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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,468)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Greetings for Earth

Nov 02, 2024  on Shopify

I had some trouble coding the file upload on the cart page and the BSS support team was very responsive and resolved this for me quickly. Allowing me to start maximizing my revenue quickly. Great customer service. Thank you!

Lunara Jewels Paris

Nov 01, 2024  on Shopify

Support super réactif et efficace fonctionnalités intéressantes tout ça gratuitement je recommande !

My Store

Nov 01, 2024  on Shopify

I am extremely satisfied with the performance of this Shopify app. It works flawlessly and has exceeded my expectations. The user interface is intuitive and easy to use, which has greatly helped me manage my business more efficiently. I especially want to highlight the customer service. The support team is fantastic! They respond quickly to inquiries and are very helpful. It’s reassuring to know that I can always count on support for any questions or issues. I highly recommend this app to anyone looking to improve their Shopify experience. A big thank you to the team behind this great app!

My Store

Nov 01, 2024  on Shopify

Great simple app that should have been available in Shopify to begin with. Staff was very helpful and quick to respond. Only needed customer to provide comments in choosing a variant, but not affecting the stock number.

Dollette Jewels

Nov 01, 2024  on Shopify

Thanks to this app I was able to add logical conditioning to my page, it saved me a lot of time and effort, now instead of making many products I make one and clients customize it to their liking

SABIDURI

Oct 31, 2024  on Shopify

The assistance is really good, they assisted me with everything until I was satisfied. it's easy to use and it gives your store a luxury touch.

Dune Goons

Oct 31, 2024  on Shopify

Best Customer Service ever! Support was even willing to help with much more than needed. I'm so happy I found this app. It lets me add customer comments to product pages for important info we need when a customer is ordering.

Pixelframe

Oct 30, 2024  on Shopify

Easy setup! Nice and fast support. Everything is supported. Some little things cannot be translated but this is fine for me.

Glacia

Oct 30, 2024  on Shopify

The customer support is very helpful and quick to respond. I shared the product page and they helped implement suggestions and improvements that I didn't know were possible.

My Store

Oct 30, 2024  on Shopify

Excellent service !!!!!! The app itself is easy to use and very useful for my store . Looking forward to see more app from you guys!

Pickleball Finds

Oct 30, 2024  on Shopify

I am loving the app and the support is AMAZING!! Julie and Lily are so helpful. I needed help with a couple of my products that needed several options and Julie setup a meeting to walk me through the steps. If you need a good variant app with EXCELLENT customer support this is the one for you.

Modern Mythos Art

Oct 30, 2024  on Shopify

It seems this app only provides 'add-on price' functionality. So if you have variant prices that depend on other selections, it's probably too limited for you. Otherwise, it would be a good option.

Pencil Fight Print Shop

Oct 29, 2024  on Shopify

This app was exactly what I was needing. It was easy to set up and has quickly increased the usability and customer experience of our store.

Urban Pedaler

Oct 29, 2024  on Shopify

Super Helpful Support, Quick response and super knowledgeable. This app allowed us to effortlessly extend the capability of our Shopify variant options. It's super straight forward and easy to use.

Lazy Birds

Oct 28, 2024  on Shopify

Super easy to navigate and amazing support that's super helpful. Definitely recommend for all variant option needs.

AUCLAIR

Oct 28, 2024  on Shopify

Excellent customer service, I am extremely impressed. Some of my questions were so obvious but were met with patience and helpful guidance. The app itself is amazing and works so well, I highly recommend this. Julie has been exceptional!!

artbykyoko

Oct 28, 2024  on Shopify

I had a hard time to find an app that has multiple variant options including file upload, and this app has it all! I also only found this out because I had an issue with another app which I was using the file upload for, and the BSS support chat Julie told me that it's all possible here. I also love the fact that chat is available when many apps don't offer that. She stayed with me the whole time of reinstalling to get what I needed! I recommend this app to everyone who is offering custom products for people!

Slater Strength

Oct 27, 2024  on Shopify

I have tried around 5 other apps and this is by far the best! So easy to use, not glitchy, great customer service. Highly recommend!

Crayon Box India

Oct 27, 2024  on Shopify

This app helped to implement very simple solution to my customisation problem for my products. Helpful chat support. Easy to setup and configure. Highly recommended

ICE DRAGON

Oct 27, 2024  on Shopify

This app offers excellent customer service; every time I’ve had an issue, the support team has been prompt, professional, and incredibly patient, which makes using the app a breeze. The features are comprehensive and cover a wide range of needs. Additionally, the setup options are straightforward and user-friendly, making it easy to configure everything in no time. Overall, this is an app I’d highly recommend!

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