OPTIS Product Options, Variant logo

Customer reviews: OPTIS Product Options, Variant

Reviews (1,367)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Diana 14k Oro

Aug 09, 2024  on Shopify

Julie Is the best!! outstanding customer service!! app is easy to set up, I needed help and it was late at night and they still helped me.

Bossy by Boston

Aug 08, 2024  on Shopify

Perfect feature for customised products, allows you to have more than 100 variants which shopify doesn't offer. The support was exceptional, they helped add the coding to my website. The only downfall is you will have to pay for the Platinum service if you want to be able to access all the features, but it is worth it!

Sentimental by Design

Aug 08, 2024  on Shopify

I have been using this app for a few days now and need assistance navigating the uploads and installations. Customer service was absolutely amazing at helping me understand what I needed to do to make everything work with my store. I was able to incorporate all the variants I needed for my store. I'm not tech-savvy and customer service made it so I could get everything I needed for my shop. I'm beyond grateful to Julie and her patience with all my questions.

NorCal Fire & Grill

Aug 05, 2024  on Shopify

Always quick and easy to work with them! They have taken care of me from day one and plan to use them on every online store i create!

www.madelladesignsandco.com.au

Aug 04, 2024  on Shopify

I am extremely happy with not only the quick response from Julie but the issue I was having was resolved within minutes of my initial contact. Thank you so much Julie! really appreciated. Kind regards, Shayna

Prime Outdoor Store

Aug 02, 2024  on Shopify

Amazing customer service. Stuck with me to get my first option set completed. It was a complex Option set with 25 variants, followed by 4 more options with variants. I had issue with another app, deleting my price by variant. So far this hasn't broken. Very impressed. Thank you!

Samurai's Cut

Aug 01, 2024  on Shopify

app davvero ottima che uso dal 2021. E' gratuita e ha sempre funzionato bene. Assistenza ottima con Julie. Grazie.

MiniGymRats

Jul 28, 2024  on Shopify

The app works very well but what really surprised me was their support team, so helpful. They solved my issue very fast and the communication was very pleasant. 5/5

Tinybook Whispers

Jul 26, 2024  on Shopify

I love this app! I had some issues while building my website, and the support team was incredibly patient and helpful. They resolved so many of my problems. Their quick responses and friendly attitude made the whole experience so much easier. Highly recommend!

Eco Cycle Store

Jul 23, 2024  on Shopify

Amazing Service From Julie Highly helpful and was able to resolve all my problems brilliant person to be connected with.

Malabar Baby

Jul 20, 2024  on Shopify

Was very easy to install. We had some customization issues and the BSS team quickly rectified. We have a few more changes to make and I'm hoping the excellent customer service carries through.

My Store

Jul 15, 2024  on Shopify

Julie is really friendly! Even though i was just using the basic functions they still go all the way to help me out! Will definitely look to explore more of their paid features in the future!

The Amritsar Store

Jul 12, 2024  on Shopify

Highly recommended app for those sellers providing customizing services. Julie has been impeccable in providing seller support and resolving issue promptly. However, if developer provides feature of price addition for custom option sets, in the free version, this app would be a leader in the category.

Japandi Supply House

Jul 10, 2024  on Shopify

The BEST app for end user UI display, ease of complex variant, sku and pricing options. STELLAR customer support - THE BEST APP for complex product variants. Highly recommended!

Apex Media™

Jul 08, 2024  on Shopify

Best experience on Shopify ever, their customer support is top notch, they answer super quick and help you solve all the issues you have, super happy with their service, thank you so much.

Syzjewelry

Jul 03, 2024  on Shopify

The vendor is so responsive and helpful, solved my problem with hours. Even though I'm not yet a paid customer. Thanks again!

It Just Doesn't Stop

Jul 02, 2024  on Shopify

I recently had the pleasure of using the BSS Variant Options plugin for my Shopify store, and I am thoroughly impressed. The plugin itself is incredibly versatile, allowing me to easily manage and display various product variants in a user-friendly manner. It has greatly enhanced the shopping experience for my customers by providing clear and attractive options for each product. A special thank you to the support team who went above and beyond to assist me with configuring my "Add to Cart" button to redirect directly to the cart page. They were quick to respond, incredibly supportive, and resolved the issue efficiently. Their kindness and care throughout the process were greatly appreciated. Overall, the BSS Variant Options app is a fantastic addition to any Shopify store. With such a responsive and helpful support team, I have high hopes for the app's continued success and development. Highly recommended!

Vasaboden

Jul 02, 2024  on Shopify

Outstanding feature for our shop where we sell customized products. BSS make sure the customers can add the information they want engraved on the products and there are a lot of options for adding price etc. A big deal for us since Shopify does not have this feature integrated. The support is really fast and accurate with great respons via Chat. Much appreciated.

Brightly Yours

Apr 01, 2024  on Shopify

I absolutely love the way this app is organized. I save so much time by duplicating options instead of re-doing every item page like I used to. The support has also been wonderful and they always answer quickly and solve my problems. The only downside is that I can't keep track of stock if using their options to show my customers different colours/styles. But that is a Shopify issue, and not up to the app developers. Really hope shopify deals with that soon!

Ilmapallokeskus

Mar 28, 2024  on Shopify

BSS: Product Variants Options -app works great! We are using it for basic customisation and it works like it should. The customer service is good and they respond really quickly when needed.

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