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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,468)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

VULFIs Manufaktur - B2B

Sep 18, 2024  on Shopify

I had a lot of custom things to style and make it work together with tax display, quantity break, volume discount and many more. The team always tried to find the best solution and JULIE is a real gem in customer communication and very reliable in taking care of your needs. Highly recommend and congrats to JULIE for doing such an awesome job.

KAUREUM

Sep 17, 2024  on Shopify

Wow - I reached out to fix a technical issue and Julie was so kind and professional and explained everything clearly and fixed the issue quickly. Amazing service!!!

HVACDIRECT PTY. LTD.

Sep 15, 2024  on Shopify

It took me long time find such tool with infinite options that apply discount, and the service is world-class!

Milestone Designs LLC

Sep 11, 2024  on Shopify

GREAT, The free version by far is better than any other free app I have used for personalization. I have also used the help chat and they were very helpful & fast in solving my issue.

URBAN CHIC HAIR

Aug 29, 2024  on Shopify

非好的一个插件,他们的服务很到位,可以帮助修改,达到我想要的效果,很满意他们的产品。

FRENCH VANILLA CHARM

Aug 26, 2024  on Shopify

Im loving the customer service of this company, top notch !! Julie, has held my hand by teaching me how to set this app up on my shopify store. Best, Customer service!!!

Leaf Stopper

Aug 25, 2024  on Shopify

This is a fantastic variant app. We had a huge amount of variants as our users essentially build a kit of our product. The team have gone above and beyond, supporting us during development before we were a customer and of course during our subscription. Just absolutely amazing support. I highly recommend this app.

Lilo Craft

Aug 21, 2024  on Shopify

OMG Julie was so nice walk me true all the step! She was amazing and the app what I was looking for! She was very fast and super helpful , she need a raise ! Thank You

HÜPPE

Aug 21, 2024  on Shopify

If you need to expand options within products and Shopify is not enough for you, then this application is ideal. We solved the problem of how to pass multiple parameters and generate dynamic code that merges at the end. Thanks to the BSS: Product variant options team, they customized the add-on for us and it works perfectly! I can definitely recommend it.

CHAM'A Pearled Candles

Aug 19, 2024  on Shopify

I've just downloaded the app so haven't had the chance to check it fully. However, the interface is super user friendly. What I loved most about the app is the support! Julie was exceptionally nice and useful with solving my problem. She even made the effort to suggest an additional change to improve our website. highly recommended!

Diana 14k Oro

Aug 09, 2024  on Shopify

Julie Is the best!! outstanding customer service!! app is easy to set up, I needed help and it was late at night and they still helped me.

Bossy by Boston

Aug 08, 2024  on Shopify

Perfect feature for customised products, allows you to have more than 100 variants which shopify doesn't offer. The support was exceptional, they helped add the coding to my website. The only downfall is you will have to pay for the Platinum service if you want to be able to access all the features, but it is worth it!

Sentimental by Design

Aug 08, 2024  on Shopify

I have been using this app for a few days now and need assistance navigating the uploads and installations. Customer service was absolutely amazing at helping me understand what I needed to do to make everything work with my store. I was able to incorporate all the variants I needed for my store. I'm not tech-savvy and customer service made it so I could get everything I needed for my shop. I'm beyond grateful to Julie and her patience with all my questions.

NorCal Fire & Grill

Aug 05, 2024  on Shopify

Always quick and easy to work with them! They have taken care of me from day one and plan to use them on every online store i create!

www.madelladesignsandco.com.au

Aug 04, 2024  on Shopify

I am extremely happy with not only the quick response from Julie but the issue I was having was resolved within minutes of my initial contact. Thank you so much Julie! really appreciated. Kind regards, Shayna

Prime Outdoor Store

Aug 02, 2024  on Shopify

Amazing customer service. Stuck with me to get my first option set completed. It was a complex Option set with 25 variants, followed by 4 more options with variants. I had issue with another app, deleting my price by variant. So far this hasn't broken. Very impressed. Thank you!

Samurai's Cut

Aug 01, 2024  on Shopify

app davvero ottima che uso dal 2021. E' gratuita e ha sempre funzionato bene. Assistenza ottima con Julie. Grazie.

MiniGymRats

Jul 28, 2024  on Shopify

The app works very well but what really surprised me was their support team, so helpful. They solved my issue very fast and the communication was very pleasant. 5/5

Tinybook Whispers

Jul 26, 2024  on Shopify

I love this app! I had some issues while building my website, and the support team was incredibly patient and helpful. They resolved so many of my problems. Their quick responses and friendly attitude made the whole experience so much easier. Highly recommend!

Eco Cycle Store

Jul 23, 2024  on Shopify

Amazing Service From Julie Highly helpful and was able to resolve all my problems brilliant person to be connected with.

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