Taranker.Com Logo
Hulk Product Options logo

Customer reviews: Hulk Product Options

Develop by HulkApps

Reviews (1,110)

Overall rating
4.7

What Merchants Think

Merchants have generally expressed high satisfaction with the "Hulk Product Options" app, citing its significant impact on their online stores. Many appreciate the app's ability to handle complex product options and its transformative effect on product customization. The customer service is consistently praised for its professionalism, responsiveness, and ability to solve issues quickly.

Key Strengths

  • Exceptional and responsive customer support
  • Effective handling of complex product customization
  • User-friendly interface with drag-and-drop functionality
  • Multiple product option configurations and conditional logic
  • Quick resolution of technical issues

Common Concerns

  • Initial difficulty in understanding app features
  • Compatibility issues with Shopify discounts and themes
  • Subscription upgrade required for basic logic features
  • Minor UI quirks, such as showing $0.00 initially
  • Some delays in response and issue resolution

Final Thoughts

Overall, "Hulk Product Options" is a highly regarded tool for enhancing product customization within Shopify stores. Despite some minor issues, the app's robust features and outstanding customer support make it a valuable asset for merchants looking to offer tailored product options to their customers.

K&C's Special T's & Cool Beans Graphics

Aug 27, 2025  on Shopify

Great app that helps with customization for customers. Customer service is great and prompt when there are questions.

The Trophy King

Aug 18, 2025  on Shopify

Listen.... I have been using Hulk apps for quite some time, and every single time you have a problem, the tech team is there to help you! They should be teaching other app companies how to handle customer service! I highly recommend these superstars!

SVITZA

Aug 12, 2025  on Shopify

Hulk Product Option is an amazing app for my business. Support team always help me whenever I need. I definitely recommend

Friday's Garden

Aug 10, 2025  on Shopify

Amazing Live Chat, Adis helped me multiple times while we were having some issues with integrating the app to our existing & new listings.

Fitnook Pro

Jul 28, 2025  on Shopify

I’m on the UX team, and this app makes our product pages more flexible without confusing customers. Shoppers can pick and customize what they want quickly, and it keeps the checkout smooth.

Porch Perfect

Jul 15, 2025  on Shopify

Cristian was able to spend over an hour with us going through settings to help us add dropdown menu's. For newbies this was very helpful as we were lost.

Trivision Opticals

Jun 20, 2025  on Shopify

The application works exceptionally well, and the support team is both knowledgeable and responsive. It effectively met our store's needs, particularly in inventory and pricing management, as well as SKU assignment. Thank you, HulkApps team!

BEERHUNTER

Jun 02, 2025  on Shopify

Great app and fantastic customer support, solved any issues or stylish changes we requested, instantly.

Walcot House

May 30, 2025  on Shopify

This app offers an impressive level of flexibility and customization, perfect for my complicated product options which the standard shopify options weren't able to handle. It's super intuitive and easy to use, even if you have little to no technical experience like me! The support team has been absolutely fantastic. They were incredibly helpful during the initial setup and responded immediately whenever I had questions. They even assisted with more advanced customizations, going above and beyond to make sure everything worked exactly how I wanted. This app has solved so many issues with the buying experience on my website. It’s made the ordering process much easier for customers and has given the site a more polished, professional feel. Highly recommended!

Old Fashioned Milk Paint UK

May 28, 2025  on Shopify

A fantastic app I have used on two Shopify sites now. I just needed some help as it had been a while since I added more options, and Mitali couldn't have been more helpful - even added my colours for me!

Anchor Apparel & More

May 25, 2025  on Shopify

so easy to work with this app and the chat feature makes it even easier when I couldn't figure something out!

Dungeon Master Minis

May 24, 2025  on Shopify

The app does what it needs to by adding options. BUT,(and it's a big but) there are several basic shopify features that are disabled when using Hulk. 1) Your addons no longer show up on SHOP or alternate merchant stores like Google or Tiktok. Since it's no longer a variant in Shopify, it's not recognized as an option. 2. You lose the ability to use auto discounts. Auto discounts will glitch the price so customers can check out without the addon prices. 3. Lastly (that i've found so far, 2 days in) You also lose the ability to have quick pay methods in your cart area. This is enabled on checkout or the product pages only. The bugs cause a reading refresh issue that allows customers to checkout without having to pay for the addon. The support is very responsive and I feel they are top notch. They were able to help me understand the limitations of their app, which seems to affect others addon apps and not just theirs. When I first started I wanted it to look like it was seemless with the rest of my website, it doesn't seem like the settings had button shape options to be able to match the style of my shop. They did offer to have a programmer fix it, but I was able to fix it myself via CSS.

