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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,468)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

We are the athletes

Oct 06, 2024  on Shopify

They are professional and helped me a lot even when I didn't understand what to do. They will walk you through everything you need to do to fix your site

Aussie Dreamtime

Oct 05, 2024  on Shopify

I love Vietnamese and their usefull app. This app is what I need, the support is also awesome. I would like to send a big thanks to Lily who support me alot. Hope this help. Strongly recommend this app to everyone.

WLMR's Corner

Oct 04, 2024  on Shopify

Julie is very quick to respond and very helpful. The app is well made with many options available and easy to set up. Please note that variants/options made on the app will not appear in your shipping profiles like shopifys but if you do not need them to appear then this app is for you!

N-ticing Cakes

Oct 03, 2024  on Shopify

Easy to use app and great customer support team! They were prompt and helpful and was able to do exactly what i wanted!

bannerama

Oct 03, 2024  on Shopify

Ich habe die App gebraucht, weil die limitierte Anzahl von 3 Optionen pro Produkt zu wenig sind! Und ich bin überrascht, wie gut die App funktioniert! Und der Support ist schnell!

Bobbles and Berries

Oct 02, 2024  on Shopify

My webshop is pretty simple and my use of BSS is equally simple but it does exactly what I need it to do. It's reliable and it updates well when I update my Shopify theme. It's not something I really ever have to think about which makes it absolutely wonderful! It works perfectly for my needs.

Barry Island Spirits Co

Oct 02, 2024  on Shopify

App did exactly what I needed it to do (allow customers to leave gift messages with orders) and the support was brilliant. Very happy

La Fleurist

Oct 02, 2024  on Shopify

I've been using this app and I'm really impressed with the wide range of features it offers. It provides a lot of options for different products, making it easy to find what you're looking for. The support team is also fantastic always enthusiastic and very helpful whenever I need assistance. Overall, it's been a great experience!

J Got U Hooked

Oct 02, 2024  on Shopify

Yes - BSS Product Variants was very helpful - they were able to help me in less than 3 minutes. I look forward to using these options throughout my website!

Impresiónate

Oct 01, 2024  on Shopify

Una app que resuelve muchos problemas, muy facil e intuitiva y ademas tiene una atencion al cliente muy buena y rapida. Muy recomendable tanto para principiantes como para expertos!!

Empower Wealth

Sep 30, 2024  on Shopify

I received help and my problem was solved within minutes. The chat suggested and assisted with all my questions that I had. Great customer service, would highly suggest this app!

Send a Prayer

Sep 30, 2024  on Shopify

Perfect app that does what it say it does, and even better that it's FREE! Great fast customer service, too!

Krokk

Sep 30, 2024  on Shopify

Super app ! The value is huge for a free app. And the support team is amazing. Julie was really helpful, she replied fast and made the improvements on our website. Thank you so much !

Glaze Me Pretty

Sep 30, 2024  on Shopify

It does exactly what I need: product options without assigning stock to each variant. Great customer support.

Performance 4x4

Sep 30, 2024  on Shopify

Only been using it for a few days, but so far so good. First experience with support has also been positive.

Peachey Events

Sep 29, 2024  on Shopify

5* Service, answered all of my queries quickly and helped me understand what I needed to do. Than you so much.

beigecraft

Sep 26, 2024  on Shopify

I had a fantastic experience working with Julie and Lily from BSS! They were instrumental in helping me integrate the app into my website and quickly resolved a critical issue that was holding up my shop. A big thank you to the entire technical team at BSS for their expertise and support. Thanks to their help, I’m now up and running! Highly recommend their services!

Milestoneedmarketplace

Sep 22, 2024  on Shopify

Julie was incredible - finding ways to help customize the app in exactly the way we needed. She was thorough, patient and kind! Appreciate you!

Epic Linen

Sep 19, 2024  on Shopify

This app has given us more than a simple solution to the variant problem with Shopify. It has a large number of features that help us provide all the customisation we want to provide for our customers. Julie and her team have been especially helpful with resolving any compatibility or technical issues with our site's features. This really is a company that care about their customers and we greatly appreciate their support team for being there for us, which is a large reason why we have loyalty to BSS.

Baby Poster Shop

Sep 18, 2024  on Shopify

Great customer support! After contacting them we started to chat in 10 minutes. Even tough I had some questions which I could have find myself, Julie explained everything very well. The team customised my storefront in an hour with a setting which is not available as standard. I also got suggestions from Julie to change a couple tiny things on the storefront in their app, which is not possible to do for myself. So she did for me. Thank you!

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