OPTIS Product Options, Variant logo

Customer reviews: OPTIS Product Options, Variant

Reviews (1,367)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Krazy Netz & Patchez

Nov 26, 2024  on Shopify

Cust Service was VERY helpful and responsive. Great app - worked great and was flexible. Easy to install and setup.

Magic&Books

Nov 25, 2024  on Shopify

Wonderful app, very useful that the price add-on is free. Works perfectly and very easy to set-up. Very helpful customer service as well :)

Koekela

Nov 25, 2024  on Shopify

Julie has done an excellent job in assisting me to set it up. Would definitely recommend this app. Thank you.

Wallabiezzz

Nov 25, 2024  on Shopify

It works very nice, easy and clear. The contact is pretty and very fast! They help anytime! In one word: Fantastic

Studio Pasticho

Nov 24, 2024  on Shopify

Best and fastest customer service I've ever experienced. I thought it was too good to be true, but the app really is free and the live chat actually has a human who helps you quickly and kindly!

ShaeBlvd

Nov 24, 2024  on Shopify

This app is so convenient for my store. Whenever i run into any issues customer support responds quickly and helps me resolve all my issues. the app is easy to use and updates when i make changes. it helps give me more variants for my products!

Stonebridge Winery

Nov 24, 2024  on Shopify

Best app for bottle deposits if you are winery or retailer that need to collect mandatory bottle deposits. The App does more than bottle deposits and handles options variants. Not being a tech person I find it difficult to instal myself, and click help. Julia from BSS was there to help, she hellped me configure and even help me make some design changes all in 10 minutes., Best customer support ever.

eloo

Nov 24, 2024  on Shopify

This is amazing!!! Julie and Cassie from the BSS service team customized my product option buttons for me - visually and technically. I had a very specific idea how the menu should look and behave but they did not give up until everything fulfilled exactly my needs. All the time they were so nice and friendly and did even answer my requests on a weekend. Don't know how this works but they even removed the watermark from my product page and all this was for free... I never experienced such a service - not even for a paid app. I would like to thank BSS and especially Julie & Cassie for this perfect support! Greetings from Germany! Fred ❤️

STUDIO731

Nov 24, 2024  on Shopify

Finding this app has been such a blessing! The option to set up by collection allowed me to complete hours of work in just a few minutes. Thank you so much! I highly recommend this app to everyone.

שוקולטי

Nov 23, 2024  on Shopify

The service is excellent, a guy named Frank helped me with removing the watermark and solved everything without problems and with a lot of patience

Beyond The Bib

Nov 23, 2024  on Shopify

Awesome app- extremely user friendly, worked right away and support was personable and extremely helpful. Definitely recommend!

Linati Studio

Nov 21, 2024  on Shopify

Very helpful and friendly customer service and great functionality, has all I need and that with a free app. Can definitely recommend!

Kilim

Nov 21, 2024  on Shopify

I have just installed the app and was immediately guided through the installation by Julie from the outstanding support team. Everything was explained to me in detail and in a very friendly manner. The app has a nice simple design, no complicated processes. Glad to have found it in this app jungle.

Outdoor TVs Australia

Nov 21, 2024  on Shopify

The BSS Product Variant App is a game-changer for managing product variations! It’s incredibly user-friendly and intuitive, making it easy to organize and display different variants of a product. The customization options are vast, and it seamlessly integrates with my existing setup. Whether you have color, size, or other product variants, this app handles it all with ease. It’s a must-have for anyone looking to enhance their product pages and improve the shopping experience for customers. Highly recommend!"

Trackside Performance Spares

Nov 21, 2024  on Shopify

Does exactly what I'm after, similar to adding a variant but without having to have separate stock levels.

CTM Printing Solutions

Nov 21, 2024  on Shopify

The support was fast and friendly. It is helping with various features that were missing from my store. It just needs some appearance tools to change the visual appearance of some key elements, and it would be perfect. Thanks! CTM

cecil-and-lou

Nov 21, 2024  on Shopify

We tried about a dozen product option apps and each one had something that just doesn't work correctly, adding unnecessary information, and more. BSS seems to have everything we needed and their support staff has been wonderful to work with.

SedCatch

Nov 21, 2024  on Shopify

I needed an option on specific products to add money on for freight options. It was easy to set up and use.

reativ

Nov 20, 2024  on Shopify

Great Free App. I was struggling to find a way to add all my variants to my store and am glad I came across BSS. So far is the perfect app for what I needed, along with speedy support from Frank!

Chacma

Nov 20, 2024  on Shopify

The BSS Product Options & Variants app has been an incredibly helpful addition to our Shopify store. It provides a seamless way to add customizable options and product variants that go beyond Shopify's default limits. The user interface is intuitive, making it easy to set up various options for our products without any coding required. The flexibility it offers in creating dropdowns, checkboxes, and text input fields has allowed us to cater to diverse customer needs effectively. The app also integrates well with our store theme, ensuring a smooth and professional shopping experience. Additionally, the customer support team is responsive and eager to assist, which has been invaluable when we needed quick help or custom solutions. Highly recommend this app to anyone looking to enhance their product offerings with customizable options! It’s definitely worth trying out.

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