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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,470)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

The Sparkle Script

Jan 08, 2025  on Shopify

Fantastic support from Lily (: very proactive and anticipated my needs. thank you you so much! I highly recommend this app for your option needs!

Barefoot Stitchin Mama

Jan 08, 2025  on Shopify

Wow, the customer service is unmatched! I needed a great option for my embroidery business and this app has been perfect. Customer Service helped with my initial setup and walked me through individual steps. Highly recommend BSS Product Options!

Enchanted Castle Designs

Jan 08, 2025  on Shopify

Absolutely fabulous and user friendly! I use BSS Product Options for a bunch of my products that require a certain color and style to be chosen. I was first using another app but the options disappeared when I was using my phone to check for errors! The last thing you want when you have 80% of your customers using a mobile device for ordering is not having the options to choose from. Insert BSS! I was able to quickly create my first product variant and options within 10 minutes and choose the products to connect those variants to. I was surprised at how user friendly the app was and how easily I was able to modify what I needed. The staff (Looking at you Frank ;) ) was also super helpful and quick at getting the watermarks removed for free. I'm forever grateful for a nice user-friendly app to help my business look professional and save me time. Thanks BSS!

HIDprojectors

Jan 08, 2025  on Shopify

This is the best app I've found for variant options without any cost. It has been incredibly helpful, and I'll definitely use it for my other stores and projects.

Unique-Diamond

Jan 08, 2025  on Shopify

Ich bin absolut begeistert von der Option Variants by BSS App! Der Kundenservice ist unglaublich hilfreich – jede einzelne Frage wurde beantwortet, und sogar mein Theme wurde direkt für mich eingerichtet. Alles lief reibungslos und professionell. Ich habe vorher 7 andere Apps ausprobiert und dabei mehrere Tage verloren, aber keine konnte mit dieser App mithalten. Sie ist benutzerfreundlich, zuverlässig und hat meine Erwartungen komplett übertroffen. Wenn ihr nach einer Lösung für Varianten sucht, probiert diese App unbedingt aus – es ist wirklich die beste, die ich je genutzt habe. Absolute Empfehlung!

Dvans

Jan 08, 2025  on Shopify

Amazing App and Great Support! BSS Product Options has been a game-changer for my store. It’s incredibly easy to use and offers all the customization options I need to create a better shopping experience for my customers. The app runs smoothly, and their support team is exceptional! They’re quick to respond and very helpful with any requests. Highly recommend this app to anyone looking for advanced product options. Keep up the great work!

loveme-handmade

Jan 08, 2025  on Shopify

Ich kann diese App nur weiterempfehlen! Sie beinhaltet alle Funktionen, die ich brauche. 5 Sterne gibt es von mir für einen grandiosen Support, der ganz leicht per Chat erreichbar ist und sogar das Wasserzeichen kostenlos entfernt. Vielen Dank! :-)

KNM Computers

Jan 08, 2025  on Shopify

had been trying to find an app for product options and couldn't find one without limitation, until i found BSS product options. its got everything i need.

Kaze Club

Jan 08, 2025  on Shopify

Great app for product options, it makes the customization process way easier and specific for almost any category. Even though is a free app, it allows file uploads and various options that I found nowhere else. The customer support is very prepared and helpful for any question.

Candy Legends - Shop

Jan 08, 2025  on Shopify

At first I was skeptical about whether the app would meet my needs, but after talking to the excellent support team, I knew how to customize the app to get what I wanted. I will set up my store with this app. I would also like to emphasize the excellent support, without which I would not use the app. I have rarely experienced such courteous and helpful support

Art Ka Mart

Jan 08, 2025  on Shopify

I received fast and great service from the friendly customer service. They help in everything, they are precise. I recommend everyone to use the application. Good day!

Flaked Bakehouse

Jan 07, 2025  on Shopify

I've been using this app for over a year. Some of my products require variant options that push over the 100 given my Shopify. This has helped my store immensely. Just spoke with a few of the staff here too regarding fixing up the watermark visibility, and it was fixed in two seconds and extremely friendly and professional during the process. Highly recommended

elliemail.co

Jan 07, 2025  on Shopify

Great experience today. Frank was extremely helpful and supported me through the process very quickly and with ease. I am pleased I have joined this app and would recommend. Thank you for outstanding service!

MerikaArt

Jan 07, 2025  on Shopify

Very easy to create variants and personalization box. When I need help, they're always there to help without waiting. This app made my life so much easier!

Moony Flames

Jan 07, 2025  on Shopify

This app is very easy to use and the customer service is outstanding. They always answer very quickly and super nice.

Amish Home Outdoor Classics

Jan 06, 2025  on Shopify

This app is very helpful to add more variants beyond shopify's variant limit! The customer service is very helpful when I needed help as well. Absolutely worth the download!

lekitoys

Jan 06, 2025  on Shopify

Great Product for better user experience. I really like free price feature for options. will recommend this app.

PrintsAndClouds

Jan 06, 2025  on Shopify

Super quick customer service and everything is entirely free. I always received a response within minutes, no matter the time. Lily was able to suggest additional features that I could add (such as changing the photo link to an actual photo when in the cart) and was able to add it completely for me! So so helpful and this app is a must if you want to offer customisation to your products :)

ToperBlinds

Jan 06, 2025  on Shopify

Everything is very good, especially their customer service team, Lily helped me a lot and was very patient

Gymsportz

Jan 06, 2025  on Shopify

informative and fruitful session, answered questions as well as friendly customer service. patient and clear instructions with reassuring reply.

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