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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,468)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Pippin

Nov 29, 2024  on Shopify

Very user friendly, good UI, great customization options. Best customizer app I’ve seen and I’ve tried a lot. Also very prompt customer support

207 Threads

Nov 29, 2024  on Shopify

FATASTIC app! Can't believe tis is free. Better than all the high-price paid custom option apps out there! With file upload as a huge bonus! Customer service is TOP NOTCH, always helpful and super friendly... Get this app, you will NOT regret it!!

James J. Fox, Dublin

Nov 28, 2024  on Shopify

Everything worked pretty much out of the box. The app is perfect for our needs – we're doing some personalised products for Christmas, so our customers can record their preferences in the order easily.

Dezignz_By_Shea

Nov 28, 2024  on Shopify

I have been looking for an app that i can have unlimited variants without having to pay for a separate subscription and they delivered. They even answered my questions past the business hours when i didn't expect anyone to reply. Awesome service

GRAM Digital Controllers

Nov 27, 2024  on Shopify

Incredible from start to finish and a great dev and support team as well! Perfect for our niche gaming market where we are excited to give our customers more customized options!

Five Fifteen Branding + Co.

Nov 27, 2024  on Shopify

The app was very simple to install and implement into our shop. It provided us with exactly what we needed. Customer Service has been very responsive - Cassie and Julie are excellent!

Zanetta

Nov 27, 2024  on Shopify

I love this app and it is so easy to use and has all the features I need in this this one app. I have an issue with of my option and support was super helpful.

Mobility Ultra

Nov 26, 2024  on Shopify

Spent a long time looking for an app that had the functionality I needed for my store. Really glad to have found BSS Product Options! The support from Frank and the dev team has been amazing!

Invocation

Nov 26, 2024  on Shopify

It was straightforward to use and set up. I was looking for an app that added options for my products (including image upload) and this did exactly that with no fuss. Their customer service support is great too - Much thanks to Frank for his help!

Pretty Sheepy

Nov 26, 2024  on Shopify

I was so excited to find a free app for the options I needed, like dropdowns, open text and photo uploads. Easy to install. Service was great...Frank was quick to remove the watermark and do a quick check of one of my product pages. I've only added to a couple of products so far, but have lots of ideas for more!

Krazy Netz & Patchez

Nov 26, 2024  on Shopify

Cust Service was VERY helpful and responsive. Great app - worked great and was flexible. Easy to install and setup.

Magic&Books

Nov 25, 2024  on Shopify

Wonderful app, very useful that the price add-on is free. Works perfectly and very easy to set-up. Very helpful customer service as well :)

Koekela

Nov 25, 2024  on Shopify

Julie has done an excellent job in assisting me to set it up. Would definitely recommend this app. Thank you.

Wallabiezzz

Nov 25, 2024  on Shopify

It works very nice, easy and clear. The contact is pretty and very fast! They help anytime! In one word: Fantastic

Studio Pasticho

Nov 24, 2024  on Shopify

Best and fastest customer service I've ever experienced. I thought it was too good to be true, but the app really is free and the live chat actually has a human who helps you quickly and kindly!

ShaeBlvd

Nov 24, 2024  on Shopify

This app is so convenient for my store. Whenever i run into any issues customer support responds quickly and helps me resolve all my issues. the app is easy to use and updates when i make changes. it helps give me more variants for my products!

Stonebridge Winery

Nov 24, 2024  on Shopify

Best app for bottle deposits if you are winery or retailer that need to collect mandatory bottle deposits. The App does more than bottle deposits and handles options variants. Not being a tech person I find it difficult to instal myself, and click help. Julia from BSS was there to help, she hellped me configure and even help me make some design changes all in 10 minutes., Best customer support ever.

eloo

Nov 24, 2024  on Shopify

This is amazing!!! Julie and Cassie from the BSS service team customized my product option buttons for me - visually and technically. I had a very specific idea how the menu should look and behave but they did not give up until everything fulfilled exactly my needs. All the time they were so nice and friendly and did even answer my requests on a weekend. Don't know how this works but they even removed the watermark from my product page and all this was for free... I never experienced such a service - not even for a paid app. I would like to thank BSS and especially Julie & Cassie for this perfect support! Greetings from Germany! Fred ❤️

STUDIO731

Nov 24, 2024  on Shopify

Finding this app has been such a blessing! The option to set up by collection allowed me to complete hours of work in just a few minutes. Thank you so much! I highly recommend this app to everyone.

שוקולטי

Nov 23, 2024  on Shopify

The service is excellent, a guy named Frank helped me with removing the watermark and solved everything without problems and with a lot of patience

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