Claudia Dean World

May 22, 2025  on Shopify

this app is incredible! Sanjay is super helpful & this team really go above and beyond to ensure your needs are met!

VELTUFF® UK

May 22, 2025  on Shopify

App is very capable and support is very responsive and have gone over an above to assist. It is a little confusing to configure yourself without support and documentation is a little light.

Un Amour Neuf

May 21, 2025  on Shopify

Je débute dans l’e-commerce et cette application m’a vraiment facilité les choses. Dès le départ, l’équipe d’assistance a été très professionnelle et à l’écoute. Un grand merci à Iris, qui m’a aidé à résoudre plusieurs points d’ombre avec beaucoup de clarté. Son professionnalisme, sa réactivité et son sens de l’analyse m’ont été d’une grande aide. L’application est simple, intuitive et offre une multitude d’options qui rendent la gestion des produits sur Shopify bien plus confortable. Je la recommande vivement à tous ceux qui souhaitent rendre leur boutique plus fiable et performante.

Sophie Morrell

May 20, 2025  on Shopify

First of all I'd like to say that I have never submitted a review before to any company, although I read many reviews to make an informed choice . So the fact that I'm actually writing this review for Hulk Product Options is because I feel very strongly about letting other people know how good they are. As a small business owner I have always been overwhelmed by the sheer amount of apps available in the app store. Knowing where to start, who to trust and the amount of time that it takes up, just hoping that you might get a satisfactory app that will work. Initially I started using Hulk Apps Discounts in 2022 , it was recommended by a friend. The help I received from HA setting up the app was immediate, and second to none. As such I have used their Discounts app continuously and will continue to do so, as it works so efficiently. Recently I introduced a new section to our website and I wanted an app that would offer different options and variations of the same product. I naturally looked to Product Options by HA as it provided just what I needed. I also wanted to try if possible to stay within the same family of apps, so I would limit any conflicting apps. The app works straight away and is logical. However in my case, I'm not very clever with doing setups. So I turned to the HA customer support. Their tech support is absolutely brilliant! First through their chat and then email for a more detailed enquiry, and then a phone call was arranged to talk me through all the settings. I would particularly like to thank Sanjaysinh in tech support, who has helped me set up Product Options. He replies immediately to questions and then will set up a meeting if required. He also explains things very clearly and is brilliant with his technical support knowledge. I think it's so important that a company like Hulk Apps takes the time to invest in small businesses. They are obviously very forward thinking and in my opinion, way above the rest. It's very important because it is finding an app company you can trust and that recognises that not every online business has a high spending power, or understands how to set up apps to make them work efficiently. As such, Hulk Apps for us has been amazing and provides a partner to move forward with. As funds allow, I will start to use other apps they provide and I will stay with them for their unwavering help, dedicated personal support and forward thinking for small businesses. They are clearly aware that many businesses that run on the Shopify platform are small and they are prepared to invest their time and customer support. As such these businesses will grow and stay with HA for the long term. I would definitely recommend Hulk Apps and in this case Product Options to anyone. Thank you to everyone at Hulk Apps.

Bichobola

May 20, 2025  on Shopify

Súper contenta con la atención. Muy agradecida con Danna y todos el equipo que me ha ayudado muchísimo para resolver una duda que tenía, muy ágil y amable, me lo ha resuelto todo muy rápido y de forma súper eficaz. Una maravilla!

Bichobola

May 15, 2025  on Shopify

Súper contenta con la atención. Muy agradecida con Danna que me ha ayudado muchísimo para resolver una duda que tenía, muy ágil y amable, me lo ha resuelto todo muy rápido y de forma súper eficaz. Una maravilla!

Divan Base Direct

May 15, 2025  on Shopify

Great app but the best thing customer support is fantastic. Adis was so helpful and gave me great directions!

Das Blech Handels OG

May 14, 2025  on Shopify

The customer support is phenomenal. They had a lot of patience with our special request and created a custom calculator for our customers which is not only very easy to use in the front end but communicates the orders to the back end very clearly.

Scroll to Top