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Customer reviews: HA Product Options Variants

Develop by Shopify

Reviews (1,118)

Overall rating
4.8

What Merchants Think

Merchants have generally expressed high satisfaction with the "Hulk Product Options" app, citing its significant impact on their online stores. Many appreciate the app's ability to handle complex product options and its transformative effect on product customization. The customer service is consistently praised for its professionalism, responsiveness, and ability to solve issues quickly.

Key Strengths

  • Exceptional and responsive customer support
  • Effective handling of complex product customization
  • User-friendly interface with drag-and-drop functionality
  • Multiple product option configurations and conditional logic
  • Quick resolution of technical issues

Common Concerns

  • Initial difficulty in understanding app features
  • Compatibility issues with Shopify discounts and themes
  • Subscription upgrade required for basic logic features
  • Minor UI quirks, such as showing $0.00 initially
  • Some delays in response and issue resolution

Final Thoughts

Overall, "Hulk Product Options" is a highly regarded tool for enhancing product customization within Shopify stores. Despite some minor issues, the app's robust features and outstanding customer support make it a valuable asset for merchants looking to offer tailored product options to their customers.

terlizziautoconcepts

Aug 29, 2024  on Shopify

Phenomenal app, the 24hr support is amazing. It has truly transformed my business online into being a truly modernized way to show off our products!

Pamper Haus Design Shop

Aug 19, 2024  on Shopify

5 Stars!!! I love this option app and the customer service and back end team are great to work with. They even helped to custom the option display. Love it!

Beyond outdoor living

Aug 15, 2024  on Shopify

Danko was so easy to communicate with and understood exactly what i needed and how to execute it with ease. and provided tutorial so I'm able to repeat the process.

AllDrops Online Store

Aug 12, 2024  on Shopify

I would like to send special thanks to Mr. Harun Fazlagic. He made my life easy by helping me and explained all features of the app. Hulk app is an integrated and equipped system that makes it easy for you to control the design of your store with ease and smoothness. It contains several tools that you can use to cover all your needs. I recommend this program to every user who wants to develop his own store with the latest technology.

Bespoke Baby Co

Aug 10, 2024  on Shopify

Anytime i need anything modified or altered, Uluwaj its so great at turning it around very quickly! Customer service is amazing and im not spending hours on end trying to explain what i needed done. They just get it! Highly recommend, thank you Uluwaj!

Ceiling Fan Shoppe

Aug 09, 2024  on Shopify

We have used Hulk Product Options since out sites started. I am now taking overt The management and my first problem I needed to solve was addressed in lightening speed. Clear answers to an odd problem in a maybe an hour?!! I am really impressed!

The Commonfolk Online

Aug 04, 2024  on Shopify

The chat box with Iris today was very helpful when I was trying to figure out how to do something. Great app gets used alot.

Modern Coastal Living

Jul 31, 2024  on Shopify

I would like to thank Hulk Apps for giving me the time to understand if the product options is right for me. I am building quite a complex store and this is my first website I've built, as I am trying to start my own business. I would particularly like to thank Harris & Christian for their patience and support

Elefant Tailz

Jul 26, 2024  on Shopify

App was just what I needed to add a customization option for my website orders. Excellent customer support! I sent a request late on a Friday evening, and they had my issue resolved within 30 minutes. Great customer service!

Ballard Bear

Jul 25, 2024  on Shopify

Simply amazing for what I need which is a simple personalised engraving on my products as an upsell. I am not the most fantastic tech person, the 24 hour help was phenomenal and quick. I was able to ask questions and be guided to have this set up very quickly. It looks great and I was even able to set the options to match my store. Clean, simple, great support.

It Just Doesn't Stop

Jul 25, 2024  on Shopify

**Review for Hulk Product Options Plugin** The Hulk Product Options plugin is a fantastic addition to any Shopify store. It's easy to use, offering a variety of product customization options with a simple drag-and-drop interface. The performance is reliable, and the customer service is outstanding, providing quick and effective support. Overall, a great tool for enhancing your store's product options.

Dynagem

Jul 17, 2024  on Shopify

Excellent App and does exactly as described with a very helpful support team who are always there should any issues arise. Highly recommended!

