OPTIS Product Options, Variant logo

Customer reviews: OPTIS Product Options, Variant

Reviews (1,367)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Empower Wealth

Sep 30, 2024  on Shopify

I received help and my problem was solved within minutes. The chat suggested and assisted with all my questions that I had. Great customer service, would highly suggest this app!

Send a Prayer

Sep 30, 2024  on Shopify

Perfect app that does what it say it does, and even better that it's FREE! Great fast customer service, too!

Krokk

Sep 30, 2024  on Shopify

Super app ! The value is huge for a free app. And the support team is amazing. Julie was really helpful, she replied fast and made the improvements on our website. Thank you so much !

Glaze Me Pretty

Sep 30, 2024  on Shopify

It does exactly what I need: product options without assigning stock to each variant. Great customer support.

Performance 4x4

Sep 30, 2024  on Shopify

Only been using it for a few days, but so far so good. First experience with support has also been positive.

Peachey Events

Sep 29, 2024  on Shopify

5* Service, answered all of my queries quickly and helped me understand what I needed to do. Than you so much.

beigecraft

Sep 26, 2024  on Shopify

I had a fantastic experience working with Julie and Lily from BSS! They were instrumental in helping me integrate the app into my website and quickly resolved a critical issue that was holding up my shop. A big thank you to the entire technical team at BSS for their expertise and support. Thanks to their help, I’m now up and running! Highly recommend their services!

Milestoneedmarketplace

Sep 22, 2024  on Shopify

Julie was incredible - finding ways to help customize the app in exactly the way we needed. She was thorough, patient and kind! Appreciate you!

Epic Linen

Sep 19, 2024  on Shopify

This app has given us more than a simple solution to the variant problem with Shopify. It has a large number of features that help us provide all the customisation we want to provide for our customers. Julie and her team have been especially helpful with resolving any compatibility or technical issues with our site's features. This really is a company that care about their customers and we greatly appreciate their support team for being there for us, which is a large reason why we have loyalty to BSS.

Baby Poster Shop

Sep 18, 2024  on Shopify

Great customer support! After contacting them we started to chat in 10 minutes. Even tough I had some questions which I could have find myself, Julie explained everything very well. The team customised my storefront in an hour with a setting which is not available as standard. I also got suggestions from Julie to change a couple tiny things on the storefront in their app, which is not possible to do for myself. So she did for me. Thank you!

VULFIs Manufaktur - B2B

Sep 18, 2024  on Shopify

I had a lot of custom things to style and make it work together with tax display, quantity break, volume discount and many more. The team always tried to find the best solution and JULIE is a real gem in customer communication and very reliable in taking care of your needs. Highly recommend and congrats to JULIE for doing such an awesome job.

KAUREUM

Sep 17, 2024  on Shopify

Wow - I reached out to fix a technical issue and Julie was so kind and professional and explained everything clearly and fixed the issue quickly. Amazing service!!!

HVACDIRECT PTY. LTD.

Sep 15, 2024  on Shopify

It took me long time find such tool with infinite options that apply discount, and the service is world-class!

Milestone Designs LLC

Sep 11, 2024  on Shopify

GREAT, The free version by far is better than any other free app I have used for personalization. I have also used the help chat and they were very helpful & fast in solving my issue.

URBAN CHIC HAIR

Aug 29, 2024  on Shopify

非好的一个插件,他们的服务很到位,可以帮助修改,达到我想要的效果,很满意他们的产品。

FRENCH VANILLA CHARM

Aug 26, 2024  on Shopify

Im loving the customer service of this company, top notch !! Julie, has held my hand by teaching me how to set this app up on my shopify store. Best, Customer service!!!

Leaf Stopper

Aug 25, 2024  on Shopify

This is a fantastic variant app. We had a huge amount of variants as our users essentially build a kit of our product. The team have gone above and beyond, supporting us during development before we were a customer and of course during our subscription. Just absolutely amazing support. I highly recommend this app.

Lilo Craft

Aug 21, 2024  on Shopify

OMG Julie was so nice walk me true all the step! She was amazing and the app what I was looking for! She was very fast and super helpful , she need a raise ! Thank You

HÜPPE

Aug 21, 2024  on Shopify

If you need to expand options within products and Shopify is not enough for you, then this application is ideal. We solved the problem of how to pass multiple parameters and generate dynamic code that merges at the end. Thanks to the BSS: Product variant options team, they customized the add-on for us and it works perfectly! I can definitely recommend it.

CHAM'A Pearled Candles

Aug 19, 2024  on Shopify

I've just downloaded the app so haven't had the chance to check it fully. However, the interface is super user friendly. What I loved most about the app is the support! Julie was exceptionally nice and useful with solving my problem. She even made the effort to suggest an additional change to improve our website. highly recommended!

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