et à l’écoute. Un grand merci à Iris, qui m’a aidé à résoudre plusieurs points d’ombre avec beaucoup de clarté. Son professionnalisme, sa réactivité et son sens de l’analyse m’ont été d’une grande aide. L’application est simple, intuitive et offre une multitude d’options qui rendent la gestion des produits sur Shopify bien plus confortable. Je la recommande vivement à tous ceux qui souhaitent rendre leur boutique plus fiable et performante.

Sophie Morrell

May 20, 2025  on Shopify

First of all I'd like to say that I have never submitted a review before to any company, although I read many reviews to make an informed choice . So the fact that I'm actually writing this review for Hulk Product Options is because I feel very strongly about letting other people know how good they are. As a small business owner I have always been overwhelmed by the sheer amount of apps available in the app store. Knowing where to start, who to trust and the amount of time that it takes up, just hoping that you might get a satisfactory app that will work. Initially I started using Hulk Apps Discounts in 2022 , it was recommended by a friend. The help I received from HA setting up the app was immediate, and second to none. As such I have used their Discounts app continuously and will continue to do so, as it works so efficiently. Recently I introduced a new section to our website and I wanted an app that would offer different options and variations of the same product. I naturally looked to Product Options by HA as it provided just what I needed. I also wanted to try if possible to stay within the same family of apps, so I would limit any conflicting apps. The app works straight away and is logical. However in my case, I'm not very clever with doing setups. So I turned to the HA customer support. Their tech support is absolutely brilliant! First through their chat and then email for a more detailed enquiry, and then a phone call was arranged to talk me through all the settings. I would particularly like to thank Sanjaysinh in tech support, who has helped me set up Product Options. He replies immediately to questions and then will set up a meeting if required. He also explains things very clearly and is brilliant with his technical support knowledge. I think it's so important that a company like Hulk Apps takes the time to invest in small businesses. They are obviously very forward thinking and in my opinion, way above the rest. It's very important because it is finding an app company you can trust and that recognises that not every online business has a high spending power, or understands how to set up apps to make them work efficiently. As such, Hulk Apps for us has been amazing and provides a partner to move forward with. As funds allow, I will start to use other apps they provide and I will stay with them for their unwavering help, dedicated personal support and forward thinking for small businesses. They are clearly aware that many businesses that run on the Shopify platform are small and they are prepared to invest their time and customer support. As such these businesses will grow and stay with HA for the long term. I would definitely recommend Hulk Apps and in this case Product Options to anyone. Thank you to everyone at Hulk Apps.

Bichobola

May 20, 2025  on Shopify

Súper contenta con la atención. Muy agradecida con Danna y todos el equipo que me ha ayudado muchísimo para resolver una duda que tenía, muy ágil y amable, me lo ha resuelto todo muy rápido y de forma súper eficaz. Una maravilla!

proto[Typist] Keyboards

May 19, 2025  on Shopify

Quick support, easy to configure and a great addition to our Shopify storefront

Florence London Jewellery

May 17, 2025  on Shopify

very helpful thank you

Bichobola

May 15, 2025  on Shopify

Súper contenta con la atención. Muy agradecida con Danna que me ha ayudado muchísimo para resolver una duda que tenía, muy ágil y amable, me lo ha resuelto todo muy rápido y de forma súper eficaz. Una maravilla!

Divan Base Direct

May 15, 2025  on Shopify

Great app but the best thing customer support is fantastic. Adis was so helpful and gave me great directions!

Das Blech Handels OG

May 14, 2025  on Shopify

The customer support is phenomenal. They had a lot of patience with our special request and created a custom calculator for our customers which is not only very easy to use in the front end but communicates the orders to the back end very clearly.

Embroidery Babe Design Co

May 13, 2025  on Shopify

I was able to chat with Cristian and Iris the day I downloaded this app and they were phenomenal with helping me create my first customized product link. I appreciated their help so much! I'm hoping that the app continues to work as well as the customer service. Thank you Cristian & Iris.

Neo Walk

May 10, 2025  on Shopify

Had an absolute emergency and hulk apps managed to sort it quickly and successfully - thank you!

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