Willow George Cake Co

Jul 15, 2024  on Shopify

We love this app, once you get the hang of it (as a non-tech savvy person) the options are basically endless. The tech support is brilliant, patient and so very skilled with solving multiple possible solutions! I'm very happy, and would highly recommend Thankyou for the help!

Monica's Gourmet Cookies

Jul 10, 2024  on Shopify

Hulk Product is an easy app to use. Whenever we've had an issue with it or our theme needs updating, they have been quick, fast, and super helpful! Definitely recommend!

Wolki Farm

Jul 03, 2024  on Shopify

We moved across to shopify from woocommerce earlier this year in order to become much more flexible in meeting customers needs. As a small farmer directly marketing the whole animal, this is an increasingly complex task. One of our goals this year was to enable a customer to buy the particular cuts they want, and in an easy 1 page order form so our wholesale customers can also buy what they wanted as fast as possible. This sounds fairly rudimentary; however, we also didn’t want another 150 “products” on our shopify store which affected our marketing in other ways. Plenty of apps could aggregate your products into a one page form easy enough, but nothing could sell “products” that weren’t products in the shopify sense. Our only way to get a one page ordering form that could meet our retail and wholesale needs as well as our own business systems (flexibility being foremost) was to try and find a developer to code an app from scratch for us. Obviously a big expense with an unknown outcome. During our research of the shopify app ecosystem we came across Hulk Product Options. Their of unlimited options to a single product looked promising, it was close to what we needed. We approached them to see if it could be modified to fit our needs and they seemed happy to help. We held off on our developer search and Danko from Hulk Apps got us a version 1 modification to their Hulk Product Options. Like everything in tech, new problems appeared. We were bending their system in ways it was never intended and we responded with a thank you but here is a long list now to make it work. Incredibly, they obliged. We have gone back and forth over the last couple of months refining what in our opinion was already the most powerful product options app of its kind, into a customisable, feature rich, easy ordering (plus very usable in the UI/UX sense) app that allows us to have the most flexible product offerings in a single ordering page. There is nothing like this on the internet let alone shopify. Imagine being in a butcher shop selecting from their displays that day. A week later it might be a different offering. Translate that to the ecommerce world. Can you imagine managing some 150 products that can change weekly whilst managing other channels such as marketing, seo, google adwords etc. The shopify product system didn’t handle this robustly enough for us. Hulk apps have been great in modifying their Product Options app to our needs. Danko from Hulk understood our needs and took initiative. In doing so Hulk have developed what we feel is a great app for others to try. There is now no longer a gap in the shopify app ecosystem for simple ordering on a single page that doesn’t simply aggregate products allowing no flexibility.

DIARGE

Jun 30, 2024  on Shopify

I think it's an easy-to-use app with plenty of features. Customer service is also good. I consulted with them about removing the decimal point notation for Japanese yen, and they responded. They also fixed an error in my cart that I didn't notice.

tinyfeats

Jun 27, 2024  on Shopify

Hulk has really great customer service. Everytime I reach out (which is pretty rare) they solve the problem quickly and their support staff is always friendly. Great app and company.

Coloured Screws

Jun 26, 2024  on Shopify

EDITED FROM 5 STAR THIS APP IS ONLY WORTH USING IF YOU UPGRADE TO THE SECOND LEVEL OF SUBSCRIPTION ($20) BASIC LOGIC IS LOCKED BEHIND IT. Works extremely well, it has every option you could imagine. Text boxes, Swatches, Tick boxes. The logic works perfectly. It may take a while to understand what each option does, but it's very simple when you do. The support is also exceptional, arguably the best I have ever used. They will add custom code if their display options aren't what you need. A big thanks to Haris.

The Uniform Company

Jun 24, 2024  on Shopify

Fantastic app, couldn't run the store without it now. Very helpful support that provide detailed screenshots and video of any problem resolutions.

Bubba Bear Studios

Jun 20, 2024  on Shopify

This app is almost perfect! There are a few quirks that I wish could be done like I wish some listings wouldn't say $0.00 initially or show no price at all until an option is chosen, just little things like that, but overall I'd give this app a 4.7 star. The customer service is stellar and they respond so quickly and are so wonderful to work with. It's relatively easy to do on your own, once you get used to it. And what you can't figure out, you just reach out and they help you figure it out and VOILA! I would definitely recommend this app and it's been the best options app I've used and I've tried a handful. xo

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